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Forum Posts

DEP Sync Failing

I've noticed lately that ASM is not syncing with JSS intermittently, it will come up with the error: Sync failed. Awaiting next sync. I've already placed public token in ASM and have uploaded the ASM token to JSS. No changes have been made to our fir...  View more

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Disabling CarPlay Mode Jamf

Hi , Clinical app devices are Going into CarPlay Mode when the user has been walking around with the device. Would you able to advise me how to disable CarPlay Mode in Jamf Configuration Profiles--Restrictions. Many thanks  View more

f572fdf6e2f14f53bfc9c5a20a57a8f6
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  • 8 replies
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How to Manually Wipe an iPad not on WiFi?

Good Afternoon, I have an iPad that's already been activated & is in my company's pre-stage enrollment, but the user forgot his passcode & is not currently on any WiFi. How can I manually wipe the iPad to get the user back into his assigned ipad?  View more

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Installing/Upgrading SecureDoc

While I have built packages thru Composer before, the method that SecureDoc (by WinMagic) installs it's product is somewhat different and I am unsure how to implement it thru JAMF. For SecureDoc Mac client updates, when the SecureDoc server is upgrad...  View more

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iOS Update Best Practices

Hello all, I’ve been managing mobile devices for several years now but only recently (~6 months) moved to Jamf for enterprise wide management. Our device pool currently sits at just over 3,000 iPads, spread over multiple buildings with 2-3x more devi...  View more

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Redirect Student Logins to same local profile

We current use auto-login profiles in our labs on campus. Our new CIO would like us to switch to a method where all users login as their AD account. Is there a way to create a local profile that has all the settings and applications setup as we want ...  View more

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Ciphers used by Apple services like ABM?

Does anyone happen to know which ciphers Apple uses for their HTTPS connections for integration services? I was having issues setting up DEP on our Windows Server test instance, and enabled all ciphers just to get it to connect to Business Manager (i...  View more

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ASM>Campus Sync not updating Student Schedule changes

Hi,This is not a jamf issueFor anyone syncing their Apple School Manager to Infinite Campus, anyone have any useful steps i might take? I have several students (that I know of) that have had schedule changes in Campus and the old classes are stuck wi...  View more

  • 442 Views
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iOS Self Service WebClip not connecting

Hi,We have one school with 1 to1 iPads where several iPads will not connect to Self Service WebClip. Weirdly the Self Service APP does connect and work as expected on the same ipads, and the WebClip, which is a single Configuration Profile district w...  View more

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iOS Lost Mode-No Lost Message

Hi All,Just a heads up:We have had a couple incidents of iPads in lost mode, and on the device there is no Lost Message (as we are used to seeing), and the home button appears to be non-responsive. Once we realized they were in lost mode by looking i...  View more

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Software Compliance Notifications

Is there a way for Jamf to monitor all computers in its inventory to scan the devices daily to identify if there is a non-compliant device in the environment? For example. I would like to validate that specific software is present on all our Mac devi...  View more

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  • 3 replies
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EA for Apple Mail Users

Hello - we're looking for a way to report if a user us using Apple Mail vs. Outlook because we are going to be turning on two factor for all of our users in O365. In cases where they are using Apple Mail, we will need to upgrade some of the user's os...  View more

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Configuration Profiles - Pending for a long time

Hi. I have problem with Configuration Profiles whose status has been pending for a long time for all computers.I create new test profile and there is the same problem.Previously, the profile worked without a problem. Any ideas what is the problem ?  View more

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  • 10 replies
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Bringing Already Deployed Macs into Jamf

Hi All, We are in the midst of our Jamf Pro deployment campus wide. We are running into machines not already in the system. Did you enforce the full extent of your new configuration on those existing users or did you just add them to a group for trac...  View more

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"Assign to user" not coming up on enrollment

Hey all, When doing user enrollments my techs and other admins stoped getting the "Assign to user" prompt. For the life of my I cant figure why. It cant be permissions because even the admin accounts don't prompt for it when enrolling. Any ideas?  View more

  • 2077 Views
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Using a Launch Agent to Trigger a Custom Event

Hi everyone. I'm trying to deploy a launch agent to several machines to have them run a particular policy that has to be run for each user who logs on in order for that user to use an application. I have a policy with a script that creates the launch...  View more

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PPPC Configuartion Profiles

Do these require a restart to take effect? I created a new profile, assigned it to my test Mac and when I tried to install Alertus I still got the pop-ups asking to allow. Out of curiosity I removed Alertus, rebooted, and re-ran the policy and it ran...  View more

  • 831 Views
  • 2 replies
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Rethinking the way I deploy macOS systems

Hi, for the first time in a few years now we are purchasing more MacBooks. With the new T2 chip, Fusion drives, Recovery drives, APFS. etc., imaging doesnt seem to be an option anymore. We use Pre-stage Enrollments for mobile devices but I never used...  View more

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  • 9 replies
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Menu Bar Icons and Configuration

Hello JAMF Nation, I am currently trying to configure Volume, VPN, & Battery to not only open but have certain defaults checked off as well. For VPN wanted to have:- Show Time Connected- Show Status While Connected For Battery:- Show Percentage What ...  View more

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Google Account

Is there a way to remove/reset all the cached students Google log in accounts back to clean slate, ( remove users, all history, and saved passwords)?  View more

  • 607 Views
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Update?

Is there an update to this process? I know the JSS Class portion is now pulled from ASM. I love this process and would love to implement it.  View more

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Transition to Jamf Cloud

I have some questions for anyone here that has moved to cloud posting after formerly being an on prem customer. With the transition to cloud, it’s assumed you lose direct access to MySQL. How has that affected your organization? I believe that we hav...  View more

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  • 5 replies
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Managing icloud accounts

So, noob question, Is there any way to manage properly the users' icloud accounts ?Since they need to get app from the store, we have to create them an account with their professional mail address.This is a big problem of management since users are t...  View more

  • 3484 Views
  • 6 replies
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