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Forum Posts

Script works locally, fails via Policy.

When trying to run an uninstall script for our content filter (iBoss), it fails when running via Policy. However, if you login with a local administrator account and run the script on the machine itself... it works fine. Here is the error: If I echo ...  View more

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Missing Diagnostic Software in Gateway Manager

I just set up a new AST server running catalina and the latest version of Gateway manager and Diagnostic server. Gateway manager currently says all of the diagnostic software is missing but it shows perfectly fine in the Diagnostic Server. All of the...  View more

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Apple TV Arcade App

Is there a way to block the Arcade App on the Apple TV in jamf? What would I put for the bundle ID? Also can the Apple TV Plus App be blocked? If so how?  View more

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Policy running more than once per day

I have policy to reboot our Mac lab during the overnight hours. The policy is set to run at Checkin, once per day. There is a client side limitation so that it only is supposed to be run between 2AM and 4AM. My hope was that the Macs would each reboo...  View more

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Script Not running after policy Snooze

So I created a Script to Update Microsoft Office to Leverage .msupdateThe Scrip Also Leverages jamfhelper to allow deferral of the Proccess. So the Basics are 1. Ask Mac if it has any Office apps that need Updating2. If yes then pops up window asking...  View more

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Unable to upload packages to Jamf Cloud

Both yesterday and today I have been unable to upload packages to Jamf Cloud. The packages in question range in size from 600MB - 1.5GB. I keep getting either being stuck at 99% or error message "This Service is temporarily unavailable".  View more

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iOS profile installation failed

I Have a problem at a customer with enrolling of a iPhone. The user has got a new iPhone, the phone is registered for DEP. When the user is starting up the new phone and chooses to restore an iCloud backup to the phone, he gets an error message after...  View more

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Can Repository be in other location than JSS server

Hello All, I hope everything having a nice day. I am wondering if someone done this befor : I want to copy the Repository to other location than where I install the JSS. I mean if I install the JSS on cloud or external server, install the repository ...  View more

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LaunchDaemon WatchPaths key spawning repeatedly

We've been using the following trigger in a LaunchDaemon to spawn a script that disables Wifi: WatchPaths /Library/Preferences/SystemConfiguration RunAtLoad This has been working fine, but I've recently noticed in '/var/log/system.log' that the Lau...  View more

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Files and Processes and Catalina or older OSes

I'm working on a policy that calls a second policy: Policy1 - install X piece of Software (don't force restart)Policy2 - Force a restart using a Jamf helper script set with a 2.5 hour time limit. (management request) The script creates a custom windo...  View more

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Notify User of Expiring or Expired Certificate

In our environment we use user certs for Cisco AnyConnect. I'd like to have a policy that runs on recurring check-in that alerts the user if the cert is about to expire so that they don't lose VPN access. I thought I had this working but I think I'm ...  View more

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Log file for keychain - Identify keychain issues

Is there a log file where things like keychain prompt events occur? I am looking for a way to parse some sort of log to identify when a device has keychain prompting repeatedly, to identify devices with keychain problems. Searching the google machine...  View more

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Macintosh HD unmounted and cannot be remounted...

Hello all, We recently started using Jamf in our school district and ran into a very weird issue recently that quite frankly I can't explain and a couple hours scouring the internet was of little to no help. I figured I'd put it up here and see if an...  View more

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Chrome Remote Desktop

Hi everyone, I'm wondering if and has an success deploying Chrome Remote Desktop in their environment. We haven't had any issues prior from upgrading to mojave, but since we did, we've been seeing some problems. When we start up CRD, we get a notific...  View more

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Photon Edu for ipads

Does anyone know about Photon EDU? Is it a safe and curated web browser? Puffin Academy no longer works for our Math online textbooks that have flash content.  View more

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Patch Policy rates

With Creative Cloud, Office, Zoom, and Slack updating as frequently as they have in the last month, I am curious: What is your patch success rate? I'm in a pretty small organization, but it seems I can't get much higher than 70% of the population on ...  View more

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Patch Management - Connection Failed

I need to find out what the endpoint hostname or IP is for the patch management section. This site has both firewall rules and proxy servers - It's most likely blocked but I can't determine where it goes to. Can anyone offer the domains and/or IPs th...  View more

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Profile Installation Failed

So, this is only happening when trying to install an enrollment profile on an iOS device running software version 13.1.3. we are currently using Apple Configurator 2 to deploy our iPad devices to connect with our Profile Manager. Message: Profile Ins...  View more

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Screen recording settings missing for some apps

So yeah, we're already telling our users that they will need to manually enable screen recording, disk access and many other settings now that they switched to Catalina. In fact, we're playing the privacy card and saying it's for their benefit. But s...  View more

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Remote Wipe + Catalina

Has anyone tried issuing a remote wipe command to a T2 Mac with Catalina (10.15.1)? I was troubleshooting enrollment issues and I got tired of constantly re-installing the OS so I thought "Wouldn't it be faster if I just sent a remote wipe command"? ...  View more

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