Jamf Pro
Powerful workflows for IT pros
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Using Extension Attributes on Device Enrollment

Hi, I've currently got an extension attribute for "Brand" for our retail company and am wondering if there is anyway to have our iPads display a drop down during the enrollment stage to select the brand they belong to for the corresponding configurat...  View more

  • 387 Views
  • 4 replies
  • 0 kudos

Managing software updates failing

I have a test group setup of 6 devices that I am using to test managing software updates. All of the devices in the group are loaded via ADE and Jamf has full control of them. I pushed out a minor OS update to the devices in this group and even thoug...  View more

  • 688 Views
  • 15 replies
  • 0 kudos

MACOS Sequoia BUGG~~

I have a script that worked before OS15. After updating to OS15, the script became abnormal. Even if it connected to the allowed SSID and obtained the IP address, it would turn off and on WIFI infinitely. The following is the script. Thank you for yo...  View more

  • 501 Views
  • 5 replies
  • 0 kudos

Unmanaging Macs via Script

Hi All, I just need some assistance with unmanaging Macs through a script which is ran using a policy via Self Service. Our goal is for end-users to run this script themselves to unmanage the device (and lifting all the restrictions) without erasing ...  View more

  • 216 Views
  • 2 replies
  • 0 kudos

Deploying Office Apps via PKG file / policy

So I’m trying to install office apps and I tried going through the Mac Apps and it worked on all our test laptops but after that it was very very spotty and mostly unsuccessful so I’m trying to find ways around that now. I then downloaded the pkg fil...  View more

  • 394 Views
  • 6 replies
  • 0 kudos

Self Service Error - iOS - Error loading content.

We have a sprinkling of this problem across our fleet. If a user taps "no" to the notifications dialog box on first open of Self Service they then get the error."Error loading content. For more informations,contact your administrator." If we turn on ...  View more

Screenshot 2024-10-31 at 12.28.15 PM.jpeg
  • 267 Views
  • 1 replies
  • 0 kudos

Using API to Unmange Computers and Remove MDM Profile

Hi there! I'm tasked with migrating our devices from Jamf to WorkspaceONE. Working on a migration script to unmange computers automatically and have the user install an MDM profile for automated enrollment. My issue is the JamfPro API Command to Unma...  View more

  • 532 Views
  • 9 replies
  • 0 kudos

SEP/SES Web and Cloud Access, Cisco Anyconnect

Environment WSS Agent, SEP/SES Web and Cloud Access, Symantec Enterprise Agent (with the Web Gateway capability) Cisco AnyConnect Client VPN Curious, has anyone encountered issues where proxied websites are blocked from loading when using SES web and...  View more

  • 116 Views
  • 0 replies
  • 0 kudos

Slack and Jamf Pro

I am trying to follow the HCS guide to allowing Jamf Pro to send notifications for Slack, but under the channel, there is no "send emails to channel" under the integrations tab. Is there something that needs to be set up first? I have the Pro plan; d...  View more

  • 195 Views
  • 2 replies
  • 0 kudos

macOS15 Sequoia BUGGGG!!!

I have a script that worked before OS15. After updating to OS15, the script became abnormal. Even if it connected to the allowed SSID and obtained the IP address, it would turn off and on WIFI infinitely. The following is the script. Thank you for yo...  View more

  • 361 Views
  • 6 replies
  • 0 kudos

ENDNOTE deploy with configuration "Find Full Text"

Hi Team, I'm working on deploying EndNote 21.4 to multiple devices, along with configuring the "Find Full Text" feature via script. My approach involves modifying the $HOME/Library/Preferences/com.ThomsonResearchSoft.EndNote.plistfile to include the ...  View more

  • 209 Views
  • 2 replies
  • 0 kudos

API Role - Full Access

I am trying to create an API Role that has full access. Is there a way to do this without having to click every single privilege in the list? Am I missing something? Thank you for your help!  View more

  • 153 Views
  • 1 replies
  • 0 kudos

Static Device Groups Notes?

It would be nice to have a "notes" section in static device groups so I could add info like classroom locations and current teachers (i.e. these 20 ipads are spread across 5 classrooms 4 ipad each room). I could make individual static groups per room...  View more

  • 139 Views
  • 1 replies
  • 1 kudos

Hardware Reporting

Random question, but is it possible or are there any scripts out there that could report on Hardware issues? * Display issues/cracked screens (number of nits) * Overheating * Fan Issues etc  View more

  • 274 Views
  • 3 replies
  • 0 kudos

Installing apps through Jamf App Store

Hello, We were trying to install iMovie to some laptops. We add the laptop to the scope of the imovie app catalog in jamf pro but nothing appears to happen. The app would not show up on the laptop after a few restarts and manual inventory updates. In...  View more

Screenshot 2024-10-29 at 10.56.59 AM.png
  • 541 Views
  • 7 replies
  • 0 kudos

Accidently create new token on Push-Cert renewal

Hi there, i had a message that our push-certificat will run out in 1 month. I probably made a mistake while renewing this cert. I generated a complete new one and now i cannot push to existing computers anymore. sudo profiles renew -type enrollment R...  View more

Franky779_0-1730197135809.png
  • 501 Views
  • 5 replies
  • 0 kudos

Uninstalling application

Hello, I am trying to uninstall iMovie on managed devices. We initially pushed the app through a policy for some reason I do not remember. Since iMovie is asking users to sign into apple id in order to update to the latest version it is not working s...  View more

  • 225 Views
  • 3 replies
  • 0 kudos

Bitwarden Browser Extension for Edge?

How would I force install this extension? https://microsoftedge.microsoft.com/addons/detail/jbkfoedolllekgbhcbcoahefnbanhhlh And also set my self-hosted server URL? https://bitwarden.com/help/configure-clients-selfhost/#tab-macos-55MXwgIamulyigoLoAbL...  View more

  • 245 Views
  • 2 replies
  • 0 kudos

Airdrop Stopped Working After iOS 17 Update

We generally restrict student ipads to not allow Airdrop. We use a Static Device Group exemption to allow it for a select few students who use it to share app data with their teacher. Everything was working well until we started to update the student...  View more

  • 207 Views
  • 2 replies
  • 0 kudos

I need a a way to automatically log out users

I have a large number of labs in our district and students will either walk away from their workstations at the end of class and rely on another student switch users or just lock their account and leave. Both scenarios leave the student logged in. Th...  View more

  • 796 Views
  • 12 replies
  • 1 kudos
Labels
Top Kudoed Authors