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Forum Posts

iTunes Account Status pending commands

All of my machines have dozens of 'iTunes Account Status' pending commands. Some more than 100. I've cleared them out and they keep coming back. My JAMFSoftwareServer.log gets several of these a second: [WARN ] [oolThread-4] [HttpMethodBase] - Cookie...  View more

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Restart Options !!! how is it supposed to work?

I have a policy to upgrade from 10.7 OR 10.8 to 10.9 in Self Service. I left the settings in the Restart Options to it's default for the 'user logged in action' which is RESTART IF A PACKAGE OR UPDATE REQUIRES IT and for the 'delay' AMOUNT OF TIME TO...  View more

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Cannot Open AutoCasperNBI?

Hello again JAMF! Am I missing something here? I don't see an application to open, just folders. I'm new to AutoCasperNBI, is there something else I'm suppose to do? https://github.com/macmule/AutoCasperNBI  View more

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Deploy SSL certificates to iOS devices

We have an issue with our google safe search at our school and need to come up with a solution. We are looking into enforcing SSL filtering on our fortigate and would need to deploy SSL certs to all of our devices. None of our computers are managed, ...  View more

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Disable Energy Saver shutdown schedule?

I have a group of Macs that are all scheduled to shut down at night via a configuration profile.Recently I've been asked to ensure that these Macs stay on so that they can run processes overnight.I've added the Macs in question to the Exclusions on t...  View more

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Apple ID

Does VPP assignment shows the Apple ID in JSS that the user has used for enrolling into VPP program.  View more

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content filter - hit and miss?

hi guys, we just rolled out approx 1300 ipads across 655 centers all across Australia. at the moment they are all connecting via a hardware VPN back to our data center and hitting the proxy. we are seeing a massive increase in bandwidth as the users ...  View more

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Apple Software Update Server Best Practices

Just wondering what others are doing for managing this and what has worked or what hasn't? I am running 10.9.5 with Server 3.2.2 I am doing the Manual setting and choosing what updates to enable. There are so many updates that don't apply to my users...  View more

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Google Tour Builder

In order to use Google Tour Builder I had to install a Google Earth Plugin. Packaged, everything worked fine, but now when I try to run the web-based program I get an error message - "You don't have permission to use the application "Google Earth for...  View more

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Enabling Bluetooth via terminal?

Hello JAMF Nation, I accidentally disabled bluetooth on my iMac through the JSS' 'Managed Preference Profiles' (I forgot to exclude myself). The problem I face is that I can't get it working agin. I deleted the preference in JSS, restarted my compute...  View more

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Unapproved Caller on software update policy

Running 9.52 I have a policy to update macs via our SUS server. The policy is set as a "On recurring check-in" with a 1 week interval. If there is an update that requires a restart, the users get the dialog asking them to log out. When they do, many ...  View more

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Error instslling MDM Profile on One Mac

Hello,I have one Mac sitting on my desk that is getting an error installing the MDM profile. I have reimaged the Mac several times and the MDM profile never gets installed. When I run `jamf mdm` or `jamf manage` I get this message: Error installing t...  View more

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Device with thousands of failed commands

One of our devices has over 4,000 failed commands on it and I have to clear them without wiping the device. I've previously deleted a device from JAMF and reenrolled it by wiping the device, but that isn't an option here (it has student work on it). ...  View more

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Composer repacking

Hello, i have a pkg (not made by me), when i convert this to source in composer and then make the slight change like place a space into one of the two scripts that the pkg consists of and then saveThis makes the pkg (which is fine) but when i run the...  View more

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Private var folder keeps growing in size

Hello, thank you for taking the time to read my post. I have a bunch of MacBook Airs running Mavericks and over time the hard drives become so full they are unusable due to the /private/var/folders/ being 65GB+ in size. Currently in Casper we have a ...  View more

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Configuration Profiles

iPad is enrolled into JSS using Apple Configurator but Configuration Profiles are not taking effect.On iPads already being used, the Configuration Profiles won't take affect when we change them among different user groups. Any clues? whats wrong here...  View more

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Deploying .pfx Certificates?

Hi JAMF Nation! I'm currently attempting to add two certificates to the JSS as OS X Config profiles, both are in a .pfx format. The issues I'm running into is that the JSS keeps saying 'Could not read file'. How do you guys attempt to make a .pfx cer...  View more

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User assigned during enrollment

Hi -- We have a problem where our technicians enroll macs for users. They use their personal domain credentials to sign into the enrollment page, and use the "Assign To:" field to assign the end-user. In the JSS the technician shows as the user, inst...  View more

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#jamfnation is now open on the Freenode IRC Network!

Wait what now?We now have an unofficial IRC channel for everyone to discuss the JAMF Software Casper Suite among fellow Macadmins. Talk features, ask questions, contribute ideas, seek guidance, everything we do on JAMF Nation but in real-time chat. I...  View more

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strange one

a PE teacher wants to use Casper Focus and lock students with 1 to 1 iPads into the built in Clock app. I almost dismissed it as strange, but went to try it and it seems impossible. Found another post of JAMFNation: https://jamfnation.jamfsoftware.co...  View more

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Further manage " Guest User Account" ?

Hello, we are using the built in guest user account across our district for various uses. It works great during conferences, parents can sign in and access the internet without having to worry about accounts details. I now have a request to create li...  View more

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External Media Not Ejecting on 10.10.2

Kinda weird issue that I just started noticing but it seems the "eject" option is not showing up with external media on 10.10.2. If you right click, eject is not an option. If you drag to the trash, the eject icon shows up but does not eject the medi...  View more

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