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Forum Posts

Migration from on premise to Jamf cloud

Hi Guys, After attending the Sydney Jamf Nation roadshow last week I am looking at possibly moving from our current on premise setup to jamf cloud for ease of updates and maintenance of existing servers. Can anyone that has been through this process ...  View more

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Mac Pro won't allow login after being idle for some time

I have a MacPro (or 2 actually since I just installed a new one to replace the one I’ve been using for 3 years) that most of the time refuses to allow me to login after being idle for a while (overnight, over lunch etc.) I can ssh into it but not acc...  View more

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DEP Enrollment - Confirming user is fully logged in

Preface: Maybe I'm missing something obvious... For DEP deployments, we have an Enrollment Complete policy that waits until a user is logged in to throw up a splash page and custom triggers our big config policy to then do the configuring we want, th...  View more

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DEP "ReImage"

How do schools reimage their machines over the summer with DEP? I've just started DEP recently and right now I do the internet recovery but that seems to take forever - Even with a caching server and being plugged into the same switch as it. Even doi...  View more

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Deployment Images in High Sierra

Hi Everyone! Trying to get a definitive answer on whether or not we need to scrap the .DMG imaging process we use and move on to something else in High Sierra. Especially when it comes to the Macs we'll receive with this new SSD APFS format. We seem ...  View more

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How dynamic are Active Directory Policy Limitataions?

Have a Self Service Policy that is limited to specific users via an Active Directory group. Client is complaining that they remove a user from the AD group, but the user can still see the policy in Self Service. What's the mechanism here? When will t...  View more

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Austin Apple Admins Jamfy Meetup at Trusource Labs 11/20

Hey y'all! Austin Apple Admins is having another meetup on 11/20 at Trusource Labs in Tech Ridge (North Austin). It's already a packed house (probably because we're having tacos!) but I wanted to post and let folks not in the area know we will also b...  View more

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JP10 - Netboot imaging slow

Since upgrading to JP 10, I've noticed the netbook imaging is extremely slow. under 9.101 I'd have a machine net booted and reimaged within an hour. I changed from casper imaging.app to jamf imaging.app and now it's been "installing" the OS package f...  View more

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macOS Stock Image with JSS Enrollment

We've been running stock macOS image created using macOS Server's build in System image tool. Once we netInstall macOS image from macOS Server, we manually enroll to JSS using Recon and scripts and configuration profiles runs / installs automatically...  View more

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Support for Apple School Manager Apps & Books

I got an email last night, from Apple, regarding a replacement for the Volume Purchasing Program, Apple School Manager Apps & Books. It is fully described at this HT. We have 2 VPP tokens, and a couple of apps that got licenses on each token - one of...  View more

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Managed App now shows as Unmanaged iOS11

I have an App ( Scratch Jr. ) successfully managed on 300+ iPads....save one ( that I have found so far ).All iPads show the App as Managed as expected; the one rogue iPad has all other Managed Apps showing Managed as expected as well. The app ( Scra...  View more

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Add PDF with in-house ebook

Hi all, I have problems to add and share PDF with my JSS (version 10.0.0-t1508873342). I can upload PDF, see them in the self service, can clic on "install" but nothing happens.. Or sometimes the PDF is download i can "re-install" but nothing in the ...  View more

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802.1x Login Window and System payloads

Hey Guys, Wondering if anyone can shed some light on the login window and system level network payloads in config profiles. My workplace is looking at introducing 802.1x to our wired LAN. They are aiming at having machines be authed pre-login via mac...  View more

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Patch Policy Execution Time

So today our lab cart was being used for a test. These machines are always on or supposed to be. I installed a Firefox patch (version 57.0) the other day. When these machines came online there was the 15 minute message about having to shutdown to ins...  View more

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Self Service After DEP Enrollment

I'm looking for a way to have Self Service open after DEP enrollment. I've tried the script below with no luck. It works in when I remotely push the script, but won't run after enrollment is complete after Prestage Enrollment. open -a "/Applications/...  View more

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Jamf pro 10 - self service icon and font size

Hey everyone, I'm having an issue wherein the new Jamf pro 10 - self service the icons and fonts are a lot bigger than they were on 9.10. I have adde custom branding background and logo that seems to display fine. Just the icons and text are huge lik...  View more

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Update to a new OS out of the box?

I have several machines that are came from the factory with OS 10.11 El Capitan that I want to update to Sierra (not High Sierra). Can I deploy Sierra as a policy package to the computer and have it update the OS? If not, how can I do an OS update? T...  View more

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Having Jamf install print drivers and add printers

We have been using Jamf for the past six months, and we are still trying to figure how it all works. We are not script writers in any fashion. We are having some issues with Jamf installing drivers and adding printers. First, we have one Microsoft pr...  View more

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JNUC 2018 Registration Open

Registration for JNUC 2018 is now open! The conference will be held October 23-25, 2018 at the Hyatt Regency in Minneapolis, MN. Check out the registration details available here. Here are a few important things to note: As with 2017, we are opening ...  View more

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High Sierra Compatibility Extension Attribute

Is anyone out there trying to take inventory of which machines in their ecosystems are compatible with High Sierra? I looked around JAMF and Git Hub but I couldn't find anything so I've been trying to write an extension attribute for it but I'm havin...  View more

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Patch Management Auto Quit Applications

Hey folks, I'm running Jamf Pro 10 and I love the new Patch Management. One issue I'm running into is how applications are forced to quit in order to be updated. While for some apps that's great but for something like Adobe Flash which can be updated...  View more

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JP10 - Patch - Skype for Business not quitting

I setup and ran a patch policy to automatically update Skype 4 Business on a couple machines. The definition is listed as needing to quit 'skypeforbusiness' however it ran w/o quitting the app. I looked under Activity Monitor and see the process name...  View more

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Jamf Crashing. Smart Groups Calculating to often.

This has been going on for almost 2 months. So here is the background of my problem. We are a 1-1 school with macbooks and iPads. We have a little over 2100 computers and 1200 mobile devices. Back in September when the new iOS released we upgraded fr...  View more

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Can't Connect to the software update server

Not sure if I have a real issue here but, I have no updates needed but when I click on the Updates button I get a message stating Can't connect to the software update server. Our site is running this on a 2012 server for the last 4 years never seen t...  View more

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