User forgets password of macOS computer account - any relieve?
Hi all,So I'm fairly new to Jamf Pro. Question:What would happen if a user forgets his or her password of the Mac?Are there any solutions to help those users back in to macOS? View more
Forum Posts
Question about re-enrolling Macs in Jamf
So this has been an issue for my workplace the past couple of years, but I was just recently made an admin in Jamf meaning I can talk to Jamf Support about it. What often happens is that after a Mac is set up and enrolled in Jamf (using the OEM versi... View more
iPhone 11 enrolling with Jamf profile issue - does not log into App Store or download Self Service
Hello,We have recently deployed Jamf Pro and have enrolled five or so devices with no issues. On an iPhone 11, whenever we install the profile and then log into the phone with an ABM managed ID, it seems that the ID does not log itself into the App S... View more
I'm a new system admin
Hello Jamf Nation!I'm a newly hired system admin for my organization. I have a lot of experience with Macs from with a desktop support background. I used to be a Genius. I know how things used to be.But I just started a new job as a Systems Admin, an... View more
How do I copy a file to the desktop?
I'm new to Jamf, so I'm hoping someone can help me figure out how to do something that should be pretty simple.I work at a college. We have computer labs with iMacs. Some professors require students to use some Windows-only software, so I created a v... View more
macBook pro 2020 gets 250GB ssd drive filled up after reinstalling OS and re-adding to JAMF
HelloI am not sure if I doing it wrong but I started having the following issuesI have to reinstall OS on a few macbooks Pro and after enrolling them for the second time to prestage enrollment during first time run setup they are getting their storag... View more
All MAC Addresses Ext. Attributes
I searched a few places, here included, and found some good info, but was getting stuck on getting a USB ethernet/hub/dock MAC address since it has so many "/" it was throwing the awk off. They usually show up as "USB 10/100/1000 LAN" and everything ... View more
recon hangs with /Applications/MAMP folder
Hello,I noticed that the inventory was not done on computers with MAMP installed.When I do a "jamf recon -verbose", the inventory hangs completely and I think that it is the /Applications/MAMP/ folder that is causing the problem and not the MAMP.app ... View more
Looking for best practices for Zero Touch Deployments
Hi everyone,We are moving towards the Zero Touch Deployment in our organisation. We're using Okta as IDP and would be using Jamf Connect as the authentication mechanism for enrolments and computer logins.We currently have quite a number of steps that... View more
Any easy way to delete groups of computers/devices from Jamf?
Does anyone know if there's any easy way to delete groups of computers/devices from Jamf?I got for example a smart group collecting all computers that haven't checked in for 180 or more days that I want to get deleted. In this case it's 300+ computer... View more
M1 devices in the managed lab environment
Hello all,Just trying to get an idea of how others are managing M1 MacOS devices in the lab environment.We're potentially looking at some new lab machines this summer. Currently our intel devices get an Open Firmware password applied via a JAMF polic... View more
Adding Favourites Finder Sidebar
Dear All,I need a bash script for adding "Favourites Finder Sidebar items" or a custom Payload to enable all Favourites sidebar items in macOS Monterey. Please advise. Thanks,Raj. View more
Enable Pop-Ups in Google Chrome
I’m trying to find the best method to allow pop-ups from sites in Google Chrome. I tried defaults write com.google.chrome DefaultPopupsSetting –integer 1 but nothing happens. My google fu is failing me beyond this. Any help appreciated. Also, if ther... View more
New Outlook for mac not syncing NoMad passw
I am having one weird issue in new Outlook (16.57 or later), where users change password (From Nomad or AD or System pref or anywhere else like from Okta) and then they are not getting/sending emails once they send it just hang on the outbox. Tried t... View more
I need help MDM, CA Cert, and Root profile all missing
Hello I currently enroll users using jamfcloud.com/enrol and about 3 weeks ago it would have a 2 step process first download CA cert then MDM profile. Currently Im only getting one download and its installing jamf but all the things mentioned about a... View more
UID Strangness and User Lockout
I have a user that claims they used Jamf Connect to change their password on the 23rd of Feb. Azure and Jamf Pro computer application logs seem to corroborate this. They cannot log into the machine with their old or new password ( i haven't seen this... View more
Creating Local Accounts with JAMF Policy using Payload Variables
Is it possible to use Payload Variables to create local accounts for say the assigned user of a device rather than having a policy for each individual user? For example something like this. View more
Wifi cert deployments in Jamf Pro
now a year into my Jamf pro experience (so still relatively newb) .. but one thing I have not been able to figure out is I have not been able to successfully use Jamf to pull down a cert for our wireless. Same configurations built from apple configur... View more
Can't download In-House app which is pointing to an internal web server
Hi,I did set up a mobile device application on Jamf where the IPA-file is hosted on an internal webserver in our network. I can see the app on the self service portal on my iPad and when I click the Install button, the indicator just rotates but it d... View more
Server doesn't exist error mounting DFS share.
HI Guys, We've been having trouble with our Macs connecting to our home areas, which are on an Active Directory DFS share. When we try and connect, we get the message the server may not exist or it is unavailable at this time. Windows machines connec... View more
macOS Monterey Smart Group
What is the proper way to make a macOS Monterey Smart Group? Typically I put in the macOS number as the criteria (10., 11., etc) but that doesn't seem to work... It's catching OS X Sierra 10.12.x machines in it. View more
Multiple Prestage Enrollment
Hi guys, I am in the process of setting up DEP with ABM for my company. I was reading multiple JAMF Nation posts and videos regarding how to set up DEP with ABM and going forward with doing PreStage enrollment for initial setup. My question is: is it... View more
Jamf Composer 10.36 - Application crashes
Hi All, I am trying to build a dmg package using Jamf Composer 10.36 on an Apple M1 Silicon device with a normal snapshot. The macOS version is Monterey 12.2.1. Snapshot B has the correct changes, however when I click "Build dmg package" the applicat... View more
ZScaler Deployment with Strict Enforcement
We're beginning to rollout ZScaler in our environment with Strict Enforcement enabled. I'm curious how others have integrated that with your provisioning process? If we deploy Zscaler with SE enabled, then it locks down the network connectivity and t... View more
Explain Google Chrome Preference Domain
Hi everyone, I cant seem to find a definitive answer in regards to what the version of the preference domain affects. I have seen this on other applications and I would like to see if anyone could explain it to me. For example, Google Chrome has vers... View more
TrustD processes 100% Any correlation to JAMF?
TrustD processes 100% Any correlation to JAMF? We see this a lot on Catalina, new images and upgrades. Deleting the system Keychain and some associated files seems to stop it but that breaks Jamf. Amy others seeing this or fixes? Thanks View more
Mac VMs in VMware crash when accessing shared folders
I've been having this problem for the last few weeks but it has gotten worse. When I try to open shared folders from one of my Mac VMs the VM immediately kernel panics. When this first started happening, I was able to get shared folders working by sh... View more
Halt a policy from a "Before" Bash script? Want to allow to cancel a package install.
I'm trying to add a warning to our Big Sur installer in Self Serve. I have the policy set to make sure users have to view the description, but that doesn't seem to be enough.I've made a script with jamfHelper. It's a simple warning message to back up... View more
how to auto accept Google Drive for Desktop pop-ups
How can the following popups be stopped from popping up after installing Google Drive 55.0.3.0 ?? View more
