Jamf Pro
Powerful workflows for IT pros
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Self Service Mobile App iOS 9.82

It looks like this weekend there was an update to the Self Service Mobile app (to version 9.82). We are finding anyone running this version is unable to connect via the app. It returns back "Unable to connect to server." Has anyone else seen this iss...  View more

  • 6900 Views
  • 27 replies
  • 0 kudos

JSS API - mobiledevicecommands - BlankPush

Is anyone else having difficulty pushing commands to mobile devices via the API. I follow the link:"https://[myCompany].jamfcloud.com/JSSResource/mobiledevicecommands/command/BlankPush/id/300" to issue a "BlankPush" and then it comes up with this... ...  View more

  • 724 Views
  • 0 replies
  • 0 kudos

iPad 1:1 End-of-Year Processes

In your 1:1 schools, what are you guys doing for end of year processes? I'm on the 3rd year of our deployment at our middle school and I followed the process of simply wiping/updating each device at the end of the year. At the start of the new school...  View more

  • 2991 Views
  • 9 replies
  • 0 kudos

International Employees - Where to buy DEP-capable hardware?

Hello hello! I'm curious where to buy laptops for international employees that can be enrolled in DEP and also be localized properly for the employee's country. In the past, we'd usually have one sourced at a nearby Apple store, but would prefer gett...  View more

  • 1237 Views
  • 3 replies
  • 0 kudos

Login Window Config Profile Alternatives?

Hello- We've had a lot of trouble with the Login window config prof on 9.82, and I'm wondering how I can accomplish my goals without it. I'm trying to enforce "Allow Guest User" and create a login window banner. The login banner I think I can do as a...  View more

  • 2133 Views
  • 7 replies
  • 0 kudos

Smart Group showing similar names in polices

Hi, Need a little help with some smart groups; I have Labs setup within Smart Groups - "Lab-C119-Mac" This brings back 20 machines - like it should When I want to build a policy around this smart group - it always seems to gather machines from other ...  View more

84e1cb2670524c42877aee26a8486cf9 7cb9f980c50d4a1db4e5c485651df5d7
  • 3722 Views
  • 17 replies
  • 0 kudos

Find default DP

Has anybody been able to find a way to pull a client machine's default distribution point using either the jamf binary or an API call?  View more

  • 2245 Views
  • 7 replies
  • 0 kudos

Assign VPP content to computers

Hi, I am trying to assign VPP content to computers. I've allocated the software to the computer and it appears in Self Service despite me having set Install Automatically/Prompt User. Anyone know why it would do this? Best wishes Michael  View more

  • 3788 Views
  • 17 replies
  • 0 kudos

Issues deploying Mac App Store apps via self service

We have started to get Mac APP Store apps not installing via from Self Service this is not happening with every app. They can be a fee app or VPP purchased apps, all of these worked previously but now just go through the motions and not open APP Stor...  View more

  • 416 Views
  • 0 replies
  • 0 kudos

AutoPkgr Issue

Trying to run this as everyone seems to rave about it, so i created a user in Caspers, full admin rights, stuck these details in the app, and i putt in our casper URL, and then the share point it auto found etc, but whenever I try to run a recipe i g...  View more

012399dfc4f54380b741de3f7a47d85e
  • 807 Views
  • 3 replies
  • 0 kudos

User password policies on non AD machines

on our devices (10.10.x) we have two local accounts, one "ITadmin" and one "enduser" (also admin level).We want to set a password policy that only applies to the enduser account as we need to keep the ITadmin accounts the same. I've tried creating a ...  View more

  • 30018 Views
  • 44 replies
  • 3 kudos

Get Office 2016 Ext Attribute

Now that Office 2016 for mac is out and being used in the workplace, is there an extension attribute out there to pull the version in the JSS. I know there is one out there for Office 2011 but nothing from what i can see for 2016. Maybe there is a wa...  View more

