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Jamf Pro 11.5.0 Beta is Now Available

Hello Jamf Nation!We have several exciting new features including new Login functionality, Managed Software Updates enhancements, Packages page redesign, and more! You can find more information in the release notes when you enroll.Starting with the J...  View more

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Empty Distribution Point

Did anybody ever had a problem with a distribution point that suddenly missed every data? Today our distribution point suddenly missed everything except the standard folders that are created automatically by the JSS. Inside the standard folders every...  View more

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User Templets not working

After I created my user templet and have all setting in the user/templets folder I want to us for every surer. I then logged in as a test user and the user/templet setting do not show up as well as the user folder was blank. What is the trick to get ...  View more

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Keep SelfService on the Dock?

Hello, I'm looking for the best way to keep the SelfService Dock item on the Dock; I currently have a policy (once per computer) that will put the icon on the Dock, but it's not the best solution- there could be multiple users, and a once per user po...  View more

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Deploying printer driver using CASPER Composer

Hi I need help in the best solution to capture a printer driver through its installation, and the best way to deploy it to our network? We are needing this to be used on our Mac's. What is the best method to do this? Thanks  View more

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jamfhelper returning "" instead of value.

This happened on a 10.7.5 client running binary v8.6.1. The jamfhelper dialog box came up (utility window) but the response came back as "" rather than a number. Has anyone else had a similar problem with jamfhelper displaying a window and not return...  View more

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FileVault & Fusion Drive

For those of you using Casper FileVault configs who also encounter Fusion Drives, are you running into problems? With 10.8.2, encryption would fail (the Institutional key would be set, but the drive would not start encrypting). With 10.8.3, the key i...  View more

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10.8.3 and McAfee ePO

Anyone else having issues with 10.8.3 and McAfee? Our 10.8.3 clients now only receive the McAfee cma agent binary but fail to install the Security Suite. We don't have gatekeeper active so I don't think it's a certificate issue.  View more

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Print Logging

Hello, We have many teachers and students printing we want to log their usage is this something I can manage with Casper? I want to know who is the top user and who prints the most to the 4200 and not the savins printers.  View more

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Best way to set multiple NTP servers in 10.7.x and 10.8.x?

Hello, I've come across a couple of ways to set a single (ex. time.apple.com) NTP server, however I need to set two servers- one for the internal network (a Domain Controller) and a secondary for when users are off of the network (time.apple.com). I'...  View more

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Disable SMB mounting from the client side

I was wondering if anyone knew of a good way to disable the ability to mount an SMB network volume from the client side. The situation:I have large groups of users running 10.7.5 who should be mounting to our servers (Windows 2008 R2 with Extreme-Z I...  View more

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Fusion Drive iMac Recovery HD

Hi, We have made and successful deployed Recovery HD on other machines, but when we try and do the same thing on a 27" iMac with a Fusion Drive we get the Apple logo and after a while the no entry sign. If I install the Recovery HD from a "standard" ...  View more

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User Temp

I am working on creating a user setting and adding them to User Templets. I am working with 10.8.2 when I add the finder.plist that has disable fast user switching and then test login in I find fast user switching to not disabled. How can I make sure...  View more

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Don't Force iOS Encrypted Backup

Hello, Is there a way to not force the local iOS backup to be encrypted? We only have two policies deployed: one for WiFi, and the other with a web clip. However, every time people try to do the local backup, iTunes states that the iPad requires the ...  View more

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FYI: Office 2011 SP3 scripted installer

Just as an FYI for anybody that followed: http://www.officeformachelp.com/office/administration/deployment/casper/ If you swap in the 14.3 installer for the main office package, your choices.xml file will change. RDP & Messenger are removed..  View more

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Junos Pulse 3.0 installation on Mac

Has anyone deployed the Junos Pulse Installer through JAMF? It's a simple installer package, but we can't get it to work without requiring the user to reboot? We have to do a load of a LaunchAgent in the users context. The funny thing is, the script ...  View more

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Self Service wonky permissions

This is a new installation for me, I am relatively new to the product. I built a bunch of self-service packages, and tested a few deployments with no issues, this has been working fine for about a week. Today it seems out of nowhere the apps installe...  View more

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Inventory & Smart Group Number Differences

Anybody else ever see that their inventory searches and their smart group numbers are different sometimes? Did a screen shot of the inventory, setup smart group exactly the same and got the wrong # of computers in the smart group, but the right numbe...  View more

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JSS Server Upgrade

Hey Guys, I want to get ready for the upcoming Beta release on Casper Suite and one of the requirements is to have the server on 10.7 or later. Our current environment is on 10.6 (both Test and Prod), I went ahead and upgraded test to 10.8 but I'm su...  View more

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Java 7 u17 - Disable Check for Updates Automatically

I have a specific need to disable the Check for Updates Automatically in the Java Control Panel across multiple computers. I can successfully build the plist/dmg and distribute it via Casper. However, when the Java control panel is opened, the contro...  View more

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Changing the default font in Office for Mac 2011

I need to change the default font to Arial in Office 2k11 for Word, Excel and PowerPoint on all the Macs in our environment (new & existing) and was hoping someone had some suggestions on how to do this. Has anyone else done this before? What would b...  View more

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10.8.3 BaseOS issues

I've created a quick 10.8.3 BaseOS image using Composer to capture it, uploaded it to our distribution point, tried to use Casper Imaging to lay it back down and it gets stuck on "set Name to" and the screen just says Creating jamfHelper... The image...  View more

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Policy not respecting Priority - Solution?

Hey, guys: I have a policy that I want to install Office 2011 14.2.3 and then apply the 14.3.2 update, but it always installs the 14.3.2 first (and fails, obviously) before installing the suite (which succeeds): Installing EN Microsoft Office 2011 14...  View more

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NetSUS Branch URL creation "Not Found"

Whenever I create a branch in the NetSUS appliance, I test it by copying the URL into a new window, and I always get a "The requested URL /content/catalogs/index_catalogs/others/index-mountainlion-lion-snowleopard-leopard.merged-1_test.sucatalog was ...  View more

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Tracking if a mac has its MDM profile's or not

Hey guys, We are using MDM profiles on our machines and 10.8.2. We have noticed in a few occasions that some of the profiles will disappear. For example the Device Profile "Baseline" will disappear and only Network Baseline and MDM enrollment will re...  View more

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Oracle Java 7 update 17 and webstart

So we've been having issues at our work because Xprotect seems to be disabling java forcing us to upgrade. While I've been working on getting Xprotect to stop this, seems like every update they re-activate the Xprotect. So the question is, once I pus...  View more

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