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Forum Posts

Mac users experience JAMFAAD Sign-in Errors within O365

Dear Forum Members, I have been getting Sign-in errors for Mac users and I have no clue where to start for the troubleshooting. The configuration on the JAMF side looks solid. We use NoMAD and the error is not occurring at the OS sign-in. Below are t...  View more

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Pushing Apps

As we are under stay home order. My question is that if a student needs an app pushed, will the app go through? As the iPad is not on our school network but on the students home WiFi network?  View more

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App update not working

The latest version of the app is not updating in In JAMF Pro I have selectedSchedule Jamf Pro to automatically check iTunes for app updatesAutomatically update app description, icon, and version in Jamf Pro But the apps are not updating, I have to ma...  View more

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Clarification on the In-Place OS Upgrade Process

Like many of you, I'm constantly perfecting my in-place OS upgrade process. After an in-place macOS upgrade is (almost) completed, the target Mac will require a second step for the upgrade to be finalized. This occurs once a user logs into the consol...  View more

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Firmware password management

Hi JamfNation, In my organisation there are macs which have random firmware password set. I need ideas about how i can change them to a single one.Via EFI payload its difficult because old keys are not same for everyone. btw, i have an extension attr...  View more

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App Store apps not updating in Jamf Pro

We have certain App Store apps for iOS configured to be available in Self Service using VPP. The issue we're running in to is the developer releases a new version on the App Store but Jamf doesn't pick the update up. We've been manually deleting the ...  View more

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Jamf Remote stuck at Opening SSH Connection

I'm having a very weird issue with Jamf Remote and it's happening to two machines (10.15.4). The version is 10.20.1. Basically it's stuck at Opening SSH Connnection when sending tasks to the remote machines. Sometimes I get one machine working and it...  View more

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MacOS Blacklist of apps

Hi, I need to start blacklisting apps on MacOS as part of compliance, instead of starting all the research from scratch is there anybody that would share their list or could point me to where I might find such a list?Thanks  View more

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Apple TV screen share?

We are about to deploy a few Apple TV's in our new building for digital signage. Does anyone know of a feature, or app that would allow us to see what is being displayed on the Apple TV? Even if it is a screen shot every minute or something? This wou...  View more

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Disk Space Needed for 10.20.1

I'm about to upgrade from 10.14.0 to 10.20.1, and looking at the release notes, it says I need 150 GB of space. The release notes for upgrading to 10.14.0 said it only needed 400 MB of space. My main drive running the OS has 37 GB free. Does anyone k...  View more

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Netskope tenant automation

Hey everyone, I recently got passed handling our Netskope deployment. My predecessor claims that with the v71 client, due to us using Azure AD for our IDP we cannot auto populate the tenant information. Basically once the install finishes we get a po...  View more

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users running OneDrive

How do I create a smart computer with all the computers that are running OneDrive (not just having the One Drive app installed)? Thanks.  View more

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On going/back to back to back Zoom and Chrome update

I am concerned about constantly updating Zoom and Chrome, the macOS and "other" apps. According to my math Zoom and Chrome have had 9 updates in about 15 working days. I don't believe any company Apple, Zoom and Google have tested ongoing updated at ...  View more

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Adding a Non-App to Jamf PPPC

Hey folks, I want to add a Freshservice agent that is deployed through a PKG to several computers to be allowed file access through a Jamf PPPC payload. However, the file itself does not contain an application, and creates mostly a .plist and several...  View more

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Pushing Python3 failing

Hey guys, We're working on an automatic policy push of Python3 to people in the company. This can happen even once, but needs to happen to all the people. This is the current script: !/bin/bash jamf policy -event PythonTrigger -u $3 [ -f ~/.bash_prof...  View more

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Enrollment Issue after installing Tomcat SSL Cert

Hi all, I'm in the process of installing an SSL Wildcard Cert on our server. I uploaded the cert to Tomcat without issue. I'm able to verify the cert is good. No issue there. I was able to verify that current machines can talk to the JSS, MacOS and i...  View more

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How Do You Handle App Updates In Self Service?

Right now my method is to have Self Service open to the Updates tab. I have policies just for Updates that call the main policy for each app. Let's say it's an update to Atom. I scope the policy to a smart group called Atom Is Installed and Exclude t...  View more

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Jamf Nation - Knowledge Base Article Revision History

Hey Jamf Nation,Another new feature is available! You can now access the change history for a Knowledge Base article by clicking the “View Revision History” link, which will display to the right of the modified date on an article. As existing article...  View more

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screensaver script, random login-window prompt

Using the below script to call a custom screen saver works, but with the following glitch and I'm not sure where to troubleshoot. Screensaver is set to launch at 5 minutes of inactivity, which it does. however after 5 minutes of the screensaver runni...  View more

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How to flag when stolen computers show up?

I've got the serial numbers of a couple machines in our JSS that were stolen, and have since been remote locked and wiped, but once they get re-imaged and are back on the internet (one is in Russia), I have to then manually search for them by serial ...  View more

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Upgrade to OSX Mojave | Self service

Hi JamfNation.I am upgrading macOSX to Mojave from Self Service click with 2 consecutive policies,But somehow the os is upgrading to Mojave fine but i am not getting any logs. all the targets are showing as 'pending'.Here are the policy details: ~Pol...  View more

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