Jamf Pro
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Forum Posts

Want to set a custom image as screensaver

Hi All,GreetingsI am looking to set custom screensaver (Only 1 static image) in around 20 Macbooks enrolled in JAMF, I tried all the steps but nothing works so far.We have machines with Sonoma, Monterey, Catalina, and BigSur.  View more

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Upcoming Required Jamf ID Password Reset

Hello, Jamf Nation! Thank you for being a part of our community. We appreciate your feedback as we continue to work to enhance your experience with Jamf. March 1-2, 2024, Jamf ID will be receiving exciting improvements and security enhancements. As a...  View more

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Policy Status from Jamf Pro API

I am attempting to get policy statuses for computers from the API. I found a few older posts (from around 2015) saying it wasn't possible, but I also found this post (https://community.jamf.com/t5/jamf-pro/extract-a-jamf-policy-status/m-p/252920) tha...  View more

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3rd Party Patching Smart Groups

I'm in the process of trying to make our 3rd party updates easier in our QA environment. We currently have 12 smart groups setup for 12 apps. It's set to Patch Reporting - Less Than and the version we're deploying, and that group is set to the scope ...  View more

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Users are able to Delete Self Service?

We've just encountered an issue where end users are able to delete Self Service from our fully managed iPhones and iPads, despite the option to do this being disabled in the Jamf Pro console. Has anyone else experienced this?  View more

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Web interface language

Hello !Since the last update of Jamf Pro and the dark mode (Many thanks for that !!!), I now have the management interface switching back to french to each new login despite the fact that the account preference for the language is set to english. It'...  View more

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Can't bind until connected

We're moving off this to Jamf Connect, however I have continue binding for at least the next quarter. The device must exist in AD - part of the requirement to get past ISE on the internal wired & wireless network. The org runs a hybrid setup with on-...  View more

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CIS L1 7.2.11 Ensure Javascript Is Enabled

I am posting yet another trying to pass the CIS audit message! This time I have and issue with Jamf Pro and the plist processing. It took me some time to figure out, but the CIS PDF "CIS Apple macOS 12.0Monterey Benchmark" v3.0.0 makes for some hilar...  View more

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Creatng a PKG to install software

Hello,We have some document cameras that we issue to our users. There is a software that is recommended for the document camera here https://www.inswan.com/en/downloadWhat would be the best way to push this software to users laptop? Creating a PKG an...  View more

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Laptop issue after Jamf install

One of our users complained that his machine is running slow after Jamf enrollment. "Hi there,Might just be a coincidence, but the performance of my Mac has massively slowed down and become very laggy since the Jamf install. During a call earlier my ...  View more

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PPPC Ventura/Sonoma

I have tried to create a PPPC config with the utility and given a couple apps "allow" for accessibility, and "let standard users approve" for input monitoring and screen recording. while I understand these settings will not show in the macOS GUI, the...  View more

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Mac Apps Vs. Microsoft Auto Update

What is everyone's thoughts on using Jamf's Mac Apps for patching Office apps vs Microsoft Auto Update (MAU)? I know MAU gives you more channel options, but I see a fair number of machines that aren't up to date using MAU and I have to assume it's be...  View more

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TeamViewer Host - Configuration ID

Hello everyone,i wanted to roll out our new custom TeamViewer Host and everything works except that our custom design with the company logo is not displayed. I did it exactly as in the instructions: https://hcsonline.com/images/PDFs/Jamf_Teamviewer_H...  View more

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Wiping Ipad's

I found some iPad’s used in our department that are in Apple School Manager but in Jamf they are unmanaged but supervised. I need to wipe them out so we can use them elsewhere, but they are locked with a pin # and the PIN I was given does not work. I...  View more

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Self Service mystery app

Hi folks, please forgive my lack of knowledge in advance. I am very new to Jamf Pro and have been slowly making my way through the mountain of training but also need to be able to utilize it dailiy, for my current position.In our environment, which I...  View more

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Apple TV MDM Not Updating?

Good morning,I've been having an on-going issue with Apple TVs dropping WiFi on tvOS 17.x.I had a random device that show up on my automated nightly report that wasn't on 16.6, thought it was odd it didn't check in for over 24 hours. I know it's plug...  View more

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JAMF APP Catalog Scope

In any organisation some of the applications are licensed and which need to be scoped to individual machine or through static group collection.But when we check the JAMF App Catalog which are limited to scope “Smart Computer Groups” only.Could you pl...  View more

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Shared iPad passcode problem

We are a University with Apple School Manager and Federated Apple ID setup, devices managed by Jamf Pro. Recently we've seen an issue with new users signing in to our shared iPads. They sign in with the federated account details fine, are prompted to...  View more

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Scrolling through pages in Jamf Pro 11.1

I have noticed that ever since our JamfCloud instance was upgraded to 11.1, scrolling in Jamf Pro frames using 2-finger scrolling or a scroll wheel on a mouse rarely works. It seems to happen at random in some pages, but the one place I can replicate...  View more

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jamf pro and jamf connect license alert

Hi All, Is there a script that automatically email us when we reaching certain limit of Jamf Pro license (or jamf connect)?Currently, i checked our Jamf Pro license Usage on a monthly basis - im just wondering if this can be automated.  View more

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Best Hardware for Software Distribution Point 2024

Hello all, I will be purchasing some new hardware for local software distribution points for both content caching servers using Apple's content caching service, and for software distribution points for lab installs. We do a lot of Adobe CC installati...  View more

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Mac OS Onboarding in Jamf Pro

Hi Everyone,I've been doing some testing with the Mac OS onboarding feature and getting mixed results. On first login with newly enrolled Macs I see Self Service launch as expected but the Mac OS onboarding screen doesn't kick in. I've checked that a...  View more

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