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Forum Posts

Renewing Jamf Pro CA certificate chain

Hello, Has anyone who upgraded to 10.23.0 gone through the process of renewing the Jamf Pro CA certificate? Ours expires in 2026 but the certificates issued by the CA have a 5 year validity period and are expiring next year. Based on the Jamf KB arti...  View more

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Helpful tip on dealing with HP printer drivers

I didn't know about this until yesterday. If folks have ever felt daunted when they go to HP's driver web site to look up a given printer model, choose their macOS version only to find the only option is HP Easy Start, don't lose hope. Some folks (li...  View more

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Send mobile accounts straight to desktop?

Hey All, Figured someone else surely has tried this, or maybe even accomplished it. What we do over here is have lab's use mobile accounts, and then deleted these accounts as soon as possible. We don't need student data lingering nor do we want it to...  View more

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Email Campaign Examples for BYOD?

I am trying to get all our clinical staff enrolled in MDM and not getting a lot of support organizationally. So I've been asked to create emails trying to entice our doctors to enroll in MDM. Probably a number of emails one per week. This will be an ...  View more

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Reporting Mac location in JSS

Hello,I was working on a project to implement the location tracking on all our managed devices. I tried many solutions but at the end I fund something similar to the Google API called Here. (Previously owned by Nokia). I don't know if this solution i...  View more

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How are student names loaded on devices?

My school enrolls ipads as non-shared 1 student per device. For the first time this year we have integrated the FACTs SIS with ASM, and then ASM with JAMF. That all is working, in that we can import a class just fine, and all the data comes across OK...  View more

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Block macOS Public Beta Access Utility

Some of our users have admin access on their systems. What's the best way to block macOSPublicBetaAccessUtility.pkg? I can't block it under restrictions as a process. That would be the installer process ... Any input on ensuring beta profiles are not...  View more

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MacOS End-user Training

We have some non-IT staff who need some general interactive MacOS training. They can't really use the free self study introduction courses as these courses show them a lot of items we have locked down.So I'm looking for some sort of interactive onlin...  View more

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iPad kiosk options for displaying PDF?

I've been tasked with setting up a few iPads that are locked down to only show a single PDF. So far I've been able to preload the PDF onto a test iPad through Jamf and have it appear in the library of the Books app. I can then set the Books app to si...  View more

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Error with git2jss

I'm attempting to use the git2jss python package from PIP to sync a git repository with my scripts on the JSS server. I get the following: pip install git2jss git2jss --jss-info Traceback (most recent call last): File "/usr/local/bin/git2jss", line 7...  View more

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Firefox 79.0 Patch Definition issue

It looks like Mozilla changed the System Requirements for Firefox between version 78.x and 79.0. Firefox 79.0 requires macOS 10.12 or newer. Firefox 78.0 required macOS 10.9 or newer. The 79.0 patch definition from Jamf does not reflect this change. ...  View more

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List Computer Groups in Alphabetical Order When Scoping

My Static Computer Groups are obviously in alphabetical order. But when scoping a policy, under Computer Groups they are not listed in alphabetical order but instead appear to be in the order they were created. I'd show you a screenshot but there a l...  View more

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Local Admin and Password

Hey guys Hope you are all staying safe. We are in the process of splitting away from an old company and i get the build jamfpro from the ground up. What i am trying to accomplish is, on enrolment a local admin account is created with a randomly gener...  View more

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Issues with Guest account in Catalina

Just wondering if anyone else is seeing the same issues we are. Ever since updating to Catalina, our guest account keeps getting disabled on our iMacs. We have to go in manually and untick and retick the guest account before you can log in as guest. ...  View more

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Mobile App Read Device Serial Number

Is it possible to build a mobile app to get the device serial number from JAMF? I have built a mobile app that is doing some basic stuff with JAMF API, and I would like to have the serial number hard coded so users do not mess it up. I am just not su...  View more

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Missing sort by tabs in view

So this morning after the update when i go into Jamf and try to view any of my profile view logs it starts to load with all my tabs but then.... doesn't. anyone else seeing this behavior?  View more

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Self Service iPad app doesn't install.

Hello all, I've got a simple app that I purchased (free) through Volume Purchase Program - Smart Screen Share. Basically an app needed to share screen from iPad to Smart Board. When a teacher presses on the app in Self Service to install it, it spins...  View more

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Pending patch installations count

Hey all! I am trying to find a way to "delicately nudge" our users to open Self Service and execute available updates and the standard notifications aren't doing the trick because they aren't arriving to the users. So I though I could come up with a ...  View more

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Unable to use osascript in JAMF script.

We use several mac minis as caching servers in some of my company's locations around the world. To be able to access them remotely, we need our screensharing utility (Bomgar) to be approved in Security & Privacy > Screen Recording. It is important th...  View more

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