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Forum Posts

Paused Printer

Has anyone run into any issues with paused printers, and the only way to clear it is with Admin credentials? We have students trying to print and someone has paused a print job and no one can print until we clear it out.  View more

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  • 7 replies
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Using JSS API to POST new departments

At the university, our list of departments is in routine flux -- departments get created, merged with other departments, renamed, etc. When I initially set up our JSS years ago, I did so with a dump of 280 existing LDAP departments at the time. Today...  View more

  • 3511 Views
  • 18 replies
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Policy logs not sorting by date by default?

Hi Everyone, We are on JSS 9.9 and it could be me, but when I look at policy logs in the JSS, they aren't being sorted automatically by date. I swear prior to 9.9, when looking at these logs to see the status of a policy, they were always sorted by d...  View more

  • 3849 Views
  • 25 replies
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Any way to bulk move policies to a site?

I've created a new Site where a bunch of Macs and their associated policies will be moved... I know how to bulk move the Macs into the new site, but it doesn't look like there's a way to do the same with policies. Will I have to move them one by one ...  View more

  • 1583 Views
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iPad with passcode

Good afternoon. I have a district ipad that has been wiped and is "ready to enroll" but another technician must have set a passcode on it. The ipad shows up in Pre Stage, but I can't click on the device to send a Command to clear the passcode. The ip...  View more

  • 790 Views
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Where does Self Service stage installers?

Hi All,I've been searching for a bit - I'm sure the answer already exists but I can't find it! Where does Self Service for Mac stage the installers? I've got a user who used Self Service to upgrade to El Cap, but "something came up" and he manually k...  View more

  • 8579 Views
  • 17 replies
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Casper 9.9 + Mac Servers + Mac Clients

Been kind of waiting to see what's reported on 9.9. We don't really have a test environment here and spinning up some VMs is a pain because of some custom files that i need find and copy over to them in order to do the DB imports and stuff. So far th...  View more

  • 278 Views
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Change Management Account Password

Hey All I have to change our management account password and I am not entirely sure of the correct process. This is what I think needs to happen, but I want to verify before I break anything. 1) Create a policy with management account option -> Speci...  View more

  • 1684 Views
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LDAP User Group Assignments not working

Just wanted to let others know and see if anyone had any ideas for us. Since the 9.9 update, LDAP user group assignments are not working correctly. We are getting partial assignments but the whole groups are no longer being seen by the JSS. What's ev...  View more

  • 1053 Views
  • 5 replies
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Cannot use 'defaults write' in self service policy

I have created a policy that runs this script: !/bin/bash Get currently logged in user currusr=ls -la /dev/console | cut -d " " -f 4touch /var/log/screeen.log Sotre cocoa dialog directory CD='/Applications/Utilities/CocoaDialog.app/Contents/MacOS/Coc...  View more

  • 477 Views
  • 1 replies
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Computers Payloads

what is Identification payload for OSX ? Is there any guide for payloads. Sometimes its confusing without the guide.  View more

  • 462 Views
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Screen and energy saver settings affecting iCloud

We have a profile in place that sets the require password immediately option (which seemed to be fixed with 9.9) However, any machine getting that profile, the iCloud drive option turns off and is blocked. Has anyone else had an issue with this? Just...  View more

  • 1366 Views
  • 7 replies
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Deploy Certificate to OSX with full permissions

I am trying to reply a certificate for WPA2 enterprise PEAP Wifi Authentication with forced login to wifi window, so that it connects to wifi before the user logs in. Through profile manager and through jamf I have always had a mixed result with its ...  View more

  • 818 Views
  • 3 replies
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Database backup files shrinking rather growing

The database backup files (.sql.gz) are shrinking rather growing. Over the period of last 2 months we have added more devices and config. profiles in to JSS so this doesn't make sense. We are not comfortable with the backup status we need to upgrade ...  View more

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  • 7 replies
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Imaging

So I am pretty new at this so I wanted to get the communities opinion on what everyone uses to create images with. My company wants to have some laptops managed via Casper and some just use a image on a mac server and not be managed via JAMF. Does ev...  View more

  • 2079 Views
  • 17 replies
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Can an extension Attribute open and close a program?

I'm trying to script a program to open and close during inventory update quickly as well as be hidden. I can do this as a launch agent, but I'd really like this info to update during the inventory collections. Its the smart utility program which has ...  View more

  • 416 Views
  • 1 replies
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Changing Default profiles and SIP

Is there a way to change the Default user profiles in EL Capitan so that When a domain user logs in they wont receive the permission errors? Configuration profile doesn't allow me to do all the things I need to for the domain users default profile. I...  View more

  • 1231 Views
  • 5 replies
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error creating criteria for smart group

I have smart groups for mapped printers, one smart group for 'does not have' and a second 'has'. I just recently wanted to change the title of the smart group and it will not let me, when i save it, I get 'error creating criteria' even when i go to c...  View more

  • 1238 Views
  • 6 replies
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Grepping DSLC Info

Hey guys I am writing a script to pull admin users from DSLC but to not include our services accounts for example users=`dscl . -read /Groups/admin GroupMembership | grep "multiple" "users How can I get grep to remove those so I can report all users ...  View more

  • 1735 Views
  • 12 replies
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Netbooting with NetSUS and running into Kernel Panic.

Hello Everyone! I wanted to incorporate NetSUS into out current Casper infrastructure. I got the NetSuS appliance up and running on one of my prototype servers and it's on the same network as the test client. I am able to choose the image during boot...  View more

  • 999 Views
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EnCase - enosxintel version, Extension Attribute

Between version 7.10.x and 7.12.x, the location the binary has changed. Current versions install in /usr/local/sbin and prior versions installed in /usr/sbin This EA script will report on the version for either location. It's based on a prior EA avai...  View more

  • 859 Views
  • 0 replies
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JSS URL Extension Attribute

Does anyone have an EA that can determine what the JSS URL is set to on each machine? Currently transitioning URLs and just realized that I have no idea how many computers are pointing to the new one and how many have yet to get the update.  View more

  • 1138 Views
  • 4 replies
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