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Forum Posts

How do deferrals work with Jamf Pro Software Updates?

Hi all,I'm planning to use Software Updates in Jamf Pro for our MacOS users. I see there's an option to download the updates but defer installation and the ability to enter an integer for number of deferrals. How are these deferrals measured? Is ther...  View more

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Unsupported InstallAction for majorOS update

Has anyone else seen "Unsupported InstallAction for majorOS update" in their management history? We're seeing a lot 13.5 -13.6 of clients showing that message for failed commands. We're using the new software updates experience, and also using SUPERM...  View more

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Grant Secure Token to end user

We seem to be running into an issue with Secure Tokens. Searching has made me realize this is something most people are having difficulty with but it's usually with the Admin account not having a token but ours is sometimes the other way around.Long ...  View more

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In-flight updates? (Software Updates)

Hello, With Sonoma releasing soon, I wanted to dive into the new Software Updates feature. However, I am worried about enabling this feature and having pending updates messed up. Is there a way to see what these "in-flight updates" are for specifical...  View more

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Software updates beta - macOS updates

Hi community,Here looking for feedback on this beta feature from jamf pro specifically on things that have not worked out for you upgrading macOS to Ventura 13.5.2- I did a test on my mac but restart is not forced - anyway a restart can be forced? - ...  View more

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10.15.7 software updates issue

Hi All, Has anyone come across issues with the software update tool reporting no updates available on Catalina 10.15.7? Just started forcing Big Sur to cache down to all Catalina devices and I'm finding around half the estate on Catalina 10.15.7 are ...  View more

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MacOS X Update (Catalina and Big Sur

Hello there, I am trying run software update and give notification user (popup window) to restart or delay for minimum of two hours. I tried Software Update payload, but it just restarts the computer without any warning even i have the restart option...  View more

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Open software updates more info

I have seen the command line to pop open system preferences and go to the update window. For previous macOS versions, often the upgrade to the newest macOS is all that shows up unless you click the blue more info... in the description. Clicking on th...  View more

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erase-install.sh & DEPNotify

Hi guys, I'm doing some testing now to see if I can fit Graham Pugh's excellent erase-install.sh into our workflow for first boot - it works like a charm outside. how might I integrate this into a first boot routine using DEPNotify? Would I put a com...  View more

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MSUpdateHelper

Tried creating my own script, which didn't do what I wanted. Downloaded, configured the msupdatehelper script and it's doing the same thing, run the script and following output is: Detecting and downloading updates... Cannot determine Update Assistan...  View more

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Suggested workflow for apps with frequent updates?

It's not practical to be packaging and deploying an application that updates every 2 weeks but our users require the latest build of the application. How can this process be automated? Specifically the application is Spark AR Studio, a new update is ...  View more

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Nudge (macOS Updates)

I've been following @erikgmez 's Nudge app for macOS 11 for a while now, and I'm finally trying to jump in to it. There seems to be a lot of configuration options but they all seem pretty similar to me when reading the wiki I tried running it just wi...  View more

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Content Caching Bottlenecks

We're looking into adding a content caching M1 Mac mini to our network. I wanted to see what others have run into on their networks.1. How much storage space would we need? We're only going to cache software updates and apps for macOS and iOS, not iC...  View more

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Autopkgr Automation Help

Howdy All! I have been working with autopkgr and I have everything configured enough for it to run almost hands free, but I have 2 main things still missing that would complete the automation process. Issue #1I am having a hard time getting autopkgr ...  View more

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Mac OS Appstore Apps won't update

VPP Mac OS appstore apps will not update on any of my deployed Macbooks. I just get "XXX Cannot update because it was refunded or purchased with a different Apple ID" I realize this question has been asked on here before but there are NO ANSWERS. I e...  View more

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How to force and update for a specific application.

Hello! I am new to JAMF and was thrown into the thick of things managing several hundred iPads and a couple of dozen Macs. Regarding mobile devices, the organization I work for uses Lightspeed as their mobile POS. Several sites have reported issues p...  View more

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Best Practices for Software Update

Hi, I'm a new Jamf admin. I've been struggling with macOS updates (think 10.15.x (after a factory reset) to 10.15.7 Supplemental Updates). Based on what I gathered from my Jumpstart, (1) Download the "macOS Catalina 10.15.7 Supplemental Update 2" ins...  View more

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Catalina Install interruption

We have been trying to get our users to upgrade to Catalina for several months. I have the installer pushed to their Applications and made a kickstart in Self Service that installs Catalina (agree to license, no interaction). Now the time has come wh...  View more

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Allow ALL USERS to update osx

Hey i am having some trouble with updates to OSX. A previous admin had deployed a script to defer upgrades, but while speaking with JAMF support this morning, we think it might be causing a wireless profile problem. So i have disabled the script now....  View more

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Apple M1 issue with softwareupdate -aiR

I currently leverage a smart group, softwareupdate -aiR, custom notifications and the deferral option for an automated OS patching workflow both myself and user base are really happy with. In testing the m1 chipset I am finding softwareupdate -aiR is...  View more

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