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Forum Posts

Scoping VPP MAS Apps (iWork, GB, iMovie)

Hi All, We're in the process of trying to "fix" all our machines that have either computer shipped MAS apps, or user installed versions. But we're having a hard time thinking of a good way to scope them. Scoping them to all computers results in any m...  View more

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Big Sur /M1 chip - Filevault2

We are setting up our first Macbook Pro with the new M1 chip. When we enable filevault, the user is prompted for their username and password on boot in just blank fields (one for username another for the password). The drive unlocks and then they get...  View more

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JAMF / PPPC/ Microsoft Autoupdate

Is there a good way to debug an issue with TCC / PPPC policy and Microsoft Update? I've implemented the PPPC Policy from @pbowden and associated update script. However for a subset of machines the "msupdate --config" step never returns any results an...  View more

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Deploy Zoom to M1 Mac's

Hi, It looks like Zoom just released a Zoom Update with a separate download for M1 Mac, Is there a way to download/install that version on M1 Macs and skip intel? If you try to install the M1 version on an intel machine you'll get the "crossed out Zo...  View more

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Install PKG with additional options/switches

I'm trying to deploy apps silently. With TeamViewer it requires additional switches or options to run from the command line. How can this be done using the policy? I would run this from the command line: sudo installer -applyChoiceChangesXML choices....  View more

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Mac App Store apps prompting Admin credentials

Hey all, we've recently run into an issue where apps that have previously been installed either through the Mac App Store, then removed from our JAMF MAS apps are now prompting users for admin credentials in order to updat (See image). As you can ima...  View more

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Whitelist Data Loader in Okta Device Certificate

We have deployed Okta Device certs via Jamf, and we have a few applications that require that certificate to login in Okta. We have Salesforce blocked by this policy. We have some users however that use the Data Loader integration, with which you nee...  View more

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Home screen layout issues iOS Jamf Pro

I am new to JAMF Pro. Testing out a couple of ipads before I roll this out to my teacher users. I am having trouble creating the Home Screen Layout. I created a new Configuration and started the process of adding Safari to my dock and tried to add ap...  View more

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Unmanaged iCloud Backup on New Managed Device

We are in the process of giving some of our employees managed iPhones. In some cases, these phones will be replacing their current personal phone. My question is, is there an easy way of putting an iCloud backup from an unmanaged iPhone onto a new ma...  View more

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Deploying Software

Hey all, what's your favorite way of packaging up software for deployment in Jamf? Is composer still the way to go or is there a better solution? I'm mostly focused on M1 versions of Chrome, Slack, and Chrome for new macs I'm deploying.  View more

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Jamf Teacher students offline

Our School has been using Zuludesk Teacher (Jamf Teacher), we also use Apple Classroom at times ñ. Recently when a teacher was trying to create a lesson he noticed that he was unable to limited Apps to the class , He then noticed that the Students ha...  View more

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Computer Renaming to Default

We rename our machines at enrollment based off of a user choice in DEPNotify to see if it is a shared, primary, or test machine, SerialNumber-(S/P/T). This choice is used to easily identify a machine based on usage, as well as smart group/policy scop...  View more

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OS update failed on Catalina

Hi all, Anyone can help me on this issue. Recently we are upgrading the OS version and builds. however it kept failing and i can't resolve it. I am using a offline installer download direct from Apple. Used Combo and non Combo. Non are working. 2020-...  View more

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sudo softwareupdate --install-rosetta

Hi, I am new to JAMF but would like to install rosetta for our m1 devices. Whats the best script format to use to run the following command:sudo softwareupdate --install-rosetta I have created a smart group that I would like to apply this to.Thanks i...  View more

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building "universal" pkg

this is mainly for distributing outside of Jamf as of now, but may be helpful to understand both processes. Is there a proper procedure to build a package that wont require rosetta on M1 / Apple silicon Macs when installed manually or through MDM? I ...  View more

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'Your Account Is Locked' After Big Sur Update

We recently started our Big Sur pilot program so I lifted the upgrade restriction for a handful of my users. One of my users, after performing the upgrade via Software Update, is facing an issue where his AD-joined account is saying "Your account is ...  View more

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macOS Big Sur update 11.1 bug

Hello, Our machines can not pass Big Sur update in 11.1, the update stuck indefinitely on the "Preparing macOS Big Sur 11.1 Update..." . https://appleinsider.com/articles/20/12/18/macos-big-sur-update-bug-is-causing-issues-for-mac-system-administrato...  View more

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Wi-Fi and VPN Config Profiles (using Jamf ADCS)

Our org is currently rolling out PKI certificates for VPN, we already have existing network certificates configured and deployed for users to connect to corp wi-fi. As of now we are using two separate config profiles, one for Wi-Fi and one for VPN, b...  View more

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Silently removing WebEx Productivity Tools

I'm looking for a good method to remove WebEx Productivity tools, preferably silently. So far, all I am finding is Cisco's page to have the user run the uninstaller. https://help.webex.com/en-us/WBX32304/How-Do-I-Uninstall-Webex-Productivity-Tools Th...  View more

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Docker "Forced" Updates

Just an FYI, the 3.0 versions of Docker have eliminated the ability to disable checking for new versions, and will nag about a new version being available both in their menubar icon and with a dialog each time they are launched. As one would expect, ...  View more

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Check for MDM Profile Certificate?

Is there a way to check that the SCEP certificate came down fine after installing the MDM profile? We had a device that was built fresh and it had some configuration profiles, but when we tried to push new ones to it they would just hang in "pending"...  View more

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JAMF deployment for homebrew with M1 Macbooks

Hey all, has anyone else been running into problems with deploying the intital homebrew installer from JAMF? I can paste the below in a rosetta enabled terminal window with no problems and install it: /bin/bash -c "$(curl -fsSL https://raw.githubuser...  View more

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Jamf binary missing

Is it possible to enrol a Mac into Jamf and push out the Jamf binary along with Self-Service? Have a Mac which has MDM profile via casper/enroll but it didn't get jamf or self-service  View more

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Cisco Umbrella uninstaller

Hey guys,Something is really messed up for us with our Cisco instance.I have attempted to find anything and everything I can on this in JAMF Nation, but no luck so far.I pushed a Cisco Umbrella / Open DNS to all out MacBook Airs with 10.15.7, Then cr...  View more

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