Hello Jamf Nation!We have several exciting new features including new Login functionality, Managed Software Updates enhancements, Packages page redesign, and more! You can find more information in the release notes when you enroll.Starting with the J... View more
Hi all, I noticed last week that when trying to add a new app from the App Store and it doesn’t do anything. It only freezes. Also, apps are not being updated automatically. We are using Jamf Cloud 10.19, which was installed on the weekend. It seems ... View more
For the life of me, I cannot get "Assign to user" to come up during user enrollment. We use LDAP, and I used to have the Admins and Techs account set up to prompt for "Assign to user" if they are enrolling a Mac. What am I missing here? Even full adm... View more
We can query users that our in our on-prem LDAPS server within Jamf Cloud just fine, but when we enable Require Authentication for Prestage Enrollment and the user enters in their LDAPS account on a new Mac, the computer thinks about those credential... View more
Good day, Is it possible to manage JamF Cloud based on the member of an Active Directory group?I've added a AD group in the "JamF Cloud User and group" but when i try to log in with a user that is a member of that group, it refuses the connexion.On t... View more
I have been tasked with getting the native macOS configuration to work along side our Microsoft Always On VPN. We are currently using Pulse Secure as our VPN client and we have had numerous issues in the past with it that have soured many users. I am... View more
We've been using Centrify Express on a mixed Mac/Linux/Windows estate for a few years now. It handles the UID creation and simple authentication to our Windows AD environment and keeps everything consistent. This is especially important because we're... View more
Is there a way to search for a specific user in the Computer Usage Logs? When this batch of laptops was rolled out (before I got here), not all of them got a proper naming convention (Bob's Macbook Pro.) We have a bunch just named Macbook Pro (37) wi... View more
Hello, I have 2 issues that I think have the same root cause. I enabled Lost Mode on an iPod and is now in lost mode. I have sent the 'found' command but the device doesn't seem to be connecting to the WiFi network to receive the message. Also I have... View more
Is there a way of combining sites in to one group? Here is the example. I want to deploy an application, in one of the options i need to select a site name. if a computer in that site it will get that application. but what if i want to deploy the sam... View more
I am running into an issue with Wifi during deployments. When the Mac is first booted and prompts for which wifi connection to use, we connect to the Corporate WiFi, which prompts for our credentials, and connects. During the JAMF deployment we push ... View more
Hello Jamfers, Since the new Webroot came out for Catalina, I can't seem to create a script that works to automating it with DEP notify. I previous had a script that would ping the website, download Webroot, add they key, and it would work perfectly.... View more
Hello i am new to DEP and Jamf so forgive my ignorance. My set up is like this: We have a DEP account and our vendors put mac's that we purchase in to the program. We have a JamfPro (cloud) and the connection between DEP and Jamf was set up (ie certi... View more
We've been having some issues trying to update VPP apps, that were distributed via Self Service. Usually, I was able to the App Store -> Update and then update the VPP apps that show up. However, now every time I try to update I get the attached scre... View more
I'm looking for a way to use oascript to set the values of buildings, departments and extension attributes in the form of drop downs so the "jamf recon -building, -Department, etc" commands can be executed with what was selected from the dropdown. My... View more
Hey all, When doing user enrollments my techs and other admins stoped getting the "Assign to user" prompt. For the life of my I cant figure why. It cant be permissions because even the admin accounts don't prompt for it when enrolling. Any ideas? View more
I have some questions for anyone here that has moved to cloud posting after formerly being an on prem customer. With the transition to cloud, it’s assumed you lose direct access to MySQL. How has that affected your organization? I believe that we hav... View more
Hello,I'm actually stuck with a company who has a Jamf Cloud platform and they need to distribute certificates from within their environment. The only point is that they don't want any inbound connections even in DMZ.I checked the options for SCEP an... View more
Hi, I work in a University and manage the MDM. We are getting more and more request for 'shared iPads' which I know in theory is fine and the process within Jamf works great. My query to the Nation though regards enterprise networks. We require our u... View more
I have .com for the inside and .edu for the outside. I do not own the .com only the .edu. The cert for the ad is linked to the .com. I can not make it .edu because things inside will brake. I was told the host name i use in the ldap screen and cert h... View more
Hello JAMF Nation, As the subject suggests is there a way to Remove the Enrollment installed Self Service App from the machines perhaps via script or MDM profile. As right now it's pretty useless due to the mdmclienterror-72. I have reverted back to ... View more
Hey folks, I am in the process of enrolling my colleagues into Jamf Pro before my Jumpstart next week. We're a scale-up that grew really quickly, so I am getting a lot of concerned users who are used to being completely free on their laptops (to be u... View more
We had a policy that ran a script. We were requested to add another feature to the script so we changed the name to previous script name w/ new feature and suddenly it was failing 100% on our test machines. After spinning our heads and double checkin... View more
I'm wondering if anyone has a process they follow for reallocating computers. For example, person A leaves the institution (HighEd) so their computer gets wiped and then put back into inventory so it can be allocated to person B. The computer may hav... View more
Both yesterday and today I have been unable to upload packages to Jamf Cloud. The packages in question range in size from 600MB - 1.5GB. I keep getting either being stuck at 99% or error message "This Service is temporarily unavailable". View more
Hello Everyone. When testing out MacOS 10.15 Catalina I noticed that my Kernel Extensions configuration policy fails to apply to these computers. Has anyone else experienced this? We are on the latest version of JAMF Pro and are on the hosted cloud v... View more
Hello i am really new on work with jamf pro. I'm in the process to test the evaluation cloud for the company i work. I try since 4 weeks to enroll one MacBook Pro i bought from an authorized reseller. The User Initiated Enrollment works flawless. Whe... View more
I have a problem. I need to remove AVG for Mac from 142 computers so we can replace it with ESET. Is there a way to do this through JAMF? Thank you. View more
Right now, we have a LDAP server successfully configured within Jamf Cloud. The architecture is standard for a typical JIM implementation - Jamf Cloud talks to a Jamf Infrastructure Manager (JIM) server living in our DMZ, which then communicates with... View more
I'm curious to know if there is a way to automate ticket creation in Jira based off machines that fall into scope of a certain smart group? For example if a machine falls to a smart group that has a criteria of 'FileVault not enabled' a jira ticket w... View more