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Forum Posts

Blank Screen after internet Recovery

I have a Macbook Pro 2012-2013. HDD crashed (Bad sectors). Replaced HDD. attempting to Load Sierra via USB, no go. Read to go back and install Yosemite. Press Options Command +R. To boot from USB. Load stopped at 50%. Let sit for a few days. Read tha...  View more

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Camera Bits Photo Mechanic 5 (suppressing updates)

We have a volume license for N users, and we have the deployment process ready to go. Including programmatically serializing/activating the software, as well as deactivating the software. The vendor is very helpful and can provide this info if you ne...  View more

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getting out of Single-App Mode (iOS)

Is there ANY way to get an iOS device out of "single app mode" from the device itself (or does it have to be disabled via JAMF before anybody can access the device)? Can't seem to find any documentation on this? For example, I have an ipad I want to ...  View more

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set iOS devices to never auto-lock?

Is there any way to set iOS devices (iPads, in particular) to never turn off their screen? The Passcode payload has a drop-down for "Maximum Auto-Lock" but "Never" is not an option (despite the fact that it IS on the iPad itself).  View more

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Self Service URL Plugin Cache

I've been working on a static HTML page with some info for our users that we will put in Self Service as a plugin URL. I made an update to this page and I can't get the updates to show up in Self Service on my test machine, which seems to have the ol...  View more

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Our Bad

We hear you and quickly realized the Freeware vs. Paid e-book does not reflect Jamf’s overall view of open-source tools and the open-source community. We believe in the power of "and," including open-source solutions and tools that help the tech comm...  View more

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Remote Netboot and Imaging Questions

I have been making steady progress in using JAMF to manage about 500 macs in labs and classrooms at Williams College. I hope to move to JAMF imaging this summer to re-prep these computers for the Fall semester so I've been testing various aspects of ...  View more

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Hostility from Jamf

So I saw this come across my timeline today, and I'm pretty disgusted. Jamf, your product has some serious shortcomings, including your inability to do something simple like allow paying customers to use the database of their choice, and you pull thi...  View more

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Blocking apps (for Auto Update Magic et al.)

The starter set of apps in the script for Auto Update Magicis quite small so I'm looking for a strategy for determiningapplications that should not be running during installation. Is there a way to dissect the installer to determine this? Dani Roloso...  View more

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Home Screen config profile not applying to Videos app

I've got a home screen config profile set up, and all apps are going into the appropriate folders except for Videos. I have applied a restriction to the Videos app and added my test device to the scope, and it goes away, then comes back when I remove...  View more

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What type of policies and preferences do you run?

Hey Everyone! I'm new to the Casper world and wanted to see what kinds of Policies and Managed Preferences the community uses. Are there daily or weekly maintenance polices (scripts) that you run on your systems? What kind of software do you make ava...  View more

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API Script Error

I tried to run this script, but I'm getting this error root@casper:/home/casperadmin/Scripts# python updateDeviceInventoryBySmartGroup.py Getting device list from the JSS... Exception decoding JSON: No JSON object could be decoded Any idea what's goi...  View more

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Mail store size - Extension attribute?

Trying to find a way to measure the mail store size via an extension attribute that could then be viewed in inventory. The mail store is for Apple Mail, not Outlook. The potential complication is that there are several different operating systems in ...  View more

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Garageband Sound Library

I have Garageband listed under Mac App Store Apps in my JSS. It has successfully installed on the end users accounts. However, each user now needs to go in and download the sounds library which takes quite a bit of time per user and hinders their use...  View more

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Secure Printing and #USERNAME in Url

Hello, long time lurker here. We are setting up a secure print service and part of the setup is to have your username before the print server/queue. I have uploaded the driver package, attached my PPD of my printer configuration and set up the printe...  View more

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Pushing iOS App to a single device

Is it possible to have in app in Self Service, but also push it manually to auto install on 1 device (managed)? So, I want the app in Self Service available to everyone. But we have some users that would like for it to auto appear on their iPad, but ...  View more

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MacBook Pros w/ Touchbar fail AD Binding

I'm experiencing something I've never seen before. When we image a MacBook Pro (late 2016) with TouchBar, they fail binding to AD 30-40% of the time. The OS X image contains all the latest Apple Software Updates. We image by booting to an external HD...  View more

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AppConfig Settings for Pulse Secure VPN?

I recently noticed that Pulse Secure is part of the AppConfig community (https://appconfig.org/members/) I'd like to auto-provision my iOS devices (and Macs?) with my company’s Pulse Secure VPN settings (i.e.; our SSL VPN URL, etc.). Has anyone confi...  View more

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CrashPlan Locked?

We ran into a user today who's CrashPlan was showing n/a in JSS, after he reported that he noticed his CrashPlan was not backing up. We manually uninstalled the application as an admin, and then tried to manually push the application back down throug...  View more

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password change confirmation

Setup:Our mac's are bound to AD and upon password change (via system preferences) we have a custom filter (code) that gets triggered (on AD side) and inserts password hashes in a db. The hashes are synced to OpenLDAP and RADIUS (within minutes & user...  View more

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Apple software update

Hello, i need your thoughts about an actual way of updating the macOS and Apple apps in a production environemnt. Let me discribe our past update workflow. I have used Apples SUS Service a few years. With that solution i could activate or deactivate ...  View more

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Disable users setting passcodes

Hi all, I posted this in the MACADMINS slack group, but though I should try here as well. Anyone know if it is possible to completely disable a user setting a passcode on a device?Last time I looked apple wasn't too keen on the idea, which in theory ...  View more

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List Contact groups?

Kind of an odd request, but does anyone know a script that would list the number of groups that a user would have in Contacts.app?  View more

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