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Forum Posts

Are on premise distribution points still reccomended?

Hi, A couple years prior to joining my current organization, they moved their On-Prem Jamf Pro to the cloud. While the JCDS is setup, it isn't the Master DP, with the master being an on-prem smb server shared between our two campuses. I plan on doing...  View more

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Using Jamf Cloud with Packet Filtering

Hi, My current system uses packet filtering to block out all traffic. I want to continue to use packet filtering to only allow traffic for Jamf Pro, Jamf Cloud, and JCDS to manage my computers. Is there a list of IPs or any documentation on how to co...  View more

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Patch policy fails to download: -1001

I'm trying to run a patch policy to install a security update available in self service to a group of machines but all machines are coming back with the same errors in the logs: Checking for patch ID 17Executing Patch Policy macOS Mojave Error: Packa...  View more

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Sibelius Sounds Package

i've got a 27GB Sibelius sounds package that i need to deploy to a suite Problem : Jamf only allows mac 20GB upload via the web the package is direct from Avid Sibelius Any ideas on how best to deploy it ?? Making it a ZIP hasn't helped it did nothin...  View more

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Jamf Cloud - Upcoming Maintenances

This is a notice of two upcoming maintenance windows: one for all Jamf Cloud customers and one impacting only for Jamf Premium Cloud. Jamf Cloud Distribution Services (JCDS) - MaintenanceAll Jamf Cloud customer instances will be upgraded with a new v...  View more

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How to sync Cloud DP (JCDS) to On prem FSDP

Hi All, This doesn't seem to be a thing that I can find. I did find a python script someone wrote, but it appears to be broken with the current python-jss. I would like to have my on-prem devices pull from on-prem DP(s) since it's A. faster, and B. n...  View more

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Package Manifests

Can someone help me understand why when I am attempting to upload a manifest file to jamf pro disto, it tells me it failed to upload because the file extension is not allowed? The manifest was created with composer. Shouldn't it upload with zero issu...  View more

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How to remove installed Self Service Application.

Hello JAMF Nation, As the subject suggests is there a way to Remove the Enrollment installed Self Service App from the machines perhaps via script or MDM profile. As right now it's pretty useless due to the mdmclienterror-72. I have reverted back to ...  View more

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VPP app Overridden by patch Policy

Using Microsoft Word for example. VPP version is 16.29.19090802, Patch Policy version is 16.29.19091700. We are in a transition to VPP apps so about half the population has VPP currently. What keeps the Patch Policy from updating the VPP apps to the ...  View more

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Wait time for a JAMF Cloud DP pkg

Hey everyone, Can anyone tell me the wait time for a JAMF Cloud DP to have the packages available to be able to run a policy or sync with local repo? we get this all the time on JAMF admin syncing distribution points and when you upload and create a ...  View more

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No Applications folder icon error window

About 3 weeks ago we started to get this strange error window with no words and an icon on our Macbook Airs. Sometimes it pops up during enrollment and then keeps popping up after. Has anyone else seen this?  View more

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credentials

I have a device I remotely wiped ( IOS) iPad and now when the user trying to set up ipad and log in to remote management it won't recognize her credentials? any suggestions?  View more

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Jamf Cloud Fileshare Question

Does Jamf Cloud have a file share native to the cloud environment or are you expected to create an internal DP just for copying files/scripts? It's used for various things like XML copies/ad binding and stuff that can't really be done per package eve...  View more

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Jamf Cloud and SUS

Im new to Jamf cloud and also this environment, however, i wanted to clarify a few things. i came from a on-prem JSS with a FDS for packages and (previously) and SUS server before Apple server removed that functionality. is it safe to assume that pat...  View more

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mobile config on policy

I've had policy per this article below and it has been working for about a year. Just a week ago, it stopped working. We didn't change anything on the jamf or packaging side. https://www.jamf.com/jamf-nation/discussions/18832/how-to-package-mobilecon...  View more

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User Interaction Custom Icon

We set up policy using the user interaction tool allowing the user to defer the policy. Is there a way we can brand the notification with our icon? Is it possible to include weblinks in the notification as well? I poked around Jamf and Jamf Nation an...  View more

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Software upgrades during check-in

Still relatively new to jamf so forgive me for what could totally be a noob question... When I update packages for a policy (say to go from version 6 to 7) of a particular software, how do I ensure that all the previous machines that are being manage...  View more

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Jamf cloud and Log management

Hi. We have Jamf cloud and would like to have all logs send to our own log management system, is this possible, and if so where do we set this up, Our log management system support various format but we prefer syslog format. Michael K.  View more

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Apps Removing themselves

Hi Guys, sorry if this is a repost, I was unable to find a solution, or clear answer. We have these above apps, that have appeared with this error, and have removed them selves from all scoped ipads... An example,is still available, but is listed as ...  View more

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Amazon S3 Bucket

Our primary repo is hosted on an Amazon S3 bucket. Back when JDS was a thing, uploading packages would put the packages into the jss database in chunks. Left to be "acquired" in by the JDS. Is there any similar behavior with the Amazon S3 setup? Does...  View more

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