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What's new in the Jamf Pro 10.34 Release

Today we released Jamf Pro 10.34 which includes enhancements to the Jamf Parent and Jamf Teacher apps, updates to the Jamf Connect auto-deployment settings, and new Shared iPad session features. This release also gives IT admins the ability to select...  View more

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Does Remote Login have to be Enabled?

Hello, I wanted to get some clarification on whether Casper needs to have Remote Login enabled in Sharing pane of System Preferences. We don't use Casper Remote and would not need to SSH in to any of our Macs. Does Casper still need it enabled to adm...  View more

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Packaging Microsoft Document Connect

As we roll out Office 2016 for our Mac Users a few folks are asking that we re-install the Microsoft Document Connect app from 2011 that is no longer present in 2016. Has anyone successfully packaged it separately from the Office 2011 Suite and deplo...  View more

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Restrict iCloud in OS X

Is there a way to prevent users from creating an iCloud account in Apple Mail and Calendar in OS X or prevent the usage of iCloud completely?We use a profile that restricts iCloud and Internet Accounts in the system preferences, so users can't access...  View more

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Your perfect JSS setup

I searched for a similar title but didn't come up with what I wanted to ask, so apologies if this has already been spoken about elsewhere. Q: If you had a clean slate, retrospective knowledge and no budget/red tape limitations: How would you setup yo...  View more

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Caspe Screen Sharing Smart Groups

I was tasked on getting a list of screen sharing sessions by our staff on a group of our machines. Is there a way I can get this in a Smart Group search or any search instead of going to each computer? I checked in the documents and on this site but ...  View more

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How often does JSS query AD

What i'm wondering is how often does JSS query LDAP? We are having users transfer schools a lot but JSS takes days or longer sometimes to update that users INFO to the new School location we have set in our AD attributes that JSS looks at. There for ...  View more

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Sortir un iPad du DEP

Bonjour, Nous aimerions libérer des iPad pour nos élèves après le bac. Dans Jamf, j'ai d'abord fait "unmanaged device" puis dans le programme DEP j'ai révoqué l'appareil par son numéro de série.Hors, l'iPad est toujours supervisé par l'Etablissement ...  View more

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Adobe Master Collection 6 serial number

I need to upgrade our lab computers from Master collection 5.5 to 6. We use deploy Studio when we image the computers and from what I can see I got a script, a 5.5 DMG and a serial number package and that pretty much installs master collection withou...  View more

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SMB share profile keeps failing

Hi We use a configuration profile to mount some SMB shares for each user, which has so far worked fine. However, these profiles are starting to fail. On one machine, the profile will work fine for one user but will then fail for a different user on t...  View more

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FileVault2 ?

Hi Folks In my new environment we have Macs that have been FV2 with individual keys that are stored in a separate CRM database (Annoying!!), why they did this I do not know. These Macs are 10.10 and above which are now enrolled into casper, so now fi...  View more

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Avast for business DMG repack?

Hello Im trying to deploy avast through caspersuite to our macs when we image them and what not and its not working correctly. I was wondering how you guys do something like that? I talked to avast support and they said to use a repackaged installer,...  View more

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dockutil policy error, not sure why ???

I copied (select line 1 to last line 678 and copy) the dockutil.py from here https://github.com/kcrawford/dockutil/blob/master/scripts/dockutil put it in textwrangler, called int dockutil.py and placed it in /usr/local/bin (El Capitan), dragged it in...  View more

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Mobile Device Smart Groups - Best Practices

We have been running into a high CPU usage issue on our Database server (Windows 2008r2) caused by multiple items in the Smart group criteria. We were able to narrow it down to one of our techs cloning other Smart groups, renaming Smart group, deleti...  View more

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Cron Not Running??

Recently did a clean install of El Capitan on some student computers. Previously running Yosemite. I have a cron job set to run a perl script which deletes user accounts. This same cronjob which previously ran in Yosemite (so did the script), is not ...  View more

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Pushing a configuration to a Mac

Hi folks, We have been using Casper Imaging for older machines, and this works fine. Imaging uses a configuration that installs a load of PKGs and runs a load of scripts. Note I'm talking about Computer Management > Configurations and NOT Configurati...  View more

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iPad passcode auto lock not working?

Hi everyone, I've setup a payload under passcode, given maximum auto-lock time is 15 minutes.However, on my iPad it's still locked in 2 minutes(by default) and the iPad allows user to modify the time as they like. Is there any way to disable the sett...  View more

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how to apply mobileconfig for config profile

i am testing Dock Master (http://errorfreeit.com.au/blog/2015/4/28/dock-master) and it created a mobile config from the site. When I create a new configuration profile in JSS how do I apply the mobile config? do I use the custom settings payload and ...  View more

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APNS Communication

Hi Guys, I've setup a JSS on Ubuntu 14.04 as a bit of a home lab system. All seems to work fine apart from the communication to APNS:- Unable to create a push notification certificate through the JAMF nation wizard. When I log in it boots be back to ...  View more

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Please vote up

Probably trivial, but thought I'd post to request to be able to select text and insert URL... Easier way to post URLs...should just select text, hit URL button and type or paste URL, no?  View more

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Advanced Computer Search and Wildcards

I'm trying to build an Advanced Computer Search so I can save it and delegate some work. Long story short, I can't get wildcards to work with Advanced Computer Searches at all. If I use an asterisk for Application Title, I get nothing at all. However...  View more

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