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Forum Posts

Can't Remove MDM Profile From iPad

I have an iPad that we are removing from the fleet and I did not do the remote wipe first before I removed it from Jamf and School Manager. When I connect it to the internet it shows up in Jamf as "mobile device" but none of the commands are availabl...  View more

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API Variable List

Trying to build a API (I hope this is correct) to get the following information from Jamf / Computer. Where can I find the API Variable list.Mac Address Computer Name Model Serial Number Last Check-in Last Enrollment Operating System Department Posit...  View more

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Problems with Jamf Pro Accounts

Hi,we have a network of many supporting admins, that all just have to access a few sites in one jamf Pro instance each. The Groups that give access to the sites are all LDAP groups from our AD, synced to jamf Pro, the users themselves were never sync...  View more

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The future of Jamf Admin and Composer?

I'm getting worried about the future of the Jamf Admin and Composer apps. Composer is the only one that has been updated for Apple Silicon, but it is basically the exact same app it's always been since version 9. Composer's interface could use some u...  View more

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RSA SecureID as SSO provider

Hi all,I have had zero luck integrating RSA SecureID as an SSO provider into JamfPRO (cloud). The support should be there - https://community.rsa.com/t5/securid-integrations/jamf-securid-access-implementation-guide/ta-p/640986#Integration_Configurati...  View more

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Enrolling device released from DEP

Hi all,i have a set of Gen7 devices that were released from DEP that now need to be used for a project.I can successfully re-enroll using an enrollment profile with Apple Configurator.Once this is done, the record in jamf shows institutional device, ...  View more

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macOS Updates Taking A Long Time

Hey Everyone,I've noticed with macOS Big Sur and Monterey that my Macs are taking an unusually long time to prepare an OS update before restarting and installing. I'm talking about a minimum of 45 minutes up to almost 2 hours sometimes. Yesterday on ...  View more

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Way to see who manually enrolled device?

Does anyone know if there's a way with Jamf to capture, or view, who enrolled a device via the user initiated web portal (https:jamfserver.com/enroll)? My Jamf instance has SSO enabled, so manually enrolling a device requires a company login, so I'd ...  View more

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Apple Classroom Class Number Limits?

We are starting to use Apple Classroom for one of our grades to test.We are manually rostering classes is Jamf Pro (10.39.1). Every time I try to create a 16th class, it overwrites the 15th class. We need to roster 20 classes. Does anyone know if the...  View more

  • 1138 Views
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M1 OS Update paths

What's everyones preferred process for updating the OS on M1 macs? I'd like to implement a process where I can instruct macs to download and install say Monterey 12.5.1 to M1 macs during overnight hours. I've seen some posts where updates were deploy...  View more

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  • 11 replies
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Blocking apps outside App folder problems

So im' trying to push this configuration profile: PayloadContent familyControlsEnabled pathBlackList /Users/ pathWhiteList /Applications /System Library /Library /bin /usr/bin/ ~/Library/Application Support/Microsoft/EdgeUpdater/ ~/Library/...  View more

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Jamf Summary to a spreadsheet

Does anyone have any tricks or scripts to take a Jamf Summary and put it into a spreadsheet? The inconsistent formatting (inconsistent spaces or periods) makes it hard to just import it. There are a number of long standing feature requests to clean u...  View more

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Local accounts created using policy is not working

Hi Everyone,Local accounts created using the local account policy does not seem to work on Catalina. the policy runs and creates the account fine however it does not show on login screen and just shakes if you try login using other.has anyone else co...  View more

  • 745 Views
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Platform SSO (macOS Ventura)

Ventura beta testers,Has anyone had a chance to test Platform SSO? I can't seem to find any information on configuring it. Supposedly, it's Jamf Connect built into macOS which will save my org a lot of dead presidents + Benjamin Franklin. Apple Ident...  View more

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  • 7 replies
  • 1 kudos

Automate Jamf Scripts Using Github Actions

Hello, I am extremely new to Jamf and barely know how to use the console but was given the task to automate some things. I watched this really cool video: https://www.jamf.com/resources/videos/github-as-the-source-of-truth-for-configuration-in-jamf-p...  View more

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'Filter' Failed When Printing

We are having a hard time printing PDF's this school year using Monterey on both Intel and Apple Silicon machines. Most are stopping in the print queue with a "Stopped - 'Filter' failed" error.The only way we've found to get them to print most of the...  View more

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Computers running Mojave no longer checking in

Hi there,We have some users who needed to run Mojave until recently. We went to upgrade them (all users are remote) and I noticed that every system running Mojave stopped checking in with Jamf on 8/13/22.We disable Admin access for end users and use ...  View more

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Mounting Network share that requires login/password

I need to run a Powserhell script on the Mac fleet. The outcome is a json file created on a share.The script requirements to ran: mount the share, sign in with user credentials in order to create the file .I need to run shell script prior running the...  View more

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  • 2 replies
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Jamf binary self-heal via Terminal

A function for your ~/.zshrc to self-heal the jamf binary via the Jamf Pro API Background We’ve had one too many Macs with sideways configurations lately, which we’ve attempted to resolve by various re-enrollment strategies. After reviewing Emily’s J...  View more

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Outlook font setting with a script

Hi guys!So we have this situation, the screen is just for reference purpose, from Word but we need this for Outlook.We want to configure default reply font options for both Latin and Asian language.Is that possible with a script?The OutlookFontPoke s...  View more

  • 779 Views
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Activation Lock not clearing with Wipe command on iPads

When wiping iPads and selecting the option to clear the Activation Lock on ADE iPads, the device wipes as normal, but then users are prompted to enter the organization's Apple ID to unlock the device. The recorded bypass code in Jamf Pro still works,...  View more

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  • 12 replies
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Disable find my mac

Hey all :).I'm new to the Jamf world and I can use your help please,I have some Mac's that Find My Mac enabled on the system and I would like to remove and disable it. I add a configure profile to greyed out the option that once users sign in to appl...  View more

  • 2762 Views
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