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Forum Posts

Help w/ Backup Process for APFS

Hey all. Trying to begin working on a new backup script for the machines we manage. I (of course) am having trouble with adapting current processes to the new APFS system and am reaching out here to see if anyone has had luck? I'd like the script to ...  View more

  • 534 Views
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Internal Network, Guest Network, and Apple

I have my JAMF server on my Internal (private) network. The firewall has been setup to use DEP with Apple and everything works like a champ. What I want to do is... put potential clients on my Guest (public) network and have the same functionality I ...  View more

  • 548 Views
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iOS 11 and home screen layout

Is anyone else having this problem? I set up my iPads with a home screen layout, and all members of a group get the same layout. In the past (iOS 9 and 10), when I would add new iPads to that group, the layout would get pushed first, and as apps inst...  View more

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Jamf equivalent for Windows

I heard this community was amazing so I thought I would try my luck. We currently have 200 employees and most of them use Macs and we are going to be using JAMF for all of them. We have about 20 users that use Windows and Linux and I was wondering if...  View more

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Kerberos Authentication for SSO (Alternatives?)

I hate to ask what is probably a very novice question, but well... I'm a novice in this realm. I'm currently attempting to modernize our Mac environment (or at the very least solidify it). We're having an issue hitting a particular internal website t...  View more

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10.13.3 Suplemental Update failure loop

So about 25% of machines that are suffering from an error when applying the "macOS High Sierra 10.13.3 Supplemental Update" released today."macOS could not be installed on your computer""The path /System/Installation/Packages/OSinstall.mpkg appears t...  View more

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Jamf Pro 10.2.1 Maintenance Release

A maintenance release of Jamf Pro is now available. Certain scenarios with sites enabled impacted Jamf Pro performance when MDM requests were being sent. This maintenance release fixes that issue. Jamf works hard to ensure product quality and will co...  View more

  • 3681 Views
  • 15 replies
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Self-Service (v.10.2.0) and Yosemite

We just updated to Version 10.2.0 and noticed something odd with a few of our users still rocking Yosemite. When they open up Self-Service, everything looks normal and they can run policies without an issue. When you close out though and attempt to r...  View more

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Meetup

I'll try to make it everyone. I took the day off for my birthday so I'll be out with my wife however, if I have some time or we are in the area I'll drop by.  View more

  • 604 Views
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NYC Metro Jamf User Group March 2018 Meeting

Join us to celebrate Pi day with Jamf and Apple at the 23rd NYC Metro JAMF User Group meeting on Wednesday, March 14, 2018 4:30 to 6:30 PM at the Apple Executive Briefing Center, 100 Fifth Ave, New York, NY, 10014 Join us for a slice of discussion of...  View more

  • 283 Views
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Making Policies Available Offline

I am trying to make a policy available offline so users can update an application without being connected to the corporate network. I have the application cached and the policy set to ongoing with the make available offline option checked. When the m...  View more

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JSS vs Jamf Pro Server

Good morning. I hope you all are well. I am writing this morning to determine if it is necessary for me to create a JAMF Pro server, if I currently have a cloud-based JSS-instance. I am asking this question because this is the first time that I have ...  View more

  • 3673 Views
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iOS 11.3 Pre-Release

I'm setting up some iPads and see that JAMF is pushing iOS 11.3 after wiping a device and starting fresh. Is it common practice for JAMF to push a beta? If I don't want this pre-release, how can I go about getting 11.2? Cheryl TarboxBinghamton Univer...  View more

  • 1235 Views
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Disable Apps on our WiFi

Hi All, Teachers would like to disable some apps in school. How can I disable Apps when users are on our own LAN ? I don't find the option in my Jamf PRO 10.0.0-t1508873342. Thanks a lot  View more

  • 1256 Views
  • 4 replies
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Setting the asset tag as the hostname

Playing around with NetInstall and Recon to re-image machines with High Sierra, this works reasonably well but the issue I am stuck with is setting the hostname for the machine (the system we use predates me), with Recon I can specify the asset tag b...  View more

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Self Service Policy - Limit to AD

Doing some testing on my first Self Service Policy limited to an AD group. I thought it would grab the User ID of the logged in user, and present it that way, but in testing I dont seem to see that. Does it require enabling Self Service Login and the...  View more

  • 394 Views
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Apple Prestage and DEP Are Not Playing Nicely

Hey all, Ok so I just finished Jumpstart for my company and we ran into an issue that we originally thought was our port settings. But after checking, they look correct. Issue: DEP machine not pulling complete PreStage Enrollment settings during setu...  View more

  • 2526 Views
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Push out updates on ipads

Does the JSS have the capability to force ipads to update the iOS? i have multiple ipads that need updated and I could or like to do it over night  View more

  • 1890 Views
  • 5 replies
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Activity from a logged off user

Hi, Our network engineer recently asked me about an issue where a logged off user was still contacting our jamfcloud and the Apple Store even though they had logged off a certain Mac 2 days ago. No-one else had logged into that mac since. He could se...  View more

  • 1418 Views
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Separate Staff and Computer lab policies

I work at a university with a fleet of about 400 Macs. We have around 300 MacBooks that staff uses, and around 100 iMacs in labs that students uses. For the staff I want to go with the Self Service approach for software and point users to it, and wit...  View more

  • 2093 Views
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Filevault2 / Network Account High Sierra

Hello , I'm looking for a solution for the Filevault 2 Sync Password with AD users accounts. Actually all my MBA are with AD users account installed. My issue is when the users change their password (every 30 days) , it's not change for the FileVault...  View more

  • 790 Views
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Exporting Mac syslogs

We have a request to export logs from Mac systems to a central ArcSight server.There is a lot to unpack for this request. What logs should be sent. All logs is not the correct answer. What logs are you exporting? There is no Mac client for ArcSight (...  View more

  • 1421 Views
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