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Forum Posts

Using Outlook to Start a New Message.

Hello,I have followed a script that allows a user to display details of their computer and submit a new Support Desk Request by pressing a button. This appears to work fine on MacOS Mojave, but for some reason, any version beyond this, displays and e...  View more

  • 1892 Views
  • 4 replies
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Using smart group to check version of in-house ebook

So we have about 60 e-books (manuals) pushed out to our users iPads. I am hoping there is an easy way to setup a smart group to verify the devices have the correct version of each manual installed and if not push the manual to them. Does anyone have ...  View more

  • 830 Views
  • 1 replies
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Apple Keynote Patch Management

Hoping to learn best practices for updating/patching Mac App Store titles? I'd like to manage updating Keynote using Patch Management as the user interaction options seem more robust than what is offered in the Mac App Store distribution. Apple Keyno...  View more

  • 631 Views
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AppleID Best Practices

We have Macs and iOS devices in use by developers and they periodically need to enter an AppleID to install or update apps from the app store or Self Service. Is there a way to bypass this with Jamf Pro? If not, I would like to know how others handle...  View more

  • 2636 Views
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Making Chrome the Default Browser in 10.15

Has anyone had any luck finding a way to make Chrome the default browser automatically for all users? We're using Catalina (10.15). The closest thing I have been able to do is just block Safari notifications asking to be the default browser once the ...  View more

  • 9255 Views
  • 16 replies
  • 2 kudos

Change Screenshot Location Script Help

Hi, I'm having trouble getting this script working. It test successfully when running the script locally on my machine, but when run through the JSS the change default location isn't working, screenshots still go to Desktop, and the script throws no ...  View more

  • 1144 Views
  • 1 replies
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SSOs Kerberos Apple/Microsoft

Hi all,Im starting to play with the SSO for Microsoft and the Kerberos Apple pieces. Since we are trying to move away from binding, I'm love to find a solution that allows the user to login using their AD credentials (or office 365 credentials which ...  View more

  • 4024 Views
  • 5 replies
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Update DEPNotify to 1.1.7

Hi all,we use DEPNotify 1.1.6 for our rollouts - currently 1.1.7 is available. Unfortunately, this was all set up by a former colleague. Can someone show me how to update the DEPNotify? best with screenshots please Thanks in advance!  View more

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DEP FileVault on Big Sur

I am having issues when I activated FileVault as default - it picks my first hidden administrator account as the first user. My users are unable to activate FileVault as the hidden admin has not sent the key back to Jamf.Do you guys face the same as ...  View more

  • 1550 Views
  • 4 replies
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Postman installation?

Has anyone deployed Postman using Jamf? The download from the Postman site is a Zip. Once unzipped and installed I build a PKG using Composer, but I'm not able to successfully deploy it using Jamf. I can install it directly using the PKG that is buil...  View more

  • 1556 Views
  • 2 replies
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PPPC for Wacom drivers (again)

Greetings all, We're getting our Fall builds ready, and again I am facing the issue of automating the software installation for the Wacom tablets in our Industrial Design (17 Cintiq 27" panels) and Multimedia (10 Wacom 12" LCD tablets) labs. I'd real...  View more

  • 11289 Views
  • 20 replies
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Deploying Non-DEP Macs

Hi AllWe are using Jamf Connect with Apple Business Manager to do Zero-Touch deployments on all our new Macs, and this is working really well, however we still have a need to occasionally redeploy a legacy Mac that predates our Apple Business Manager...  View more

  • 4298 Views
  • 8 replies
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Inventory Check in after MacOS update

HII need some guidance, We have a policy via self-service that allows users to install MacOS upgrade. I want it to do an inventory check in once this has finished. I have tried to do a check in on start up but this hasn't worked any suggestions would...  View more

  • 3144 Views
  • 6 replies
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Jamf Nation

Who else is disappointed in how jamf nation now works. not a fan.Also why did you remove the third-party-product page with all the software titles and download links.  View more

  • 4020 Views
  • 10 replies
  • 13 kudos

Help with 2nd NDES server for Jamf SCEP profiles.

I've done a ton of searching and still haven't come up with the answers I need. I'm looking for a document/web page that tells me exactly how to setup a 2nd NDES server with App Proxy and get it working with Jamf, including how to setup the config pr...  View more

  • 2606 Views
  • 2 replies
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Package Download Fails after first time

Hi All, Having an issue where if I upload a new package in JAMF admin and create and deploy a policy through JAMF Pro it downloads and installs the package the first time, but if it fails or if I need to rerun it will fail every time with the below e...  View more

  • 2368 Views
  • 4 replies
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Mobile account username has changed

This is so weird, happened to four users in my org in the last few days.All are on Macs, bound to AD with mobile accounts.AD account usernames are all first initial and last name (eg jdoe) but for some reason I'm getting reports that the usernames ha...  View more

  • 2325 Views
  • 6 replies
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