Hello Jamf Nation!We have several exciting new features including new Login functionality, Managed Software Updates enhancements, Packages page redesign, and more! You can find more information in the release notes when you enroll.Starting with the J... View more
Hey, the vast majority of our users work remotely. We have a Firmware Password enabled for all macs. Today 2 remote users complained about being stuck on the EFI-Password screen. We can obviously not just tell them the password as we would need to ch... View more
Hi, How to suppress the mac from restarting automatically after updating the security patches ? View more
Hello! I am wondering how Released Devices in Apple Business Manager relate to managed devices in JAMF. I suppose my first question is: Are devices automatically released in ABM when they are replaced through Apple? Or do devices need to be manually ... View more
For the last month of so, 15% of our Big Sur laptop has been skipping account enrollment during the DEP process. It forces the user to land on an account login page with no credential to login. Upon checking into the computer entry in JAMF - the user... View more
I know this is a very OCD kind of thing to be driving me crazy but when I upgrade an iMac to Big Sur the screen saver never comes on!!! I have tried everything I can think of from removing every other profile to trying different combinations and it j... View more
I was just doing some testing with the Box Drive beta for M1 Macs, and was wondering if anyone has successfully turned that into a Self Service policy. Seems like the reduced security settings make that fairly difficult. View more
HI all! I'm new to Jamf. I created Cloud Identity Providers to my azure ad tenant. Second, i created jamf user from Azure AD with administrator role, but they havn't login to Jamf. Everytime i see error: Sign-in error code 50076Failure reason Due to ... View more
Hi everyone, I am trying to confirm that the username on the computer is the same as the Filevault2 username in some kind of report. Currently if I navigate into the computer > Disk Description > FileVault 2 Enabled Users: Name Some computers have Fi... View more
Hi, guys. JAMF newbie here. I'm a Network Engineer and never worked with JAMF before. MacBooks on my company are managed by JAMF through a third party company. I'm trying to understand how a MacBook is sending 802.1X credentials to the radius server ... View more
Is it possible to enforce Xerox secure print? From everything that I can find the user can disable secure print. Thanks! View more
We have a Microsoft VPN server and people connect using L2TP Some of our student residences connect to the wired network using the VPN. A couple of students who have Mac's have reported frequent dropouts (every 8 minutes for one). Whilst I have had d... View more
Hello. We would like to use the app Jamf_Zendesk that we found in the marketplace.I was able to get the app installed but I'm getting the "Retrieving info from Jamf Pro...Please Wait!" notification. I use Jamf Cloud. here settings we use : domain: co... View more
Hi, I am trying to figure out a way to find a mobile device by its IMEI with the API but I am running into issues getting Jamf to return the correct information. I'm working with this constraint because the department that handles the hardware in my ... View more
Greetings jamf NATION We have a few ipads that were never returned to the company. The devices stopped updating inventory in 3/2020, i am assuming that the lack of inventory updating means that the device is no longer connected to jamf in a way we ca... View more
The policy which I created to deploy the package is stuck at a pending state and not able to see any logs over there. Any suggestions what might be the problem View more
Hello All, Sorry in advance for being verbose, but we're stuck and support has been unable to sort this out. We've tried migration from on-prem to Jamf Cloud twice and have had to rollback both times due to issues with dynamic updating of User & Loca... View more
Hi everyone, We'd like to prevent students from logging into the Zoom app on their iPads, and I need a little help with how to set the App Configuration. I found instructions here, but I'm not sure if I need the option listed under AirWatch, or just... View more
Update: August 11th, 2021Today we made an update available to Jamf Pro to fix an issue with a legacy passcode policy payload. A reminder that the cloud upgrade was postponed and is now scheduled for this upcoming weekend, see below for details. Pleas... View more
I'm testing "Refresh Cellular Plans" command to activate eSIM by Jamf Pro, but I can't manage it. I have two parameter from my TELCO: SM-DP + Address something like: telco.prod.connection.comActivation code something like: 12345678-12AA-1A1A-A123-12A... View more
I have some student ipads that are not showing Apple Classroom, Does anyone have any idea why this would happen? View more
I am using Jamf to disable the profile in System Preferences. On one of the terminals, Jamf behaved unnaturally, so I used the remove framework to remove Jamf from the terminal once.However, the profile in System Preferences is still disabled. If I u... View more
Has anyone successfully disabled the native camera in MacOS for a brief period of time and then reversed it? We are K-12 public schools and our leadership would like to disable the camera in student MacBooks for the summer. I need a way to also allow... View more
Hey all, Jamf Recon 10.29.1 is defaulting to LAN vs the VPN IPN to establish SSH connection. Receiving errors that SSH is not enabled when the quick add package specifies to ensure this for the machines. We manually configure our Search Domains withi... View more
Any one have suggestions on how to create a smart group for devices that have been upgraded to Big Sur? I have had problems with Sophos after a Big Sur upgrade and removing and reinstalling seems to fix the issue. However I don't want to reinstall So... View more
I'm trying to import the mobileconfig attached to bottom of article here:https://knowledge.broadcom.com/external/article/176222 And Jamf fails to import the system extension settings. This failure and the work-around is described in the same article.... View more
So after upgrading to Big Sur on some test user machines were noticing that the CrowdStrike system extension is asking users to approve it even though it was already present prior to going to Big Sur. Has anyone else seen similar issues with this? We... View more
Hi All, We have a Mac Mini 2018 that is used for our Theatre sound playback software QLab. Every 20 minutes the QLab window looses focus in preference of SystemUIServer, I can see that this is happening every 18-20 minutes using a Python script. and ... View more
Looking for anyone with guidance on how to resolve this weird issue I am auto deploying the Zoom Room Controller app from JAMF via VPP to our Zoom Room iPads, and for the most part the app will auto install, I am able to open and login and get to our... View more
We are trying to push out printer presets for our copiers and I found this article: Deploying Mac printer presets I got the process working by making a preset "template", but the problem I'm running into is if a user already has custom presets create... View more
Hello Jamf Nation, Please forgive me for my lack of technical term usage in this post but hoping someone could help me with a better process for setting up new MacBook Pros with my company's software. In the past, we had a provision script that we wo... View more
