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Forum Posts

Policies not running after Automatic Enrollment

I am noticing odd behavior with Automatic Enrollment specifically, where about 50% of the time policies do not run despite being in scope. We have some policies set to run on enrollment to install company apps, etc. If I have the end user run sudo ja...  View more

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Microsoft Defender ATP json file issues

HelloI am wondering if someone else has the same issue:I have just started a few days ago to use defender on our M1 MacBooks. I have done the all the configurations from:Set up the Microsoft Defender for Endpoint on macOS policies in Jamf Pro | Micro...  View more

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What helpdesk do you use?

Hey all,We currently use WebHelpDesk by solar winds and for reasons both obvious and not, we are looking at alternatives. I was wondering what other help desk systems other Jamf Admins were using and liking? We have demos set up with zendesk, FreshDe...  View more

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New User

Hi all,Are they any live session or recorded sessions or live demo to new user, to see and enable the settings as per the user view(how to get notification, how to add patches, how to add the mac os latest version etc)  View more

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How to detect computer location from IP Address

Hi all,How can i detect computer location from last reported Public IP Address ? I mean I want to see the city/state information from the last reported public IP address? I tried compose a script with XML API for extension attribute but there are bil...  View more

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JAMF Index Page Refresh

Hi,Just wanted to know why the index page of JAMF will refresh when you have it open in Google Chrome but doesn't do this when using Safari (or Firefox).Also, it would be even better if the page did ajax refreshing, rather than having to refresh the ...  View more

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jamf learning resources

Good evening all, I work for a large university and am part of a team that manages a lot of Macs with jamf. I live half an hour or so from work so I'm in the car a lot. I'd like to know if anyone has favorite podcasts related to jamf or Macs that I c...  View more

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Corrupt DMG files when trying to upload?

Hi all, I'm trying to upload a specific DMG file to cache to Waiting Room and run a simple script that just installs a PKG that has to be in the same folder as a JSON file. I believe the silent install script I have should work fine, it's just the ac...  View more

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Seperating Contractors from FTE

Hello all I am tasked with seperating our onboarding process for Contractors and Full time employees. We are using Onelogin as an LDAP server just as background info. I would like to use Smart Computer groups to achieve this What workflows or methods...  View more

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A License nightmare

I need some suggestions. There is an expensive app our special ed department uses. My predecessor would purchase the app using a few different apple IDs. The problem is that she left the school district and we were not able to gain access into the ap...  View more

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Huge data downloads by JAMF client

I'm working off 4G for sometime and have installed the Tripmode app to selectively allow and deny traffic. When I leave it open (like today) my JAMF client suddenly uses huge data download (>7GB in one day.Can someone explain what is happening here?  View more

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notify & update

Hi Team,I have few points to know can you please help me with this.1.Notify when the new update is available.2.Need to push on 1 system first 3.Need to alert users 2 or 3 times to install the new updates?4.Need to force install the updates if the use...  View more

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Editable Dock

Hi all,I used dockutil (via Homebrew) when I was on Jamf Now and manually configuring every machine.I’m trying to automate everything since moving to Jamf Pro and this includes the dock.I’ve tried a combination of a config profile and policy to creat...  View more

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Managing Apple M1 Macbook Pros

I have 4 Macbook Pros. 3 of them are Macbook Pro 2020 M1 and 1 2019 Macbook Pro Intel. All have been enrolled Automatically however, i'm only able to communicate with the Intel mac. When I say communicate, meaning inventory, pushing apps to device, e...  View more

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Deploy Custom Zscaler Login Process

I've been asked by my org to attempt to mimic the experience windows users encounter with Zscaler.A team member would login to a windows device with Azure credentials, then I believe the login would pass a Primary Refresh Token to Zscaler and the end...  View more

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SSH enables itself

Hi All,We've been requested to disabled SSH on all our macbooks by our security team as its been highlighted as a risk when connected to public wifi.So I wrote a script to disable it and it was working fine.But, I'm now seeing all the devices which h...  View more

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Mac os deploy

Hi Team,How do you deploy the mac os latest version in jamf pro, by configuration profiles or by policies or any other method. Can you tell me?  View more

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'Computer account creation failed' 11.6 M1

i know this was an issue on earlier versions of Big Sur as well but we are suddenly getting this on new enrollments of M1 11.6 machines, anyone else seeing this? Our PreStage is not setting a recovery lock password...  View more

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When can a script fork a background process?

Please consider the following Script, delivered as the sole payload of a Policy "_DEV LWW Test:"#!/bin/bash sh -c 'sleep 300; echo good > /tmp/ok' &There are plenty of other Jamf Community posts (here's one and another one) which offer use-cases and ...  View more

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Java, FEU / FUT, and scripts... help?

Hi all, Slowly getting all these packages and scripts and whatnot. I think I have an idea of what I'd like to accomplish here, but you guys tell me if it's feasible:I want to take the pkg file for Java 8, upload to JAMF as a package, turn on the FEU ...  View more

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"Updating Managed Settings..." Dialog Box

I recently saw this pop-up appear for a few seconds after a fresh boot of a 2020 Intel MacBook running macOS 11.6 Big Sur on Jamf Pro 10.29.2.-Exactly what process is taking place while this dialog appears. Is it a Recon inventory update?-What circum...  View more

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(API) computerapplicationusage is returning no data

I've been doing some work with the API, trying to assemble some usage stats, and I'm running into an issue with the computerapplicationusage endpoint, when I run it either from a script or from the API v1 resource documentation page for our instance ...  View more

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Jamf pro

Hi Team,I want to know the difference between configuration profiles and policies in jamf pro? Can you please help me with this?  View more

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VPP Paid Apps ... who can assign restrictions.

At our school district we have over 8K iPads and I would like to restrict who can assign PAID apps. This to have an accurate account of which schools paid for X amount of X apps .... we have 53 schools with 300+ carts and we are presently assigning a...  View more

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