Forum Posts
Installing Rosetta 2 on M1/M2 Mac
Hi Folks,I need some assistance. I have been trying to onboard M1/M2 through prestage enrolment and it's failing due to rosetta2 not being available as some apps not getting installed properly. Can anyone suggest to me step by step process on how to ... View more
Force App Update
I used the force app update option to update a specific app. It worked for a few but not on all of them when I checked this morning. On most that didn’t get the update there is nothing in the completed, pending or failed commands about the app update... View more
Jamf app catalog apps should have a checkbox to add to dock after installation
I've found the new Jamf App Catalog works really well for installing apps and maintaining updates, but it seems like an oversight that there isn't an easy way to automatically add the app to the dock after installing it. I've had to work around this ... View more
macOS Native Application Bundle Names
Greetings, Looking for a current list of native macOS Ventura application bundle names. Is this list available and regularly updated?Thank you,JD View more
Questions about JAMF with other system
Hi all. I am considering bringing up a way to better integrate Macs into our management system and wanted to check here to see if anybody had input. Currently we are using Automate and ScreenConnect for our clients as they primarily use Windows machi... View more
Apple Training - Device Support macOS13 iOS16 ACSP study cards
Hello,I used the Study Guide from Apple and turned the sample questions into a flash card deck available at this link:https://www.brainscape.com/p/4IWFX-LH-CLKGD For reference, the study guide can be found at this link:https://training.apple.com/cont... View more
Nudge and Major OS Deferral
So i've been searching everywhere for a simplified answer (and maybe i did find it but am too dumb to realize) but does Nudge play nice with the Delay Major Update restriction payload? Basically what I am wondering is this: I have the major update de... View more
Add .png file to all Macs and use JamfHelper
I am trying to add a file to all of our Macs in our school system and then use JamfHelper to notify our staff that it is time to update the OS. I have the Script to run working but I would like to add our School Picture.I have tried using Composer by... View more
How does Jamf Pro collect "Software Update" details?
Is Jamf using the "softwareupdate" command line tool to collect the details on the Mac client?I am just wondering because even on clients with a major software update deferral profile (90 days set),Jamf Inventory shows the macOS Ventura Upgrade on ma... View more
Google Chrome Deployment from Jamf App Catalog
Hello,Can anyone get Google Chrome to install from the Jamf App Catalog? I have three different Macs, and it doesn't work on any of them. I get the error "Unqualified for App Installer" on all three. I am deploying Microsoft Teams the same way, which... View more
Uninstalling Malwarebytes endpoint
Hello everyone, My company is transitioning from Malwarebytes to Jamf Protect by (hopefully) the end of the month. We need to uninstall the Malwarebytes endpoints from employees' machines but we're running into some issues. The Malwarebytes Nebula co... View more
Package only installs when on VPN.
Hello, We need to have a package installed on our Mac fleet, and while it works when the users get on VPN, the package fails when they are not on VPN. Thank you, View more
Not communicating with AppleTV
Greetings, friends! We have 52 AppleTVs deployed in our school. It looks like Jamf Pro stopped communicating with them on or about December 5th for most of them, and December 9th for one of them. The devices are functioning normally (i.e. teachers co... View more
Computer Object Deletion
Hello,Question on the consequences of deleting a computer object in Jamf Pro, how will that affect Management commands sent to that computer? Context: For a missing macbook, I have sent a wipe command so that next time the macbook is connected to the... View more
Command to set Desktop icons
Hello, I am trying to set desktop icons as visible with a script. I assume I can do a "defaults write ..." to some plist file to set these options, but after setting them myself while running Composer to try to see which file was edited, I was lost i... View more
Issues with Intune integration
Hello, I am having some problems with getting our Mac devices to register with Intune for compliance and Conditional Access. We are still in a phase of rolling out Jamf to our business, and we had it working at one point (with 3 devices enrolled succ... View more
'fontrestore default' on Catalina and higher
Hi all. Has anyone had any experience with the fontrestore default command to clear out non-standard fonts? Seems to work OK on OSes up to Mojave and then seems broken for me in Catalina and above. The command is:fontrestore default ...and usually re... View more
Sending VPP invitation issues
Hello,I'm currently trying to send out VPP invites to numerous staff members who for whatever reason never initially got one when they were either imported into Jamf school via Apple School Manager or manually created a number of years ago now. Some ... View more
Freeform Jamf School
As some students have installed IOS 16.2, they now have access to Freeform. I want to place the app in our Apple folder for all of the students, which was created using the layout profile in jamf school.However, Freeform hasn't yet appeared in the in... View more
Updating an app on specific devices? JamfPro
Hello, Is there any way to update a specific app on specific devices? For example, I have an app running on 44 devices but I only want to update that app on a small portion of the 44 devices. Is there anyway to do that? View more
WiFi based AD authentication
We need to authenticate our Mac on WiFi using PEAP ( username & password ) and we have AD on-premise, is there way to accomplish that without binding our Macs to AD ( please say yes ) ?? View more
JamfPro "Wipe" command question
Hello, I went and looked through all similar threads but didn't find any experiencing my issue. I tested the 'Wipe" feature on my Macbook before performing the command on a user who locked himself out of his Mac and forgot his password and had some q... View more
Erase-Install Question regarding Full Screen Message
When you use the erase-install package and I'm using it so the message is the full screen. When the full screen is used, does it stay up until the device restarts? I'm trying it in test mode, but the full screen only stays up for 30 sec and it goes b... View more
Execute extension attribute and policy scripts as logged in user
This one has me stumped. In the past when I've needed to run a bash script as the logged in end user I've simply used something along the lines of:userName=$(stat -f %Su /dev/console) sudo -u $userName -H bash -c "jamf recon"This method seems to stil... View more
Removing Logic Pro Licenses in JAMF Pro
Hello Everyone,I am pretty new to JAMF so forgive me if I am not using terms correctly. I work at a college and we have Logic Pro installed on 15 2020 M1 Mac Minis. We recently were hit by a blizzard, a pipe bust, and flooded that lab. Now those mach... View more
Can we get some votes for adding VMware Horizon Client to the App Installer catalog?
https://ideas.jamf.com/ideas/JN-I-26686 View more
JAMF Pro Documentation for 10.42.0 in PDF format?
Is this still a download option? I've used all my Google-fu up on this one. View more
