System Preferences keeps popping up
Recently we have noticed that the System Preferences keeps popping up no matter how many time you turn it off or close it. I have checked the login items and nothing is selected. Any advise? View more
Forum Posts
Extension Attribute to Determine Wrong APN
Good morning. We recently hit a APN snafu that resulted in a new APN and policy having to be pushed out. We are trying to find a script run as an extension attribute that can return either a "good" or "bad" result depending on what APN variable is st... View more
splash window disappear after PMC instllation
Hi, My name is Eli, we have a problem when we install or upgrade BeyondTrust PMC agent, the splash window is not loading after the restart. is there anyone that experiences this issue?Thanks, View more
Apple ID types
Hello All, I am just curious to know about all type of Apple ID we use either in enterprise or for personal use.1. One is to sync contacts and to use iCloud for iPhone/iPad and Mac device2. Developer ID for inhouse app to upload in AppStore3. ABM ID ... View more
How to migrate from a self-signed certificate to a public certificate
So we have been running the same JAMF instance for 9 years and 51 weeks, and it turns out that the JAMF CA itself has to be renewed after 10 years, so I've got a week to sort out the problem I'm about to describe.My problem is, we are still using a s... View more
SCEP Issue with Ventura
Hello Nation, I'm having the issue where SCEP configuration works fine for Monterey but it doesn't for Ventura, the error only says Unable to obtain certificate from SCEP server at “ADDRESSXXX”. No sure what to do here and if anyone has make this wo... View more
How to add an user for use with the API
I started using the new API. For now I'm using basic authentication (with my personal acount) with /v1/auth/token to get a Bearer token. Works like a charm.However, I really want a seperate account, because the scripts run on a seperate VM.However, I... View more
Inventory PreLoad does not reflect the room number in search computer though it is uploaded
Inventory PreLoad does not reflect the room number in search computer though it is uploaded and does show it in the Preload Inventory though. What am i missing here to ensure that the preload inventory does reflect in the device information View more
Unable to convert into source
Hello All, I was just curious to know why I am not able to convert the source for MS Office package, MS Edge etc.It is not creating any issue but I am just curious to know this? Vendor do they make something like restriction so that it cant be conver... View more
Permission
I was curious to know that when I drag and drop the source of Firefox, I can see group permission is set for "wheel" and for Google Chrome group permission is set for "staff", now I dont understand one thing, if I install both apps I am able to open ... View more
Moving over to internal SSL to replace built in CA on multiple WinSvr boxes
Hi All So we are moving away to sign our own tomcat boxes that run windows behind a loadbalaner rather than linux so sorting out the new internal certs to take over from when the SSL terminates at the balancer.As it seems the resulting jks file is ju... View more
Erase All Content and Settings preflight failed: System is not on full security
Hi there team, I'm new to this community and first of all I would like to say "Thank you" for all the support and help you provide; Can you please help me to know if there's any solution on this? Once I send the wipe command over the JAMF PRO platfor... View more
Limiting Screenshots
Hello Jamf Nation... Question regarding BYOD options in JAMF Pro: We are a financial services company with a strong focus internally on security for our customers. We are working on beefing up our cell phone policy. Here's what we're looking at:-Allo... View more
Removing self service notification: "You must accept your organization's invitation"
Hello, I inherited jamf Pro and am wondering how I get rid of this notification in the Self Service application:"You must accept your organization's invitation. You will not be able to install apps or books purchased in volume until you accept this i... View more
Prohibit certain Login Items
Hi every one,so since macOS Ventura we can set login items to not be disabled by the user with the "Managed Login Items"-preference.But is there a way I can prohibit some specified launch agents to be loaded at all?Kind regards, Matthias View more
Multiple dealine option in SUPERMAN script and upadtes failed
Hello All, I deployed the SUPERMAN, when I ran this policy on mac, multiple dealine options are not coming, I am getting only Restart and Defer option on display message. If I click in Restart it is telling that software updates/upgrade failed and th... View more
Need Script Or Command to get BootUp time duration and Startup duration
Hello Team,Can anyone help me with a Script Or Command to get BootUp time duration and Startup duration .I tried using the below command ,but it just gives me the up time but I need calculate the duration time of the boot and startup.sysctl -n kern.b... View more
Clients reporting LocalHost IP address after Jamf server migration
Hello Jamf people, we have recently migrated our on-premises 10.46.1 Jamf Pro to another server (Ubuntu 18 to Ubuntu 22), and everything seems to be working OK, however all clients reporting localhost IP address now - 127.0.0.1, while previously it w... View more
How to upload a new version of an app to patch management
Hey everyone this is a dumb question, I want to add the latest version of zoom which is 5.15.2 but when i go to patch management i see 5.14.7 how do i update it to show 5.15.2 so i can upload the PKG file View more
Change Management Logs Flooded with VPP Entries
Howdy!We have Jamf Pro hosted in Jamf Cloud. I am not sure when this started, as this matter was brought to my attention by another team member. However, our Change Management logs are flooded with entries from our VPP Account supposedly editing our ... View more
Notice and Updates to Jamf's Privacy Policy
At Jamf, we value transparency and giving you greater control over your information. As such, we are writing to inform you that we’ve updated our Privacy Policy. We encourage you to carefully review our Privacy Policy, particularly if you reside in C... View more
Deployment of .app file through JAMF
Sometimes, I notice app owner provides .app file instead of .pkg, what is the best way to deploy this .app file on macOS through Jamf?Should install the .app file on my test mac and drag and drop into my Jamf Composer and build as .pkg for deployment... View more
Failed Commands
Since we got the last Mac OS update Ventura, we have been having this failed command in Jamf Pro. Could someone help us :D View more
unable update the all of APPs
Dear Support,find that the Jamf Pro is unable to send out updates All of the APPs, in the All of iPad.can you assist let me know how to fix ASAp, Thanks. View more
Sorting out Recovery Options
I am still fairly new with Jamf and I am trying to figure out the various recovery options and when to use them.Currently I am seeing the following four: ConditionUnlock/Recovery OptionUser activates Find My and does not turn it off before returning ... View more
One-Off FileVault issue, are there any logs I can look at?
- 2020 MBP 13" 4x Thunderbolt ports- Active Directory bound- Enterprise Connect for password sync- FileVault 2 configured (via mobileconfig profile)1. User was prompted to update AD password2. User set new password with Enterprise Connect, as instruc... View more
Pre-Stage Enrollment Package not deploying
Hi everyone,I realized recently that during our pre-stage the Office 365 package was not installing during pre-stage. I mainly noticed this while trying to setup dock master as the only thing showing up as "?"'s was the Office apps since they had not... View more
13.4.1 upgrade fails
Hi All,Has anybody have reports of 13.4.1 upgrade fail when trying to upgrade via software upgrade?We have reports from users when it tries to begin the download and fails ...I have seen Apple Dev bug - Can't upgrade to Ventura 13.4.1 | Apple Develop... View more
Create Smart group with No Site Assigned to the devices
Hi, How do we create a smart group to identify devices with no Site assigned ? View more
Is it possible to prevent illegal windows characters being used in file names
Scenario: Large school with students using mainly macbooks, work is saved to OneDrive. Students are often breaking their OneDrive syncing by using illegal windows characters in file names (word docs ect) causing sync errors and are then requiring a m... View more
