Hi I have a question for removing iPads from our jamf inventory. I work in a small school district and we are planning on getting rid of all our iPad 2's and replace them with iPad 4's. My question is what is the necessary steps to remove the iPads f... View more
Is there a way to have Jamf check for policies during the FirstRun reliably? I have it in my first run scripts but it never installs all of the packages that are scoped, requiring someone to log in and run Jamf Policy. I have in my FirstRun script /u... View more
Hey community, We have a site full of Macs that need to use the HP M725 printer, however having some trouble with printer deployment. The printer is working with a follow-me print queue for smart card swipe-printing. When deployed via policy (Casper ... View more
Good morning nation, I have noticed this morning that push notifications are being created and going through immediately once I queue something up on our JSS. The last few weeks have been a headache as it takes 1-5 minutes for things to go through. W... View more
Hey! After a month of many issues finally have DEP set up. I've worked with a few people at JAMF and they have helped assist getting our network configured properly. I've tested with two iPads and both image (take the configuration). Here is the issu... View more
I'm using the jss-recipe for Skype with Auto Update Magicand it installs it over and over again. I think the problem is that one side of the comparisonuses the full version 7.53.0.580 and the other side uses just 7.53 so they never match so it contin... View more
I have a plist that I want to later use in a script that will copy it to ~/Library/Preferences How to I upload the plist to JSS? View more
Hi, would it be possible to track and export iOS device call logs to a CSV or Excel format? Use case: Legal industry billing for mobile consultations and alike. Thank you for your assistance. View more
If you're using F5 BIG-IP Edge Client for Mac, and your Touch ID model laptop users are having problems connecting... K05520115: The BIG-IP Edge Client for Mac is unable to establish a network access VPN connection after the OS X 10.12.5 update View more
Hello We upgraded our JSS from 9.96 to 9.99 the other day. Now our Mountain Lion machines stopped checking in. The error we receive is "An SSL error has occurred and a secure connection to the server cannot be made." syslog confirms this same error. ... View more
A JAMF server was set up by JAMF jumpstart this year and shortly we will be getting our annual Mac order. I have never used imaging servers before. What is the best practice for images for new Macs with JAMF? Should I: Create a base image with all ou... View more
Does anyone have recommendations for Mac OS-friendly hardware monitoring solutions? Whether they be custom scripts or tools within Jamf (preferred) or a 3rd party platform. I would like to be able to get alerts on common hardware and software issues ... View more
anyone seen recently preview.app rendering pdf docs text as colored blocks instead of the proper text. This is happening in 10.12. My tests and test group cannot reproduce this. So I am reaching out to this community to see if you might point me in a... View more
Hi Everyone - I've been struggling with a computer for a good portion of this morning. I'm trying to push an app from the Mac App Store and have it assign VPP content to the computer. I've tried everything I can think of, including removing the MDM p... View more
KB Article Looks like Big-IP VPN client is broken on 2016 MBPros (touch bar) and 10.12.5. We've been able to reproduce in our environment. Vendor doesn't have an ETA for resolution. View more
Hello all, Let me try to explain this as best I can....... We have multiple VPP accounts across campus for the different colleges...... using the individual VPP accounts for their apps is fine regarding being able to "Categorize" for each department ... View more
If I moved an iPad from one DEP server to another in Apple School Manager, that won't affect the iPad unless it was wiped and re-enrolled correct? Just wanted to double-check before I did it. View more
I am working with JAMF support on this issue, just casting a wider net for advice…Clustered environment:MySQL 5.6 on 2012 R2 VMJSS 9.98 on a 2012 R2 VM (internal)JSS 9.98 on a 2012 R2 VM (DMZ) Internal operability is fine. Problem is with DB connecti... View more
Good Morning All I am wanting to deploy maven to group of machines and set the following ~/.bash_profileexport M2_HOME=/Users/Shared/apache-maven-3.5.0export PATH=$PATH:$M2_HOME/bin is this possible to set under the users path I.e /Users/Staff.Name/.... View more
Hi All, I am receiving this error when attempting to install the MDM profile from https://jss.mycompany.com:8443/enroll I am able to get to the enroll url of course and go through the install prompts but it fails giving me a // after 8443 iPad Model:... View more
Hi all, Is there a way to report on if a user has hit cancel on a VPP app deployment for iOS. We can report on who has received the update, but want to report on the cancelled pushes. We have a fleet of iPads where we use in an UBER like service app,... View more
Hello Jamf Nation, To help make your decision to join us in Minneapolis this October easier, we want to give you an early glimpse into some incredible sessions we’re offering at this year’s Jamf Nation User Conference (JNUC). We received some constru... View more
So far I've been able to control when Office gets updated in addition to disabling the First Run dialog. The last thing that I'm trying to accomplish is how to prevent Word, Excel and Powerpoint from opening the Gallery when started. I understand tha... View more
Hello Everyone, I was well on our way to imaging our labs and I ran into a rather strange road block. We have been using CreateUserPkg to create local user accounts. Initially, this hasn't been an issue until today. We needed to create two different ... View more
Hoping someone can help. Trying to write a script to download the latest version of Microsoft Teams for OS X. Using the following URL in Safari reveals the download location. However, using CURL does not. Anyone have any insight on how to retrieve th... View more
I've been reading how to deploy printers via the command line and with the great advice of mpermann in answering others questions. I think I have a OK handle on it... But i'm stuck at one thing, The Finisher for Ricoh Printers. The first time I send ... View more
I have suddenly lost the connection to gsx for Casper. When I attempt to test the connection I get this message: java.net.SocketException: Connection reset. All my certs are up to date and the connection was working as of April. Has any else gotten t... View more
I'm attempting to follow the CIS macOS 10.12 security benchmark. One of the recommendations (5.1.1) is to remove read and execute from group and global. Easy enough to document , but for a live environment we'd want something to run when a new home f... View more
Hi all. We are implementing AD through Kerberos in our Mac environment. We also use OpenVPN. We can successfully bind the Macs to the AD, however, when I try to test the password policy requirements with a simple password, it allows it instead of pre... View more
With the dawn of APFS I am trying to get imaging completely out of my workflow. Im running into an issue where I wipe a machine with an external disk, and once that machine is added back to the JSS it has stripped that machine name and manual steps h... View more
