Hello Jamf Nation!We have several exciting new features including new Login functionality, Managed Software Updates enhancements, Packages page redesign, and more! You can find more information in the release notes when you enroll.Starting with the J... View more
Hello everybody, Before I open a case with JAMF I was wondering if one of you has experienced something similar has an idea on what I could do to fix this issue. I'm running JSS on Windows 2012R2, one internal server with the database and one DMZ ser... View more
Afternoon, I'm having some trouble enrolling ipads to the JSS, Im running JSS 9.96 however not sure i have enrolled since update to the JSS. We use apple configurator to Manual Enrollment with an Enrollment Profile. for some reason when i go to enrol... View more
Im getting ready to start a project involving providing SSO experience to my ~300 iOS devices. I currently use MDM (Meraki - and most likely JAMF down the road whne funds are available) for Exchange, VPN and VPP apps, but haven't needed to manage SSO... View more
Hello I am in the process of converting all of my iPads in my organization JAMF and unfortunately on some specific iPads I am unable to do so. I have 3 iPad 2's and 2 new iPad Pro's all up to date on 9.3.5 and 10.2 that every I attempt to activate th... View more
So I'm currently selecting to use authentication when people enrol their Macs into JAMF. Where I'm running into issues is where new employees start and requiring them to to auth with LDAP creds (AD) during the Setup Assistant. Because these employees... View more
Hey, not sure if this is a particular DEP issue or more so to do with macOS but I'm wondering if you've seen the following. I'm starting to get a lot of new Macs shipping and while they are added to a particular PreStage, they do not immediately pick... View more
I am having problems getting a 4th Gen Apple TV to enroll using Configurator 2. I have tried using wireless profile and Ethernet. Anyone with a workflow that works so I can eliminate the ID10T issue I may have? View more
Yesterday I restored from an iCloud backup onto XXXXXXXXXXXXThe Restore finished normally, but the core apps that were scheduled for installation never went through after several attempts. I did a hard reboot of the iPad. Still no apps. • Other comma... View more
Hey all, We are in the process of upgrading all of the Macs in our department from 10.9.5 to 10.12. The systems, and all our deployment packages, were created during my first foray into JAMF deployment about a year ago. Everything is pretty messy, an... View more
Hope someone can help. We have had a colleague leave the organisation and he was the Agent in the DEP portal on his work apple ID and now we need to have it moved to a company apple ID, Can anyone point me in the right direction? Ive been left to fix... View more
Hi, I want to allocate users to ipads without anyone having to open the box. It seems like I can't allocate users to pre-staged devices since they're not really devices yet. I can allocate a user using a Pre-stage Enrolment profile, but it won't let ... View more
Hello everyone, i´m new User in JAMF Pro. I´ve tried to set iOS wallpapers with Smart Mobile Device Groups.The devices come over DEP.There are two different PreStage Enrollment profiles für iPhones and iPads.Also two different Smart Mobile Device Gro... View more
Goodmorning! ( for western european viewers ) i having trouble finding a solution for my problem. When users start there DEP IPhone, the whole enrollment proces is smooth and fast. But when they start the selfservice app, the waiting starts. It takes... View more
Hi Guys, We have recently applied and have been accepted into the Apple Deployment Program and we have started some testing using a few iPads. As far as we know we have configured everything as per documentation, but there must be something we have m... View more
Hi I've recently created 2 managed Apple ID's in Apple School Manager. After creating them I've then tried to logon on iCloud on our managed iPads. It goes through the part where you have to provide a mobile number for verification and reset the pass... View more
Hi All, I'm sure many of you have experienced the issue that arises when you try to restore a backup of a supervised device onto a new DEP managed device, and how the iPad will get stuck in the "Installing configuration for..." page during a prestage... View more
We see reproducable enrollment issues with Casper 9.96 and Sierra 10.2.1 devices. Multiple laptops do not complete the enrollment but the installation aborts eventually. I first thought it's SIP so I disabled it, but no luck. The installer log says: ... View more
Hi, I am working on adding the Mac Developer Installer certificate to JSS User Initiated Enrollment QuickAdd package. I have created the "Developer ID Installer" Certificate through Xcode following the apple article:- https://developer.apple.com/libr... View more
Our DEP isn't working in QA (it looks like some ports may need to be opened), so I tried PROD just to play around with DEP. We're currently on 9.81 in PROD and 9.96 in QA (we need to do some backend changed before upgrading). I assigned the test devi... View more
We have a few iPads that were donated to our school district. As you expect, since they were not purchased by the school district under our Apple Customer Number, we can't enroll them to Apple DEP. Is it still possible to manage them in JAMF with the... View more
Does anyone have a script or some way of importing Serial Numbers of iPads into a Pre-Stage Enrollment, while removing the Serial Number from whatever Pre-Stage Enrollment the device is currently in)? OR Import a list of Serial Numbers to remove iPad... View more
Actions: get a Supervised iOS device on our WiFi, try to enroll it.Expected behavior: device appears correctly in the JSS and can be managed.Actual behavior: device does appear in the JSS, but with the wrong name (its serial number), missing most oth... View more
Bonjour, Je vous soumets deux bizarreries : J'ai deux iPads qui souffrent du même symptôme. Des élèves qui avaient enrollés leur iPad sans soucis et utilisé le device pendant plusieurs semaine ont redémarré la machine. Depuis, l'appareil semble comme... View more
Hi all, For JSS 9.93, is there a way automate the account creation during the Prestage Enrollment? Please look at the screenshot below Here is what we're trying to accomplish: During DEP, the user is asked to enter their AD credential. With JSS 9.93,... View more
I have seen this consistently now. I have an iPad in share use mode. I send the wipe command and wipe it. When I go through the setup assistant, everything seems ok (except it doesn't ask me to enable Location Services) until it restarts into Shared ... View more
I'm not sure if this is a feature request, but does anyone know of a way in which to filter more than one device at a time when assigning devices to a prestage enrollment? We get batches of iPads in amounts of at least 100 to 250 at a time for a grad... View more
The users in the network need to have the content filter CA certificate in order to properly communicate via SSL. They receive the CA certificate during enrollment. I am trying to create an ssid for enrollment which bypasses the content filter and ge... View more
I have 10 iPads in front of me, all going to the same room at the same site. They are all identical, and in the same smart group receiving the same apps. All but 1 is accepting the push. The "black sheep" if you will, is the only one displaying this ... View more
Hi all, so we started using school manager with two grades - 60 iPads in total. We imported Grade 3 students to schoolmanager and set them all up kind and nicely. So now we come to the point to import Grade 4 students too. In the official documentati... View more
Has anyone already transferred a managed Apple ID into a standard Apple ID. I just saw a webinar 'Fact or Fiction? Common Misconceptions about iPad in Schools' on the JAMF YouTube channel stating that this is possible. Are there any time restrictions... View more