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Jamf Pro 11.5.0 Beta is Now Available

Hello Jamf Nation!We have several exciting new features including new Login functionality, Managed Software Updates enhancements, Packages page redesign, and more! You can find more information in the release notes when you enroll.Starting with the J...  View more

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Jamf Remote - What user does it use?

I'm trying to use Jamf Remote to do things like run software updates, screen sharing, etc and it keeps hanging on authentication. I'm assuming I need to allow a certain user (or group) in SSH. What user does Jamf use? Or, am I completely off base and...  View more

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Application usage

hi - i'd like to know which users use a certain application between certain dates. for example, which user(s) use cisco anyconnect app between jan 1 to jan 17 2018. how do i set this up? thx  View more

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DMZ Jamf PRO server - revert access to GUI

Hello Everyone, i was wondering if there is a way to restore gui access to a server that i limited to computers and mobile devices only ? ( not full access ). i forgot to turn on clustering on that server and i need gui access. tried accessing it loc...  View more

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LPADMIN setting options for Xerox C8070

Hi all, I have a virtual follow me printer. When I install at the client using lpadmin, it does not inherit the finisher, punch options, etc. So I am trying to set them with lpadmin, but it is not working. Here is what I am using: lpadmin -p FOLLOW_M...  View more

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Jamf Pro 10.2 Beta 2 Now Available!

Beta 2 for Jamf Pro 10.2 continues to fix bugs and improve performance. This release will expand on the patch management framework by adding support for external patch sources. Software titles hosted on an external source can now be used for patch re...  View more

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Check In Preferences Question

This is for my Zero Touch deployment. After Enrollment, I apply a few "Enrollment Completed" policies, and then reboot.Immediately after reboot I have a Bunch of Startup Policies, but they wont run at boot until the first policy refresh. Is there som...  View more

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Patch Revision data out of date?

Hi All, I've noticed on our 9.100 install that patch reporting data is out of date. Casper thinks is current for Chrome is 63.0.3239.84, but 63.0.3239.132 is actually current. I’m also noticing Flash doesn’t know about latest version. 28.0.0.137 came...  View more

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Caches deleted using Recon Quick add

Hi, I am in the process of on-boarding a college into our JAMF Pro instance. I gave the department Admins a Quick-add package to enroll existing Macs. Turns out, they are caching a custom image for their log in screens at /Libraries/Caches. That is g...  View more

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NetSUS 4.2.1 configuration problems

Hi, I'm having some issue to setup a local netsus server and get my clients to update from there, and update only what I have "approved"... We have a very simple setup of Netsus OVA version, which was used to host a netinstall image so far.I wanted t...  View more

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Forgot Apple ID associated with APN

Hi Guys,Need an urgent help here.we forgot the apple ID which is associated with APN certificate renewal.Contacted jamf and Apple support, unfortunately no help. is there any way we can find this Apple ID?  View more

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Checking for profiles hangs when shutting down

Can anyone tell me why some users laptops hang at checking for profiles when powering down. I found a few resolutions on here but need to know where to look on the client machine to see which profile or profiles are hanging? Any help would be greatly...  View more

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Roll back Safari from 11.0.2 to Safari 9.1.1

A policy was created to do an Apple update, the update ran by a colleague but due to the nature of the environment a certain version of Safari works to access a specific FTP site. To use the latest version of Safari requires upgrading the subscriptio...  View more

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Network accounts are not available, but they are.....

Anyone who have their macs on a Windows domain logging in through AD get this message on the log in screen? We get it quite often but it you enter your username and password it does actually check AD and log you in, unsure why it says it won't which ...  View more

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QuickAdd.pkg fails on one specific computer

Hi all, I have a strange problem. We have a Mac that was DEPed, but due to time constraints they set up the Mac anyway using Migration Assistant, naturally I want to enroll this Mac now (though I can't put it through our standard DEP procedure as tha...  View more

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Microsoft AutoUpdate 3.14.17121501

Hello,I am looking for the link to download the pkg Microsoft AutoUpdate for Mac version 3.14.17121501, the patch management tells me that it is out on 16/12/2017.I did not find anything at microsoft.  View more

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High Sierra remove lock screen

Has anyone come across a way to remove the lock screen option from a mac? In our busy student open access and teaching rooms we don't want them to be able to lock a mac and walk away from it for obvious reason. We have a way of checking idle time and...  View more

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Looking for a Deep-Freeze-esque for School Labs?

How are you guys implementing Lab style deployments in your environment where you need to keep computers in a "frozen" state or in a state that can be reverted after a restart? We're currently looking for a better way since we're starting to see the ...  View more

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Spectra and Firefox/Chrome

Firefox (mainline and ESR)Mozilla Foundation Security Advisory 2018-01 | Speculative execution side-channel attack ("Spectre")- Fixed in Firefox 57.0.4 (mainline), or Firefox ESR 52.x. Google ChromeActions required to mitigate Speculative Side-Channe...  View more

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Installing PKG using a bash script with Jamf

Hello all, I have a few pkg files I'd like to install using bash since I can suppress the various popups they produce during installation which are really just confusing to the user. I'm simply running: sudo installer -pkg "package.pkg" -target / and...  View more

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