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Forum Posts

Extension Attribute to report if Screen Time is enabled?

Hey all,We found that some of the parental controls from screen time on our MacBooks cause issues with test loading in TestNav and we have to disable them. Im now trying to create an extension attribute to show if the user has screen time enabled so ...  View more

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Self Service App unreachable

I have some iOS Devices which has installed the self service app but the server from the self service is unreachable. Jamf Pro Version 10.45.0-t1678116779. iPad Air: iOS 12.4.7iPhone SE Gen3: 16.4.1InstallType is Manually install over a group. The Cl...  View more

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Jamf Teamviewer Integration

I just configured Teamviewer Remote integration after watching this videohttps://www.jamf.com/resources/videos/jamf-pro-and-teamviewer-supporting-users-wherever-they-are/and the documentationhttps://docs.jamf.com/10.32.0/jamf-pro/administrator-guide/...  View more

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Jamf and restore of Time Machine backup

How are you guys handling this situation User a has a Macbook and creates Time Machine backup of all his data. This computer is enrolled in Jamf.User a gets a new MacBook and wants to transfer all of his data and settings to the new computer from his...  View more

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Does anyone implement Jamf pro Laps?

I recently updated my Jamf Pro instance to the latest version, but I am unable to locate the Jamf Pro Laps feature. Can anyone provide guidance on how to set it up? The "Jamf Pro API Changes and Enhancements" section has been updated since the initia...  View more

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MS Defender Full Disk Access not deploying

Trying to get Defender deployed to our macs. Everything seems to work except for PPPC for Full Disk Access, so I can't get Defender to show its licensed.Followed the guide at MS and get the following error with Step 6 https://learn.microsoft.com/en-u...  View more

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Error to Request URL: SSL Error has occurred

We are migrating our organization devices for users to sign into their macs with SSO.We use Jamf Cloud and therefore do not have access to the Apache Tomcat settings.We have a few users receiving this issue: Any help would be much appreciated.Thank y...  View more

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Jamf 200 Certificate

Hi All, I completed my Jamf 200 on July 2020, I didn't take a copy of it. Now I am unable to find it. Can anyone help me where to find it.  View more

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Printtool is trying to modify the printer settings

Hello Jamf Nation, Have a question about the printtool in macOS. Currently all our users are standard, non-admin accounts. As such, whenever printtool tries to modify printer settings, users are prompted for an administrator username/password and are...  View more

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Deploying and managing Adobe apps using scripts

Hey folks,I have a questions about deploying and managing versions of Adobe apps using just the clean Creative Cloud app.We're currently undergoing a merging of companies, where we also get merged into a shared JAMF instance, where we will have littl...  View more

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VPP apps not updating on iPad's

I've installed Zoom via VPP on several iPad's. Recently got a call that the customer stated they were required to update Zoom. When they went to the App Store to update they got this message: "Zoom cannot be updated because it was refunded or purchas...  View more

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Script to identify ADE devices?

We are an MSP that specializes in macOS and iOS, with macOS devices making up about 50% of total computers we support. Many are in Jamf Pro (separate cloud instances), and of those, the majority are ADE (vs. manually enrolled). All computers have an ...  View more

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Error installing Sentinel One Version 22

Here is the script I started using from Jamf Nation: Parameters: Error: I found the Waiting Room and I had to give myself permission to view the folder because I don’t have access The agent file is there. But it fails to install. Is there anything I ...  View more

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Restrict Force Restart on iPad Devices

Does anyone know if there is a way to prevent users from doing a Force Restart (or Hard Reset) on their iPad Devices using restrictions in Jamf Pro? We currently have some students in our district that are using the Force Restart as a method of bypas...  View more

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VPN just for certain apps/connection

Hello. Does anyone know a working (!) way to leverage with Jamf Pro that just certain apps/browser sessions use a VPN connection? We need to avoid for obvious performance reasons that our VoIP app also routes phone calls via VPN. Any help/hint is muc...  View more

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Allowing Air Drop & Handoff setting in JAMF Pro

Hello all, We allow our users to use AirDrop in our environment. I know Ventura has changed from System Preferences to System Settings. They also seem to change the Air Drop setting. It was previously a setting by its self and is now bundled together...  View more

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Screen saving setting not available on macOS 13+

Hello,I have one configuration profile with restrictions configured as followedIt works as expected with macOS Monterey 12However, it doesn't work on macOS Ventura 13+. The setting screen shows message "Screen Saver settings are not available"Any sug...  View more

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