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Jamf Pro 11.1.0 Beta Now Available!

Hello Jamf Nation!Jamf Pro 11.1.0 Beta is now releasedWe're excited to announce that this beta includes Remote Assist and macOS Self Service Onboarding along with many other features and fixes. How to join the beta: Enroll in the Beta Program under P...  View more

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Jamf Pro Beta Server Maintenance

Hello all! Access to the personal Beta instances you are able to request when you join the Jamf Pro Beta Program will be unavailable for an extended period of time over the coming weeks for maintenance. We'll let you know when they're back online! Th...  View more

  • 781 Views
  • 4 replies
  • 3 kudos

EAPOL Logging

Hello, EAPOL Client Logging used to be able to be turned on in verbose mode and drop log files under /var/log, but it doesn't seem to be doing that any more in macOS Sierra. Essentially I'm trying to troubleshoot some 802.1X Wired Authentication issu...  View more

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iPad name reset

So currently we have all iPads under a group policy that locks the name, and prevents any changes.At the end of the year students have been resetting their ipads from the settings menu (against our instructions). We have found that if you erase all c...  View more

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MySQL Syntax

Hey Nation! I'm hoping you lovely people can help prevent me from reinventing the wheel/spending too much time on research and/or trial and error... I need to figure out the appropriate MySQL syntax to extract the following from my database... Polici...  View more

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macOS High Sierra 10.13 introduces a new feature that requires user approval before loading newly-installed third-party kernel extensions.

My apologies, this is likely covered by NDA...moving to BETA forum. Jamf: any way to mask subject to avoid wrath of Apple? :D:D:D https://www.jamf.com/jamf-nation/discussions/24744/macos-high-sierra-10-13-introduces-a-new-feature-that-requires-user-a...  View more

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  • 65 replies
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Logout/timeout issues with G Suite SSO

We recently set up our JSS instance to use G Suite for Single Sign-On, following these instructions: https://www.jamf.com/jamf-nation/articles/440/configuring-single-sign-on-with-g-suite-google-apps Everything is working well, except after a certain ...  View more

  • 2458 Views
  • 9 replies
  • 4 kudos

Outlook for Mac 2016 no longer syncronizing emails

Hi guys, We started running across this issue since update 15.35 was released. It seems to be happening to random machines right now. Ive tried the basic stuff: Recreate the email profileReset preferencesClicking the sync button in outlook (surprisin...  View more

  • 368 Views
  • 3 replies
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JSS API POST for iPad Inventory

I am looking into a way to get unassigned and unmanaged iPad's in our JSS before we hand them over to users for inventory tracking. What information do I need to make this happen? I tried using Serial, mac address, and id and was unable to add them i...  View more

  • 371 Views
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Apple SUS suddenly not working

I have not had any issues with our Apple SUS since I started using it. Randomly a couple weeks back, the command "softwareupdate -l" reports back: "Can't load data from the Apple Software Update server." I get this error on every single system, OS ve...  View more

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  • 18 replies
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Computers not enroll with DEP

Hi, We have just started with DEP in our enterprise. A user-initiated enrollment has been configured : We have set an prestage enrollment with a few options (directory, account settings…).When we run the setup assistance DEP on scoped computer, this ...  View more

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  • 7 replies
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Enterprise Connect with no Binding

Hi All, Looking for advice, Currently, all our Mac are bound to AD and they are using EC to manage the password change. I have tasked with getting all our Mac's off the domain and then just having EC.When testing - I unbind my machine from the domain...  View more

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Need help building a deployable OSSEC package

Our security team is wanting us to install OSSEC on Macs. As best I can tell, I can take the unix installer and install it, but it requires Xcode (or another compiler) to be installed. I don't believe it makes a distribution package either, just inst...  View more

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AutoPkgr error "missing trust info"

