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Forum Posts

Rename iOS Devices in Jamf Pro

Hello, I am looking to see if there is a way to rename devices in Jamf Pro's Devices tab. I have looked all over and have found no way to rename the iOS and iPadOS devices. I must be missing something. Would anyone be able to guide me through this? I...  View more

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Unable to sign into Onedrive with Business Account

Anyone else had any issues signing into a Onedrive for business on a M1 Mac on Ventura ?Same package on an intel machine works fine , tried even on a 4G connection and just can't get it to sign in ? Error just says Sorry, we can't add your "Onedrive ...  View more

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Admin local account password no longer work

Hello,We have a problem with a local account password that seems to no longer work for some unknown reason. During prestage enrollment, we create a local admin account (other than the management account). When created, a temporary password is assigne...  View more

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1 Extension Attribute Error

I have a "1 Extension Attribute Error" error on Google Drive File Stream patch management template, a bit like this error.I'm not sure what is going wrong, I see no logs.But I do have one laptop which has the latest version installed. In patch manage...  View more

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Jamf Pro Cloud - No uninstall package option

I have scoured the threads and the inter-webs and can't find much on this. I know how to show the uninstall package option on on-prem, I index the package in admin and voila.But such option is not possible on cloud.Please advise. Thank you,  View more

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Unable to login to the Mac using either AD or local IDs

Hi All,We suddenly have few Macs, after restart/shutdown, user not able to login to their account.All Macs are Filevault enable and users are default added into Filevault (we use AD – mobile account). Our local admin, is also Filevault user and disk ...  View more

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CodeSignSummary.md appearing in Applications

I'm seeing a CodeSignSummary-xxxxxxxxx-xxxx-xxxx-xxxxxxxxx.md appearing in Applications on my computers. File content shows something about wdav-upgrade.zip, which has to do with Defender. Any idea why this file is getting generated?  View more

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Overwriting config profile that isnt removable

We have an interesting situation.Last year we discovered an issue where about 630 of our devices never renewed their mdm profile, and they are now unable to get any management commands or profile updates. We have a decent solution that takes about 5 ...  View more

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Symantec DLP

Hello Team,How do I Prevent uninstallation of Symantec DLP Agent/App from all login user on managed Mac?Note:- I'm looking a way that Jamf can control over the uninstallation of DLP.Thank you.  View more

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Bottom scroll bar missing in browsers.

Hello all. So I'm witnessing some odd behavior when attempting to scope or exclude computers. I've tried this in both Safari and Brave. I'll select a policy or profile and either include or exclude a device. When I click the edit button, go to "Add" ...  View more

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management tab hangs for some devices

Wonder if anyone can help. Was asked to update our ipad estate to the latest IOS which appeared to go smoothly but on some devices the management tab will not open & will sit there loading until the page is closed. We are on the latest version of Jam...  View more

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Automatically start update for McAfee

Hi All,We currently are using McAfee Endpoint Protection and we would like to at least have it update automatically.Able to know if there is a script that we can use to do just that?Sorry as I am literally new in scripting.  View more

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Migration

We have good number of mac clients in Intune and Munki, what is the best way to migrate those mac clients in JAMF Pro without interrupting end user?  View more

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Machines not pulling Ventura in recovery

I'm seeing a lot of machines that when booted into recovery, Ventura is not being presented. Usually it's Monterey. Appears to be the OS the machine is shipped with. All of these machine were previously on Ventura. When can fix it with AC2, but that'...  View more

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New Devices will not enroll even after being wiped

Hi,Sorry if this is the wrong place to ask this or if has already been answered. We have purchased a large number of M2 Macbook pros from an authorised reseller. They show in ABM and in prestage, however when I go to enrol them it does not work how i...  View more

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Smart group issues

We have recently started getting M2 Macbooks into our company.I have smart group which should pick them up based on it been a laptop.the Machine in question is Macbook Pro 16-inch 2023 It doesn't seem to be, surely Macbook should cover all Macbooks r...  View more

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Jamf Migrator UX issue

It's not quite a problem, and so I didn't enter it on the "issues" page for the Jamf Migrator (https://github.com/jamf/JamfMigrator/issues) but is anyone else bothered by the 2 different colors of green used for "successful" get/send jobs? I feel tha...  View more

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Macbook does not register with Company Portal

Hi all,I'm getting an error message when I try to register a device to Intune through Company Portal.It says: Couldn't add your device.You can retry or send a report to your IT admin.If I click "close" I see a generic error message saying:Registratio...  View more

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Restrict user from changing computer name in Ventura

Our config profile for blocking sharing works fine on macOS 12, but 13 you can edit the computer name in General / About just by clicking on name, Restricting the General prefs is not blocking About, but all other General settings.What have I missed?  View more

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Migration from Jamf Onprem to cloud

We have a migration requirement and we have around 300 devices are managing from Jamf On-prem. Upon checking, we are planning for the custom DNS option where we don't need to re-enroll those devices to the cloud. But, when the AWS can validate the UR...  View more

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Shortcut to Shared Folder

Hey EveryoneI am working in a multiuser lab environment and I have been asked to create a shared folder space on the local machine then provide a desktop shortcut/Dock icon to this folder. What is the best way to achieve this?  View more

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Gatekeeper advice

Hello,I can't find an exact answer for this question so i'm sorry if the answer already exists but we are about to go live with Jamf Pro and our security team have a potential issue with Gatekeeper that I wonder if anyone else is able to advise on?If...  View more

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CrowdStrike Falcon Diagnose (0.0.2) with swiftDialog

Provide your users more detailed feedback on CrowdStrike Falcon’s built-in falconctl diagnose commandBackgroundTesting software from potential vendors frequently involves providing vendor support with client-side logs.How easily — and timely — you ca...  View more

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Content Cache Issue With Jamf Pro

Hello, I update the mac mini (2020 M1) to VenturaAnd it looks like the content cache is having an issue. where the setting is grey out and says "Your system administrator is managing Content Caching" This was working on Monterey - the same mac mini n...  View more

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Mac health tool

Is there such a tool that you can use to tell you the health of your mac, like battery life, how long the machine has not shut down, if the security as well as the other softwares are updated or not.I am trying to have a tool that will just pop-up to...  View more

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