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API connection output error

nwresolverstartquerytimerblockinvoke[C1] Query fired: did not receive all answers in time for API ADDRESSShows the same error even while using HTTP or HTTPS.Error persists even after updating info.plist with the security settings of the app transport...  View more

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iOS Self Service Error

Hello,We have been having lot of iPads in our school district getting an error in self service that states " Error loading Content". We updated configuration for self service, updated self service and removed self service and added it back. Removing ...  View more

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Restrict Profile Viewing in Ventura?

Is there a way to restrict End Users from viewing Profiles in Ventura?We usually block this on Monterey Macs, however on our test Ventura devices it appears to have been moved to Legacy Disabled Preferences:The only issue we have with people being ab...  View more

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Jamf and user information from google cloud

HiHelloI am looking for a solution to the problem of retrieving user information from google cloud.The problem is that I am connected to Cloud Identity Providers -> company name - mapping. I can perform a test and find people from my organization the...  View more

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Azure Active Directory ID colums are empty

Hi All,I did integration between Intune with JAMF pro with could connect. Both sides the connections show as the active state. But mac machines "Machine Azure Active Directory ID" , "User Azure Active Directory ID" and "conditional access inventory s...  View more

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Jamf first enrollment fails on reimaged macbook

I have a test macbook that was enrolled into JAMF. I reimaged it via macOS Recovery, which installed a fresh new OS for Ventura. I thought maybe this was a Ventura issue, so I rolled back the OS to an earlier version (Big Sur) and the same issue occu...  View more

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M1 Apple Silicon pkg installation failed

I've read through a few posts already, stating to compress the pkg as a zip first, then upload to JAMF, but I'm having the same issue. When I try to install the package directly on the machine, it works fine. But if I install it from JAMF via a polic...  View more

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JAMF Patch Management

Wondering if someone could help me with Patch Management on Jamf Pro on version 10.42.1, Currently I am associating InstallAssistant.pkg's for the version i want to update to in patch management, i.e. installpackage.pkg for 13.1 from MrMacintosh's we...  View more

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Jamf Pro AD CS Connector Setup

Trying to get Jamf Pro AD CS Connector working... keep seeing these the Jamf Pro logs. Does anyone know where problem is?2022-12-17 04:23:20,017 [ERROR] [na-exec-122] [dmControllerProcessorImpl] - Could not create MDMResponseAction, returning 5002022...  View more

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Restoring iPads recently

This is more of a heads up post… after talking with Apple support today I have found that there is an emerging issue regarding USB-C to lightning cables, MacBooks, and restoring iPads. If you find yourself frustrated, restoring iPads with such a comb...  View more

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Reboot Deferral with MDM Command

Hi,I'm testing MDM commands to force software updates (12.6.x to 12.6.2) It's worked well, but it seems that if you click on the countdown timer for the reboot, it stops the computer from rebooting. Does it stop it indefinitely? Will it install the u...  View more

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Notice and Updates to Jamf’s Privacy Policy

At Jamf, we want to ensure you have the tools you need to meet your regulatory requirements relating to Privacy. As our portfolio of products continues to grow, we’ve updated our list of sub-processors which is publicly available in our Trust Center ...  View more

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windows defender 365 no licence found

We are currently in the process of changing our antivirus software and deploying defender 365 on every mac in the office.The problem is that randomly on some macs there is a message that says: no licence foundIf anyone knows the solution or has exper...  View more

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JAMF Pro on Prem hardware

Is anybody here still running their JAMF pro instances on-prem? Our management is very anti moving things to the cloud.I am a super new Sys-admin for our Mac stuff and management has tasked me with researching what to replace our current hardware rel...  View more

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Installing Adobe apps on Mobile Devices

Hey there, Does anyone have any experience with installing Adobe apps like Fresco, Reader, Photoshop, etc to a mobile device (iPad Pro)? I'm able to install other apps by adding them through VPP and scoping my device to them but with Adobe apps it do...  View more

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Declarative Device Management

Can someone explain what "Declarative Device Management" is? All I can find are vague descriptions and I just don't understand what it is. With that, what's the deal with this failed command? DDM is not showing as being enabled on any of our devices....  View more

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What is wrong with forced OS Updates?!

I'm having a really hard time consistently getting forced updates to work through Jamf. I finally was able to get a upgrade via packaged policy to work yesterday but I'm not having a lot of success using the Software Update payload within the policy ...  View more

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Inadvertent MacOS Upgrade

We had a really weird hiccup the other night - On the evening of the 13th I sent a command to our lab Macs to update to macOS 12.6.2. I did this as I've always done in the past - by going to their smart group, viewing it, clicking "Action," selecting...  View more

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Feature request status

What do the different statuses mean on https://ideas.jamf.com/?I was looking at a number of different statuses and most are pretty straightforward but "In Ideation" is unclear to me. What does that mean?Some other statuses I found are:In IdeationPlan...  View more

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Erase-install question

I'm been running the script with success as long as the end user doesn't restart their mac before hand. I have a test mac on 12.3 and I deployed 12.6.2 via the script. I see in the logs that it selected 12.6.2, but the in the morning when I checked, ...  View more

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Jamf Setup and Jamf Reset 3.2.0 are now available!

Jamf Setup and Jamf Reset 3.2.0 are now available!New versions of Jamf Setup and Jamf Reset apps were released today (3.2.0), and are available for download from Apple Business Manager or Apple School Manager. Check out the details below on what's ne...  View more

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Beyondtrust - PPPC issue

Anyone deploying Beyondtrust with PPPC config ?I have a really strange issue. I deploy a PPPC config for beyondtrust for accessbility enabled and Full disk access. First time when connecting to a jump client it prompts the user to activate screen rec...  View more

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