I'm having issues getting AutoPkgr to work. (It used to). Error I'm getting is: WARNING: com.github.jss-recipes.jss.MicrosoftExcel is missing trust info and FAIL_RECIPES_WITHOUT_TRUST_INFO is not set. Proceeding... str returned non-string (type Error...  View more

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  • 8 replies
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Script success analytics

Hey guys.Can Jamf create analytics for scripts the was successfully deployed?I want to create scripts to test if installation succeed or not (Check existence of the file)and to analyze my enterprise environment to see in which Macs it worked.If It do...  View more

  • 615 Views
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Blocking network bridge on MAC OSX

Hii will appreciate if someone will be able to help with that.Our security department required to block network bridge between WiFiEthernet or two Ethernet connection at the same time equally. i found script here at jamf ( airport.sh) that working gr...  View more

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  • 2 replies
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High Sierra restriction

has anyone setup software restriction for macOS High Sierra yet? I had macOS Sierra restriction setup with Restrict Exact Process Name = Install macOS Sierra.app and created a new restriction with Install macOS High Sierra.app  View more

  • 1966 Views
  • 16 replies
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Wallpaper text hard to read on iOS

I have a smart group setup to apply a specific wallpaper to a group of iPads and that all works great. The problem I see is that after some time, especially when a config profile gets re-pushed or changed, the text on the home page goes back to white...  View more

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Question regarding a script to re-bind a Mac to AD

I have it working except for one line. When I add groups to Allowed Admin groups in the script, I try to list 3 groups as admingroups="domain admins, enterprise admins, tier2-support" as the variable and use /usr/sbin/dsconfigad -groups $admingroups ...  View more

  • 357 Views
  • 3 replies
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iCloud backup reporting for IOS devices

Hi Guys, Recently moved companies and I supported strictly macOS devices. I have a need to support IOS here and am selling JAMF to the business as we speak. As I have no access to JAMF at the minute I cannot check, can someone let me know we can repo...  View more

  • 421 Views
  • 2 replies
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Unable to install CC 2017 apps via self service

Hello all, currently experiencing an issue trying to install CC apps via self service. Procedure: Package app with Adobe Creative Cloud Packager (AAM v10.0.0.49)License Type: Named (we do not have a license key, we assign licensed based on users, and...  View more

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  • 7 replies
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MacOS Sierra 12.5 - Airdrop unable to see iphones

I'm wondering if anyone else is seeing this issue. We have casper set up to thin image our macs, so it just lays our config over the top of the existing OS, and somewhere in there Airdrop seems to lose the ability to see iphones. Both the iphone and ...  View more

  • 530 Views
  • 3 replies
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Workflow for DEP enrollment with Macs

I apologize if this has been asked already, but I am new to JAMF and wanted to see what you guys were doing. I would like my macs to enroll via DEP, get prompted for the user to enter the computer name, then bind to AD. The problem is I cannot figure...  View more

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  • 9 replies
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Mac password resets to AD not working

Hi All, Has anyone seen the case when a user tries to reset their Active Directory password through system preferences and have it return the error that the password doesn't meet complexity requirements? The passwords entered meet the complexity requ...  View more

  • 611 Views
  • 6 replies
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Apple Classroom without Apple School Manager?

Hi there, We're going to have a set of 30 new iPads this fall, managed by our IT department (with JAMF). I'm going to be teaching with these, with all 450 students in the school, one class per hour. So they're going to be shared iPads, but: Our distr...  View more

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  • 5 replies
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Supporting Mac Hardware in a large enterprise

I'm part of a very large company thats getting ready to support Macs (hardware and software) and I'm hoping the Jamf community can share some ideas on how they provide Mac hardware support (repairs specifically) for their organizations. I came across...  View more

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Migrate from AirWatch to Jamf Pro

Has anyone migrated an existing AirWatch database to JAMF Pro? I have not been able to find JAMF information that helps with the process. The existing AirWatch database has approximately 500 users, 300 Macs, and 300 iPads. Any resources or suggestion...  View more

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  • 4 replies
  • 0 kudos
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