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Viewing and removing hidden content

Some of our users are reporting that they no longer have space on their iPads. When I look at the apps inventory, this does not add up to the amount of total space available on their iPad. The only thing that I can think of is that the previous admin...  View more

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Airwtach certificat expirè iphone dep

bonjour, mon problème est le suivant:iphone sous programme DEP et géré via Airwatch.iphone sauvegarder via itunes. mais le certificat a expirè donc nouveau certificat mais plus de connexion avec Airwatch. je voudrais supprimer le profil dans gestionn...  View more

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Anyone seen this error before??.. Borken Pipe?

>>2018-02-26 16:40:37,713 [ERROR] [Tomcat-98 ] [AJAXController ] - Processing AJAX responder: javax.xml.transform.TransformerException: org.xml.sax.SAXException: java.io.IOException: Broken pipeorg.apache.catalina.connector.ClientAbortException: java...  View more

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Best practices: Deploying CIS Remediation Scripts???

Fellas... Looking to the deploy the CIS remediation scripts created by Jamf Pro Services. I can get them to work when I run them manually / one-by-one, but never succeed when run via policy. Was wondering how others are doing it? https://github.com/j...  View more

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Self Service branded icon not sticking

The branded Self Service icon is not "sticking" on a lot of our clients. The icon works when the program is open, but as soon its closed it reverts back to Jamf standard Self Service icon. Both in dock and under /Applications. Is this a common issue?...  View more

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Hide option "Reset all settings"

Hello, I am trying to hide the "Reset all settings" option. Many clients have this problem with their students who know or are looking for ... Thank you in advance, Yan.  View more

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DEP Education Labs

HI All,Hoping someone might be able to point me in the right direction……there is a little bit of a story to our imaging and we need to move towards a DEP automated deployment, so here is what I do now, and what I had hoped for, and what I have tried ...  View more

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Updating Class Meeting Times using API

Hi,When PUTting classes with meeting times, there seems to be a problem recognising "Tuesdays" when it is the only day or the last day. e.g. the following: T Th 60 120 works, whereas the following: Th T 60 120 T 120 180 don't. The first will...  View more

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Exit Code

Hi Everyone I found a "product issue". If I run a script with Jamf Pro 10 with an exit code 1 the policy will have a failed status. #!/bin/sh exit 1 I f I run the same script with the Files and Processes > Execute Command option it will not recognise...  View more

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JSS INSTALLER WON'T INSTALL

I keep getting this error:ERROR: PLEASE VERIFY SERVER, PORT, USERNAME SQL Server installed and running Created in Terminal Database below: CREATE DATABASE jamfsoftware;'> GRANT ALL ON jamfsoftware.* TO 'jamfsoftware'@localhost IDENTIFIED BY '> 'jamfs...  View more

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Identification Payload for Configuration Profiles

This question has been asked a few times in the years past but we've never had a solid answer. What does this do? I know what its supposed to do in theory but it never does it. I have the profile applied and according to the Apple Documents you can u...  View more

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Adobe Scratch Disk

Two iMacs in an art studio are displaying a message about the startup drive being almost full. Concurrently there is an error appearing about a full scratch disk. I cannot find the hidden files. The iMacs are running 10.12.6. The AD student accounts ...  View more

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Packaging with Composer

Hello Folks, I know there are a number of people who don't use Composer. I still do and for the most part, it has been a very reliable tool for me. Today, I attempted to package a newer version of a program we use here at the college. I haven't packa...  View more

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Blocking or removing iPad Apps

We have students who are abusing social media apps during school hours. Is there a way to uninstall them from supervised iPads, and/or block them from being installed or running?  View more

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Mac Connecting to Windows Servers

Hey All, I'm setting up my JAMF PRO server prior to jumpstart and I wanted to have the mac's bound to the network prior to jumpstart. I was able to bind the machine but it will not connect to any of the windows servers. Is there anything else I need ...  View more

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Dashboard not Resizing

Hello Everyone, After updating to "10.2.0-t1518103206" my dashboard does not resize to the size of the window. Defeats the purpose of having a 21:9 monitor really... Should have shared more with the screen shot but didn't want to expose some info. I ...  View more

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SoftwareUpdate not pulling OS Installer

I'm looking to get a little more assertive in pushing OS updates, and was glad to see that the OS install could be scripted using "startosinstall". The problem I'm trying to figure out is why none of our clients are finding/downloading the "Install m...  View more

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Distribution Point - set custom timeout

Hello, we have setup 2 DP in our JAMF. Both of these are pointing to the same file server. The only difference is that DP-1 is only configured using SMB and is set as Master DP.DP-2 is configured using HTTPS and a fallback if DP-1 is not available. B...  View more

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Rename Mac Script

I want to build a script that will find the local user excluding the local admin and use it to rename the Mac,Example:John Doe has a MacBook Air with a serial number C02FM2JEGTF1 The account name is his full name John Doe and his username is in our d...  View more

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Disable automatic login using profile config

HiI've been using smart groups and policies to disable system preferences like this before, but we would like to move towards using MDM configs for things like this going forward. I'd like to be able to disable automatic login for users without alter...  View more

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AD Bound managed Macs get profile in / (root)

I have a site that has their own Admin team. They are new to JAMF and I am training them up. They have about 175 managed Macs in their Site. Recently (they are not sure exactly when), an Active Directory user will log into one of the Macs. The profil...  View more

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FileVault 2 Institutional Recovery Key usage

Hey, guys! I am testing our company's FileVault 2 workflow and I haven't been able to use the Institutional Recovery Key, simulating the scenario in which we don't have access to the enabled user's password nor his/her personal recovery key. We have ...  View more

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Pulse secure with config file

HI All, let me start off by saying I am a complete nube to the Jamf community. I am piloting with policies, configs and PKG deployments. I am now stuck at deploying our Pulse VPN config file using Jamf. I was able to successfully deploy and install t...  View more

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Ability to Enroll Devices into a NULL site or group

I'm often taking over new computers in my position, as I imagine many of you might. Sometimes it would be nice to enroll a new company or group of computers into the JSS but have then not immediately be managed in anyway. I suppose an inventory check...  View more

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Saving Office documents to Network drive

Has anyone else been experiencing problem with end users saving directly to network drives that use webdav? I have had three different end users report that saving to their network drive has been incredibility slow.As said before, we use webdav for o...  View more

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Push Certificate Replacments

My push certificate is about to expire and I no longer have access to the account used to generate the original certificate. If I don't manage any mobile devices, will it be okay to replace the certificate? Will my machines automatically install/use ...  View more

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Office 2016 Slow

Has anyone noticed Office being slower than usual? Specifically Word and Outlook? Slow to open and lags when typing etc...  View more

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