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Jamf Pro 11.5.0 Beta is Now Available

Hello Jamf Nation!We have several exciting new features including new Login functionality, Managed Software Updates enhancements, Packages page redesign, and more! You can find more information in the release notes when you enroll.Starting with the J...  View more

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Jamf Remote Assist logon issue

Hi all!Wondering if anyone has seen this, I generally have 2 local accounts on our MacBooks, one standard user and one administrator, both have secureToken. The MacBook is idling in the logon screen (took logoff from the OS), connected to network, Ja...  View more

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Remove remote policies logs till 'X' days

I found below script to remove the remote policies, would like to add some script to remove the policies till X days or till certain dates(EX would only able to target logs/policies which has time stamp before 6 months). Any help any one URL="https:/...  View more

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Jamf Remote to Push Package with Jamf Cloud Environment?

Hello,We just switched to Jamf Cloud this school year. I just went to push out a package to a single computer using Jamf Remote and realized it wouldn't. The computer was on our district network, so I can ssh to it and screen share to it. I know this...  View more

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How does Jamf Remote Work?

At my company we have segmented networks and ports need to be requested to be opened to allow traffic. What does Jamf Remote need to work properly? I'm guessing that it first needs to connect to Jamf Pro, then it can connect to the client. Currently,...  View more

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Jamf Remote stuck at Opening SSH Connection

I'm having a very weird issue with Jamf Remote and it's happening to two machines (10.15.4). The version is 10.20.1. Basically it's stuck at Opening SSH Connnection when sending tasks to the remote machines. Sometimes I get one machine working and it...  View more

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Quicklook JCS (Jamf Cloud Server)

Check out this open source SwiftUI App just started for Jamf Pro!https://apps.apple.com/us/app/quicklook-jcs/id1513229388 Easily deployable from the App Store on any MDM Great for asset tracking Run mobile and computer commands Toggle policies on and...  View more

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Management/Admin Account Removed After Catalina Update

Hello all! Please forgive me in advance if not enough details get provided here, don't be afraid to ask me questions!! We are now going through our enterprise and updating Macs on High Sierra/Mojave up to Catalina (remotely, of course). With the Macs...  View more

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Jamf Reset & Setup question

Hi guys, As I am sure a lot of you guys are, we are scrambling to get people working remotely as much as possible during this crazy time. One of the things we are trying to do is reallocate iPads to staff that don't have laptops etc. We have a mix of...  View more

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Lost ability to use sudo command

A random number of Macs in my environment have lost the ability to use sudo from a terminal. I have tried local admin user, ARD send Unix command as root, and JAMF Remote. I am trying a simple jamf recon and the result is:sudo: 4294967295: invalid va...  View more

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Jamf Remote Black screen On Catalina

We are trying to use Jamf Remote on Catalina, we have a profile installed that enables Kickstart ARD, and a script linked to a self service policy to turn on Remote Login and Remote management in system preferences to so we can use Jamf remote to scr...  View more

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User password - worst scenario

Hello all, I was thinking of nightmare scenarios for end users and came up with this one.A user has forgotten their password, the computer is still FV encrypted, and the device is off-site. What, if anything can we do to assist them getting access to...  View more

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Jamf Remote + Global Protect (DNS registry)

Hello! We are having some issues using the screen sharing functionality in Jamf Remote when users are not on the company network, but connected with the global protect VPN agent. On our Windows devices, we aren't seeing any issues (we use Goverlan) t...  View more

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Dummy interactive logon session?

Is there a way with a script to create a "dummy" interactive logon session on a remote Mac? Similar to what happens when you log in with Screen Sharing but choose to log on as yourself instead of sharing the current user's screen? Basically I'm tryin...  View more

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Screen Sharing not responding to input

I have a Late 2012 Mac Mini on Mojave. I have Screen Sharing activated and can connect remotely to the computer using the facility in Jamf Remote. I see the login screen but it does not respond to either mouse or keyboard input. I'm not in observer m...  View more

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Using JAMF Remote

I have a strange issue going on in the environment. The majority of the environment consists of MacBook Pros utilizing Kensington docks as a single connection for network, video and any other external devices. When the MacBooks are connected through ...  View more

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PPPC for Avid NEXIS Client Manager

Hi. Trying to deploy Avid NEXIS Client Manager. The software install is stopped prompting to add Avid Technology Inc to the privacy settings when deploying the software. Is anyone aware of a PPPC profile that will allow the software to install and la...  View more

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Jamf Remote Failing

When I try to install a package or send a script to a Mac via Jamf Remote it fails and when I check the log the last entry is "Verifying Computer's Identity..." I recon'ed the Mac in question, I ran sudo jamf manage and still same error. I rebooted t...  View more

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Jamf remote - Weird log results from Expect script

Hey All, Can someone help explain what's going on with a script we're working with? Preface: we're required to use deepfreeze with our Mac labs, and need to supply the DF license key to each machine. Deepfreeze CLI requires that you pass the deepfree...  View more

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How do i enable remote login and remote management

How do i enable remote login and remote management on a mac 10.14.6 , machine is on a different site and i need to to enable it remotely .I have tried the script,ARD management, Do we have any other option ? I am able to just observe the machine, not...  View more

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Jamf Remote running script parameter number bug

According to the Admin Guide doco (10.14) as well as the Jamf Remote app, it looks like the script options in Jamf Remote still has Parameter 1 to 8. I think these parameters should be from 4 to 11 same as Parameter Labels in the jss web console.  View more

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