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Jamf Pro 11.5.0 Beta is Now Available

Hello Jamf Nation!We have several exciting new features including new Login functionality, Managed Software Updates enhancements, Packages page redesign, and more! You can find more information in the release notes when you enroll.Starting with the J...  View more

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User Management

Hello, I have enrolled an user in JAMF pro before enrolling the device in Apple Business Manager. I have removed the MDM profile and reset the Mac. so should I delete the user from JAMF pro before starting the device enrollment in Apple business mana...  View more

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Apple ID and Configuration Profiles

Hello! I have a fleet of Macs that are school-owned, and since they're managed and stored here in the school I have the AppleID System Pref blocked by creating a restriction in the configuration profiles. If a student clicks the "Apple ID" button in ...  View more

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Self Service and other apps not deploying

Has anyone ever ran into an issue where Self Service, profiles and other apps are not deploying after enrolling.Here is our issue: Our laptops are enrolled in our ABM and pointed to out Jamf instance. We get through the setup assistant and once we ge...  View more

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Questions on Jamf local accounts

Our security team wanted to know what these two local accounts that are added to every macbook when its enrolled into jamf. Does anyone know what each of them are used for and what access they have?Is it related to Jamf MDM or Jamf Connect?jamf-manag...  View more

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Auto connexion to self service with SSO

Hello, We use Azure AD and SSO with our Jamf cloud instance.When we log in to the Jamf self service with an Azure AD account, if we don't click "disconnect", each time we log in to the self service, it automatically logs in with the previously used A...  View more

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Composer not including activation key

Recently acquired some new software called Rave Mobile Safety. I have a .pkg that I've made through composer. It installs the software but it doesn't include the activation key. When a user launches the software it asks them for the activation key. A...  View more

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Removing an application using a command or script

We have an application installed on all of our Macs called Egnyte Connect which we want to remove. This application was deployed using a pkg via JAMF. Egnyte have given us a command to run their uninstaller.sudo /Applications/Egnyte\ Connect.app/Cont...  View more

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Streaming Jamf Pro logs into a SIEM

Hi.We need to have Jamf Pro send it's logs etc to our SIEM (SumoLogic)We are currently on Jamf Pro Standard, and it seems like this isn't available for it. It does seem that having Jamf Protect can send events to a SIEM though (https://learn.jamf.com...  View more

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Device was busy. Will try again

Doing testing in my office and pushing out several commands and profiles to a device. The device is connected to WIFI and has 5 bars signal strength. Everything works great until the screenlock kicks in, at which point, all progress comes to a comple...  View more

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Mixed results with Software Updates (Beta)

I am testing Software Updates (Beta) in my environment, and I am seeing mixed results. So, I started with a Monterey 12.6.6 and sent a request to update it to 12.6.7 which was successful. Then I send another request to update the same machine to 12.6...  View more

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Push Managed Chrome over Unmanaged Chrome on iPads

Hi all. I'm fairly new to JAMF and I'm looking for a away to automatically push a managed Chrome app over the unmanaged version on iPads.Here's where I'm at... All iPads currently have the unmanaged version of Chrome. I created a new Chrome in Mobile...  View more

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Jamf pro local admin account

Hi All, I have created a local admin account in prestage and also a local admin account policy but whenever I login to it on the device it never works!Any advice or a better process to achieve this?  View more

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Login screen display preferences

We have a Mac Studio running macOS Ventura. it's connected to a Studio Display via Thunderbolt, and to a Crestron system via HDMI, which feeds two large displays at the front of the classroom. The problem is that on power-on, the login screen default...  View more

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How to Delete Expired Certificates in System Keychain

We've encountered an issue related to expired Wi-Fi certificates interfering with Kerberos and SmartCard logins, despite not utilizing SmartCards in our setup. Oddly, Kerberos perceives our expired Wi-Fi certificates as identities for SmartCard login...  View more

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JAMF software syncing with ServiceNow

Our ServiceNow Asset Management team is having an issue with devices that have been "retired" on their end. The previous JAMF admin has those retired Macs set as unmanaged within JAMF. The issue is the unmanaged Macs are still populating software wit...  View more

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Jamf Pro Beta Server Maintenance

Hello all! Access to the personal Beta instances you are able to request when you join the Jamf Pro Beta Program will be unavailable for an extended period of time over the coming weeks for maintenance. We'll let you know when they're back online! Th...  View more

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iOS apps stuck loading

We have had an ongoing issue with the previous users apps loading after a wipe, however now we are seeing numerous devices stuck loading these apps.. We have left devices sitting over the weekend and the apps are still in the installing state. The pr...  View more

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Cisco Anyconnect with Umbrella with Jamf Cloud

I see a number of post on here with help about setting up AnyConnect with an On-Prem-Server. I am new to Jamf, and am using the cloud DP. I cannot for the life of me, figure out how to get Cisco AnyConnect with Umbrella to install via Jamf. I tried d...  View more

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DEP enrolment issue for specific user

In our environment, we have one device which we trying to do DEP enrolment but its failing with below error for specific user ID. if we try same device with different credentials the enrolment works flawlessly."Enrolling with management server failed...  View more

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macOS Sonoma Beta 7 removed Extension Attributes

Hi all,Since I upgraded my MacBook Air from Sonoma Beta 6 to Beta 7 (23A5337a), in his inventory all Extension attributes disappear.When I try to launch a Jamf Recon, now I've a message error (Unknown Error - An unknown error has occurred)Do you have...  View more

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Root Account Enabled Extension Attribute

Does anyone have a working Extension Attribute to read if the Root account is enabled? The one I was using does not appear to work anymore, and none of the commands I am seeing on the internet are working either. This is what I was using. #!/bin/bash...  View more

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