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Jamf Pro 11.5.0 Beta is Now Available

Hello Jamf Nation!We have several exciting new features including new Login functionality, Managed Software Updates enhancements, Packages page redesign, and more! You can find more information in the release notes when you enroll.Starting with the J...  View more

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Mobilepac file and iOS updates

It seems it would be easy to add http://mesu.apple.com/assets/com_apple_MobileAsset_SoftwareUpdate/com_apple_MobileAsset_SoftwareUpdate.xml to a mobile pac file and redirect it to a local file I host on one of our servers to block the newest updates ...  View more

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New to Casper - have a few questions

Hey Folks - We recently migrated to Casper from Meraki (K-12 school with iPads depolyed 1:1 in grades 6-12). The biggest reason for the move was so that we could shut down the App store and only publish "approved" apps through the self-service app. W...  View more

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anti-dockfixup measures

Has anyone figured out a way to suppress Maps, iBooks and Photos in El Capitan yet? In previous releases Apple has copied/moved the com.apple.dockfixup.plist, unless it is being done some other way. I use dockutil to create a custom dock and throw it...  View more

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eBooks won't automatically install onto iPads

We are doing a large Digital Citizenship push in our school district and part of the program requires students to read an eBook about it. I purchased the book through VPP and scoped it to all of our iPads and set it to install automatically. The book...  View more

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Possible memory leak when reconning a system

Hey Everyone, I've see a couple of systems recently that seem to have a memory leak when submitting data to Casper after a recon. I have attached a screenshot below. The fix seems to be running sudo jamf -removeFramework and then re-enrolling the sys...  View more

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Distribution Points

Our company has 5 distribution points. SF, Chicago, London, NY, and Boston. All the distribution points have the proper credentials. They mount just find when replicating and everything replicates over to all distribution points from the mastershare....  View more

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Casper Self Service

Hi, we use self service (Casper 9.72) and have some sporadic issues with Self Service. Sometimes it will work, other times, the little spinning circle just goes round and round. Users have been through the entire VPP process in approving assigning ap...  View more

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Casper Focus..."Fail to add/remove focus"

We are beginning to use Casper Focus and have noticed a few things (Casper 9.72). It is really slow It often fails to focus a number of iPads which are supervised/DEPd / enrolled correctly. A few attempts later it will. Removing focus sometimes fails...  View more

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So we discovered vShare today...any advice?

Hello nation, So we discovered vShare today. I am still a pretty new iOS/OS X admin so I wasn't aware that something like this existed. Apparently users can download an App via a website like vshare dot com and get access to an illegitimate App store...  View more

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VMWare Horizon Client 3.5.0 Packaging

We have been using VMWare Horizon for a few years now to connect our MAC users to a VDI session. We have added a second connection server now and are trying to add it to the connection list but it is not applying correctly in the package. Instead of ...  View more

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Add printers using shell script

Hello All, Thank you in advance for reading. I've read a few different posts on here about adding printers using a script and before I did so I came up with my own to add about 50-60 printers to a bunch of machines. It is as follows: #!/bin/bash # Re...  View more

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Purchasing Methodology

Hi All, This is much more logistics than tech, but I'm curious how organizations handle purchasing and budget for computers/tablets/phones. Does equipment come out of IT's budget?Does equipment come out of the individual business unit/department/facu...  View more

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FileVault enabling issues

So during our build process we like to activate file vault at the end of the build process. I have a package that makes sure the recovery partition is there...creates the users that are needed for FileVault. Then I run the following command to enable...  View more

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NetBoot Appliance on SuSE Linux?

Hello, We use SuSE Linux for all of our Linux servers, so I was wondering if there is a way to break apart the install to see what gets installed. I am relatively certain that since this will run on Red Hat, installing on SuSE should be fairly straig...  View more

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Turn Sleep Off

I was looking for a way to turn some of the power save features off through Casper and I was looking at the Energy saver section of Configuration Profiles. I see "put the computer to sleep after" and "put the display to sleep after", but the range is...  View more

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Retrieving MobileDevices based on Site

Is it possible to retrieve a list of devices based on a Site?When retrieving a list of all devices, no site or anything related to a device's building/site is being exposed through the api. See the XMl below: 2 6 iPad iPad dd1dff5d598e3fce####16288...  View more

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Wish I could make it!

I've been hoping someone with the organizational skills to start up a user group around Columbus would do so. I won't be able to make it on the 27th, but hopefully soon!  View more

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ebook distribution

How can I make an ebook available in self service without requiring our students to provide an Apple ID? The default method just provides a url for the app store item so then the student has to provide an Apple ID to download it. Is there a method th...  View more

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Enrollment Script not running/corrupted

So in reimaging a lab yesterday (2012 MacBook Pro 13") I found that the enrollment script was either never created, or that it was complete jargon and not written to the drive correctly. My first guess is that I should have deleted them from the JSS ...  View more

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Generate hardware model inventory report

Hi, We'd like to generate a report of all our current hardware configurations currently managed by Casper. (not a list of all computers but only the different models) So the list would be something like a list of models with there various different c...  View more

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Printing Questions

Hi, What is the best way to add printers into Casper? I have my policies and smart groups scoped out correctly.. Can the same PPD file be used on multiple printers? If so, which PPD file is to be used? What is the PPD folder on the Casper server used...  View more

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Safari SSL

I am trying to run a secure browser for state testing on three labs in the school. When I open the browser I get an unknown error message: An SSL error has occurred and a secure connection to the server cannot be made."The NWEA support team had me 1....  View more

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DEP Macs w/ nuke/pave distribution

We're looking to get DEP rolling for the sake that sometimes machines seem to wander off, but we also use the wipe and reload method for deploying machines. so, any issues with using DEP and the wipe and reload method? anything we should watch out fo...  View more

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