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Forum Posts

Upgrade app after Ventura

Hi, I am needing to upgrade an app as soon as a machine is updated to Ventura. My current thought is to have a policy scoped to a smart group for OS version equal or greater to 13 and then have it deploy at login. Do you think this is the best way or...  View more

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New to Jamf - DEPNotify

Hi all,I have recently been brought on to my organization and am working with Jamf Pro for the first time. I've tried coming through the posts to look for topics that would help clarify things for me on issues that we're having, but I just cannot see...  View more

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Prestage account informations not filling up

Hello Jamf NationWe are using Okta as SSO and LDAP directory. It's working fine for authentication on the prestage pane, but I'm unable to pre-fill a user account during setup assistant. The fields are always empty (and not locked), no matter what ki...  View more

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Rename computer via self service with dialog box

I want a simple script to add to self service which will give me a dialog box with some selection/drop-down and some text boxes which will all tie together at the end to create the name and then recon to push to jamf.Drop-down will have 4 choices eac...  View more

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User-initiated enrolment is asking users to login

Hello,I have DEP in place and working fine.I have some Macbooks that require User-initiated enrolment.As far as I am aware, I can invite the users by enrolment invitations or sending them the link https://companyName.jamfcloud.com/enroll/I have LDAP ...  View more

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Splunk Integration

Hi team,I was configuring the splunk on jamf integration but I get the following.2022-09-27 10:55:36,376 INFO pid=2078630 tid=MainThread file=setup_util.py:log_info:117 | Log level is not set, use default INFO2022-09-27 10:55:36,376 INFO pid=2078630 ...  View more

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JNUC chat thread

Figured I'd start a chat thread for commenting/chatting during JNUC 2022. So the keynote is about to start. Are you hyped? :) Will we blown away? Or will it be mostly "meh"? :)  View more

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Site Level Permissions for JAMF Admin

I have a user group, that has only site level access. But I'd like to have it setup to where the group has the ability to use jamf admin for only their site.If I'm understanding correctly how JAMF has this setup, what I'd like to be done is not possi...  View more

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Double Inventory Update after policy execution?

Hi everyone!We're looking for a workflow on how to do a double Inventory Update after the policy has run. Specifically, we're installing Jamf Connect via a policy, and while there is already an inventory update set to run as a maintenance task after ...  View more

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MacBook not connecting to Server

Hi,I have a MacBook that seems to have lost any connection to the Jamf Pro Server (on premise). All SelfService Options Display a "failed" message if the user uses them. The last time it made an inventory update or a check in was almost two months ag...  View more

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Odd behavior with Notifications indicator

The Notifications indicator in the Jamf Nation banner is acting odd for me. Opening some sections of Jamf Nation (e.g. My Profile, Tech Thoughts) will cause the Notifications count label to show 25 unread notifications, but if I open the Notification...  View more

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Jamf Pro and Parent Not Working

Hello, I have an Ipad working with Jamf Pro. I pushed to the device the Jamf Self Service App and on the Parent App scanned the QR code. While it looks like they are linked, the Parent app is not causing any changes to the Ipad. Under "Device" I see ...  View more

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Jamf Support

I've had a ticket open with them for a week now, and getting any sort of response from them is like pulling teeth.When they do respond, they just ask more questions and don't actually seem to do anything with the information.Is their support really t...  View more

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JAMF Pro On-Prem hardware

Hey JAMF nation!I'm a fairly new JAMF admin that inherited an on-prem instance that is about to be retired. I've also been tasked with researching what to replace our current setup with. I know a lot of you guys are working in the cloud so it's been ...  View more

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Cisco Anyconnect URL

Does anybody know how to get the URL to auto-populate when installing Anyconnect? I know it only takes a minute, but looking to get it added.  View more

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Unable to update to latest macOS

Hello,We're scheduling to update all our machines that can update to the latest macOS Monterey.Running across many issues, mac's prompt 'mac up to date' or 'no updates available', tried manually on the app store, but just keeps spinning.would love an...  View more

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RSQL Filtering

I am working on building a script to update some information on mobile devices with the Jamf Pro Api and I'm having difficultly understanding to how implement the filtering using RSQL. I found this article about how to format the filters, but I'm not...  View more

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macOS Big Sur and Monterey Updates Failing

Resorting to posting my issue here because Apple has been no help when I try to explain what is going on. I can't find anything useful as nothing I come across seems to be the problem we are running into. This is in regards to updating our user machi...  View more

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Config Profile to LDAP group

Looking to deploy a config profile to a specific LDAP user group. I'm setting scope to All computers with a limitation to the LDAP Group. Only a couple machines show up as in scope even though I know it should show like 45. Any ideas on that?  View more

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MacBook Pro 14" not properly enrolled

We have a new MacBook Pro with M1 Max and it's not enrolling properly. It's showing up in JAMF and it says it has enrolled properly and installed all policies and apps, but I can't check it as no user Account is created automatically.Normaly we get a...  View more

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