Hello Jamf Nation!We have several exciting new features including new Login functionality, Managed Software Updates enhancements, Packages page redesign, and more! You can find more information in the release notes when you enroll.Starting with the J... View more
We are trying to send a native Push notifications to a group of iOS devices. We have a valid Push Proxy Cert and the notification shows up in the Self Service App but not via the native Notifications area of iOS. We did select the option to push to t... View more
Is there a way to push out bookmarks to iPads like we do with apps? View more
Hi! Does anyone happen to know the restriction in the configuration profile of the JSS where it allows the user to hold down an app until it "shakes", and then move it to another part of the home screen? I'm trying to look for it but I can't find it.... View more
We are a device based district so we tried not using AppleID's this year on our iPad Mini 4's. Has been going smoothly until recently. Now when I open up a new iPad that is already updated to 10 it keeps asking for an AppleID before installing Self S... View more
Good afternoon! Anyone have a script or can point me in the direction of a way to "uninstall" stock iOS 10 apps. I'd like to remove Home, News, Tips, Find Friends. View more
Hi all Now that iOS 10 allows you to delete stock apps (e.g. Calendar, Reminders, Notes, etc), it looks like the only way to have these available for reinstall on devices that have the App Store restricted is to make them available in Self Service. B... View more
Anyone seeing the JSS sending out the install command for the new iWork app 3.0 updates to iOS 9.x devices? I noticed that these devices are having those apps reinstalled today and we are getting a bunch of Failed commands in the order of: The app wi... View more
Hi all, We've decided that we do not want any of our iPads updating to iOS 10 this year, as we still have a large number of iPad2 and iPad Mini (original) devices that are not capable of updating. So, in an effort to ensure a consistent iOS environme... View more
oy. No Find my iPadThis is Apple's List, which does NOT list Find My iPad as being restricted, and yet....I just do not understand the reasoning behind this.... Edit: Newer list here https://support.apple.com/en-us/HT205918 Feedback filed..... View more
Hello all, From time to time, I get iPads back that have apps assigned to them through Mobile Devices. The iPads were assigned to a static user group so I can't go into each app and figure out which static user group they are in. I COULD go into each... View more
BonjourNous souhaiterions distribuer des documentations importantes (200 pages mini) au format PDF dans iBooks mais se pose la question de l'hébergement des fichiers. Nous avons fait un test totalement réussi en stockant ces fichiers sur notre espace... View more
Hi,I have in the past successfully used the Exchange-ActivSync Configuration Profile for iOS to set up gmail for student ipadsIs there any advantage to switching over to the Google Account Profile?I canot find any info on variables to use.Can anyone ... View more
Hi ALL,I will preface this by saying I the not seen this with my own eyes, but several new staff have said that they are not able to create an Apple ID using their newly created and issued school email address.We have only uploaded new Middle School ... View more
Hi All,Has anyone printed the Sign-In Info for Managed Apple IDs from Apple School Manager?When I look at the records, it shows the Students' Temporary Passwords, but when I choose to print one or 8 per page, it resets the passwords (again), and then... View more
Once upon a time life was easy. Students downloaded free apps themselves and paid apps were doled out with a code purchased from Apple. Buy the app, point the code at whoever is in a static mobile device group and done. It had its drawbacks. Students... View more
We've got a large number of iPads showing an "Unknown Payload" instead of "Home screen Layout" when deploying via an MDM profile. Anyone have any idea how to resolve this? View more
I think I'm missing something simple here but how do you use VPP device based distribution with shared iPads? I receive an error in JSS stating "the MDM request is invalid" Thanks View more
How do the schools handle/ stop the iOS10 upgrade on students'/ teachers' ipads if school is not ready for classroom app. Recently some schoo ipads were upgraded to iOS10 beta version and teachers were not able to focus these upgraded ipads. If Apple... View more
Hopefully an easy question, but I'm a bit stumped... We just finished setting up 1200 new iPad Air 2's using Configurator 2, DEP & VPP - our testing this spring with older iPad 2s worked perfectly, but we've run into a small problem with the new iPad... View more
How do I remove pre-loaded apps from an iPad? Our iPads come pre-loaded with Pages, Keynote etc which we will not be using. Is there a way to remove them using the JSS? View more
Good morning, Curious if anyone has dealt with device assigned self-service automatically set to install and ipads enrolling, staying connected and not pulling self-service until 30+ minutes later? The error we seem to be seeing is Pending - Applicat... View more
We have 2 VPP accounts at the moment, one of which is assigned to another MDM and I have the option to reclaim the token for that account. I would like to delete that account. What sort of effect would that have? Will it remove any of the apps from t... View more
We've had Casper Suite for several months now and have been using it successfully with our iMacs, Mac Minis and Macbooks. Recently we purchased a few iPads (to be owned and managed by the college) but managing these with the JSS has not worked nearly... View more
I purchased an app through VPP and assigned it to one specific iPad in the JSS. Everything works properly with the exception of the app downloading to the iPad properly. When it comes time to install, the app stays in a pending status but other apps ... View more
Hi everyone, Just wanted to give a warning to everyone that uses smart mobile device groups to distribute apps. We had a bad morning today in our scenario. Here's what happened: all apps for secondary school students are scoped to a smart group IOS_S... View more
I can see the book in self service but "Install" takes you to the ibookstore and then you get the message you are not allowed to purchase content... View more
Out of 600+ devices in deployment, less than 12 show the following symptoms: Self Service app will not install without entering an AppleID onto the device-Will still prompt after an iTunes restore-Will still prompt after Wipe Device command in Casper... View more
Currently setting up some classroom iPads and using Device based VPP so they don't require an apple ID. Also making sure the app installs automatically. I did this 7 months ago and it worked fine. Now I'm doing it again and some apps are prompting to... View more
Just started to use Casper instead of Meraki. Previously I have used my VPP account in Meraki, but now I have reclaimed all the licenses in Meraki and retired the users. Now I want to start using Casper instead. I have added the account, and in one p... View more
Good morning everyone, we are venturing into device based assignment. We have 544 free apps in the catalog scoped to all devices. We are experiencing self-service (the application) load times of 3 minutes (for the apps to show up) for 1 individual ip... View more