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Forum Posts

Sibelius Missing Fonts

Dear JAMF Nation,I have captured a Sibelius 2018 June package using JAMF Composer and grabbed a Normal snapshot. The software ran fine on my reference computer. After the package is created, I saved it as a DMG file and uploaded to JAMF for depolymen...  View more

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prestage enrollment and authenticating user names

I recently started playing with DEP and prestage enrollment and was wondering whether or not what I am seeing is normal (Jamf Pro 10.9.0). If I manually enroll a Mac via jss.company.com/enroll, the Mac is assigned to the authenticating user regardles...  View more

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Recommended start size of database for 300 users

I'm just starting on my setup prior to installation. We have the Windows Server VM ready to go. The environment requires that databases be run off of Linux - regardless - that system is built as well. My database administrator is looking for a sugges...  View more

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Wipe and Lock Computer

Hi, we need to wipe and lock a stolen computer from the company, but i see that the command is pending. I want to know if there ir a way to do this, despite of the computer wont be in the company's network?  View more

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Whitelist MacOS updates

Hi everybody, the past showed that a very high amount of (Security-) Updates needs to be blocked as there are side effects, bugs etc. Currently I only know a way to block specific updates, which is a problem in reality as some users are really fast o...  View more

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Business manager Apple - more MDM´s server

We have Apple business account (business.apple.com) and we have our company apple id. We however, have two MDM´s - one for Phones (intune) and one for Mac(Jamf) When I buy a Mac from our supplier it connect it to the wrong MDM. Is there anyway to set...  View more

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Timed Application Restrictions

Is it possible to restrict applications for a period of time ? Ideally we could prevent iMessages from working from 8am until 2:30pm. Is there a script that can block an app then allow the app based on time ? Thanks Carl CampionArchmere Academy  View more

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Anyone using Msupdatehelper 2019 ?

I before used msupdatehelper in 2016, but now in 2019 it seems to be broken(even I changed the identiiers to 2019 in the script) ?When fx trying to upgrade a old 2016 version like 15.39 and running MAU 4.8 and doing a msupdate -i the latest 16.22 upd...  View more

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vpp redownload call timed out <mdmclienterror:72>

Hi, I am seeing a lot of our systems having the "vpp redownload call timed out " error when cliets try to install VPP apps via Self Service on MacOS (most clients are 10.14.2). I have tried clearing the failed commands, reconning, re-enrolling etc wi...  View more

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API to PUT Scope

The API documentation is not very clear on this. When using the API to PUT (using XML) the scope of a Mobile Device Application, do you need to put the entire scope or only the addition? for example: The scope of an mobile device application has 3 gr...  View more

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Web clips multiple sessions

Howdy! Is there a way to stop a Pushed web Clip from creating new Safari Tab's on launch? As i'm currently seeing users not correctly closing down these sessions and having 20+ on the go.  View more

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New installer.exe Malware blocking?!

With this new installer.exe has anyone come up with a good way to block it? At first, I was blocking the installer but now its got so many names I'm trying to come up with something better. Has anyone tackled this yet? https://blog.trendmicro.com/tre...  View more

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Block Office 365 but allow Office 2016

Has anyone been able to block users from using Office 365 while still allowing users to install Office 2016? I've got a handful of users who want all the bells and whistles of 365 so they buy their own account and install. Our company is supposed to ...  View more

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Wireless 802.1x fails after credentials updated

We recently implemented 802.1x in our environment and have just noticed an issue. When a user updates their directory password, instead of the Mac prompting the user for a new password, authentication fails with an obscure message, see attached.We ha...  View more

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Getting Mysides to add sidebar items containing spaces?

I'm using mysides to add mounted network shares to our user's sidebars. It works great for share names containing no spaces, but we have some shares that do contain spaces and i'm having no luck with them. Here's my script: #!/bin/bash # Add Sidebar ...  View more

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Mojave policy banner weirdness

Hi all, Has anyone come across policy banner weirdness in Mojave where the user either sees only part of the text or just a blank window? We've had the same .rtf policy banner in place for years without issue, but in Mojave it's consistently misbehav...  View more

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Summer Workflow?

Good Morning! This is out first year with JAMF and I just wanted to ask which procedure/workflow everyone followed in terms of a Summer refresh on systems? We have 300+ Macs within our infrastructure and I just wanted to know how I should approach wi...  View more

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Jamf Temp Admin Script Issue

Hey all - I'm testing the Jamf "MakeMeAnAdmin" script found here. My first run I tested a reboot after making a few admin changes and after hitting the 30 minute mark, it didn't seem like the launch daemon worked, as the logs never appeared where the...  View more

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Microsoft Office 2019 Extension Attribute

I just wanted to share this as a help to anyone, and also to see if anyone else is doing something similar (or better). I needed to be able to scope a few policies just to machines that have Microsoft Office 2019 installed (any single Office 2019 app...  View more

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Editing IOS App Settings with API

I'm looking to set all (most) of my apps to install from self service. When I PUT and update my test app, it does indeed update on the JAMF Pro management site. But when I look up the mobile device app by id using the jamf api page I get a 500 (inter...  View more

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New Variant of Shlayer Malware on macOS

https://www.carbonblack.com/2019/02/12/tau-threat-intelligence-notification-new-macos-malware-variant-of-shlayer-osx-discovered/ Just a heads up. I've been researching for some sort of local markers I can use to make an EA to track it/remove it via p...  View more

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Changing Windows JSS server names keep same URL

Hi All, We're in the middle of a server standardisation project, as part of which we have a new server naming convention, and a need to change some IP addresses. I'm trying to establish if it is possible to change the IP address and server name of th...  View more

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