  • 3683 Views
  • 10 replies
  • 0 kudos

SmartGroup Criteria Logic

I'm creating a Smart Group (and corresponding Policy) to update MS Silverlight plug-in. Based on this logic: Plug-in title HAS "Silverlight.plugin" AND Plug-in Version IS NOT "5.1" (then my related Policy installs the 5.1 package at start-up) If hypo...  View more

  • 915 Views
  • 3 replies
  • 0 kudos

Intermitten Pauses in the JSS Web Console

I recently completed a project standing up a new JSS, and as part of that process we migrated to a new database. So, everything is pretty clean at this point. Additionally, I used the knowledge gained in the CJA class to make sure I am using the prop...  View more

  • 805 Views
  • 3 replies
  • 0 kudos

See all filename extensions

I have been working on this all day and cannot find a way to make this work. We want in our IT lab, to show ALL filename extensions for all users. Essentially, if we use the com.apple.finder.plist for the user template and enable it for one user, it ...  View more

  • 4994 Views
  • 8 replies
  • 0 kudos

iPad with locked passcode can't be DFU'd

We have an iPad that has a 4-digit passcode that an unknown student has generously decided to test us with - and after attempting a DFU and clicking Restore iPad > Restore and Update > agreeing to iOS 9.2.1 update > and agreeing to terms > it errs ou...  View more

  • 1931 Views
  • 4 replies
  • 0 kudos

MS Office Insider

I saw this today announcing Office Insider and it put a bad taste in my mouth. Does anyone know if this is something we can suppress for Volume license installs or even O365 installs that are managed by IT?  View more

  • 4110 Views
  • 20 replies
  • 0 kudos

Progress bar of cached package using CocoaDialog

I've been trying to figure it out but is there a way to show a progress bar with precentage (most likely using CocoaDialog) to show the download progress of a cached package? We are kicking off a cached package policy via self service and our users h...  View more

  • 9604 Views
  • 35 replies
  • 1 kudos

Can't download Google Chrome v48.0.2564.82?

It's now been two days since the stable channel release of Google Chrome for Mac v48.0.2564.82, but every time I try to download it, I keep getting a DMG file with Chrome v47.0.2526.111 in it. Both the following links have the same problem: https://w...  View more

  • 1183 Views
  • 4 replies
  • 0 kudos

9.2.1 device name not updating

Hello everyone, Yesterday I tested a push of the 9.2.1 update to 40 iPads with 9.1 installed to see if it would work overnight. It succeeded, but only for half of the devices (I made a smart group with 9.1 devices across 2 of our carts). The real iss...  View more

  • 4554 Views
  • 10 replies
  • 0 kudos

Time Machine best practice

Hey Everyone, A number of our critical engineers have asked if its possible to introduce network Time Machine backups; so that if anything happens to their MacBooks (breakage, theft, etc) they are able to borrow a loan machine and get running again q...  View more

  • 3787 Views
  • 4 replies
  • 0 kudos

Mobile Account / AD

Hello All, I am kind of new to the forums and have a question about Mobile Accounts and AD. When ever there is a Home Networked Folder location change Users lose the ability to login with their AD credentials. Is there a way to clear the Mobile accou...  View more

  • 421 Views
  • 0 replies
  • 0 kudos

Loosing WiFi PSK?

Hello,We have some instances where our student MacBooks loose the WiFi PSK that is pushed out through a profile. This seems to happen most often after we upgrade the MacBook to 10.11. We have checked the Profiles and the WiFi profile still shows up a...  View more

  • 549 Views
  • 1 replies
  • 0 kudos

Deleting Firefox Cookies

Due to a poorly designed web site I need to frequently delete cookies and empty cache in Firefox on 45 machines... I took a look at CCK2 but did not see the option to delete cookies or caches... Has anyone every found a way to automate deleting cooki...  View more

  • 815 Views
  • 1 replies
  • 0 kudos